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Stores > Article
  • Article Article Elite Status
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    • BUSINESS HOURS
      9am to 5pm PST
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    • SUPPORT EMAIL
      service@article.com
      SUPPORT PHONE
      1-888-746-3455

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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.60/10 8.60/10
    Chance of future purchase: Rating 9.56/10 9.56/10
    Shipping & packaging: Rating 9.26/10 9.26/10
    Customer service: Rating 9.60/10 9.60/10
    Return/Replacement policy: Rating 9.41/10 9.41/10
Voice your opinion! Review Article by clicking a star below.
Rating 10/10
5/5
2018-01-14

Great camel color

"We bought the timber couch from Article, and were a bit worried that it would turn out to be more orange than brown. However, we were pleasantly surprised that it turned out to be a perfect camel color. Our couch arrived a week and a half before then it was supposed to, and we love it almost as much as our Goldendoodle. "


Rating 10/10
5/5
2018-01-14

Awesome experience

" We ordered our chair on Article and were really excited to receive it. They ship date was a few weeks out and we had company arriving the following week so we were eager to receive it but knew it wouldn’t arrive in time for our guests. But, we received a call earlier than expected, much earlier than expected, that our chair was being shipped. It was only three business days from our order. I called Article to thank them and the staff was kind and very down to earth. We love our chair! It’s a beautiful chair… Perfect for our family of five and we’re really excited for future purchases from Article. "


Rating 10/10
5/5
2018-01-13

Great experience

"I purchased a side table. It is beautiful quality and perfect for my living room! Great service from Article!!"


Rating 10/10
5/5
2018-01-13

Great product

"fast free shipping and a quality product!"


Rating 10/10
5/5
2018-01-12

Quality Sofa with Great Customer Service

"I was leery about buying a sofa online. Usually I like to sit on it, see how comfortable it is, feel the fabrics, etc. I fell in love with the look of the Sven sofa and ordered a few swatches to decide on color and the velvet is a nice durable fabric so I decided to take the leap. I was moving to a new place and wanted a new look anyway and I contacted customer service who helped me figure out the best time for delivery.

The sofa was delivered the day before the movers arrived and it was a big box. I was worried I wouldn't be able to get the sofa out but it was so simple! It was laid perfectly so when I opened the box I easily screwed on the legs, slid it into place and tilted it up to sit on. Not only does it look even better in person than on the website but it is so comfortable! I had a wonderful nap as I waited for the movers to arrive with the rest of my things.

Not only is the furniture well made and comfortable but it is truly beautiful as well. Customer service is also outstanding; ready to answer any questions with a friendly professional attitude. If you are hesitating buying online without actually sitting on the furniture, don't, this is a great company to buy from without hesitation. I will be ordering more pieces soon!
"


Rating 10/10
5/5
2018-01-12

New Chair - Flawless

"Great experience with Article. The chair I bought is lovely. Great fabric and design. GREAT price. Highly recommend them."


Rating 10/10
5/5
2018-01-12

Excellent Product

"We ordered the Barbell lamp and it is perfect for our living room--good quality statement piece that doesn't take up too much room. Article was super easy to work with, and the delivery arrived in a timely manner."


Rating 10/10
5/5
2018-01-12

Great lamp, great price

"Really appreciate companies that use only the amount of packaging needed. This came in a compact box but was well packaged. The lamp itself is beautiful, perfectly simple, and a steal at $69. I really like the foot switch. I only wish it came with a bulb."


Rating 10/10
5/5
2018-01-12

Excellent value and customer service

"We love our Taiga bedroom set in smoke and our bliss blue Happy chair. Everything is so comfortable, looks amazing, and made exceptionally well. Ease of ordering, and great customer service when I needed to make a change means I will be buying from you again in the near future"


Rating 10/10
5/5
2018-01-11

Great customer service

"Even though Article has no storefront I was in close contact with a member of the The Article Customer Care Team throughout our purchase. We ended up wanting to exchange an ottoman we bought with a loveseat and the customer care rep made the whole process very painless and ensured that we were happy with our purchase. Communication about the delivery was also timely and allowed us to plan how to be home for the delivery. A great experience all around!"


Rating 10/10
5/5
2018-01-11

Great Products, Good Prices

"I love the look of our new couch (Sitka), which came in perfect condition. Very comfy and both my husband and I can fit on it. We are looking for more furniture and Article is always the first place we look. Affordable and attractive products. "


Rating 10/10
5/5
2018-01-11

So happy

"So simple & quick. My sofa arrived as promised and the delivery service was also excellent. So easy to put together and it was exactly as pictured."


Rating 10/10
5/5
2018-01-11

Great furniture service and experience

"I ordered a Lingnam bookshelf from Article. Shipping was FAST, the shipping service was very friendly and helpful, and the bookshelf was very easy to put together. It is a beautiful design and also excellent quality - the shelf is totally solid and can hold my juggernaut of a projector and entertainment system + a number of books and tchotchkes. I'm so incredibly happy with my purchase!"


Rating 10/10
5/5
2018-01-10

Wonderful Design & Quality

"I purchased a chair & sheepskin throw from Article and am very pleased with the quality, design and comfort! "


Rating 10/10
5/5
2018-01-10

Repeat Purchaser!

"We've now ordered twice from Article and we've been pleased with both of our purchases. We now have a new leather couch and two Burrard lounge chairs in our living room. We definitely like the classic/modern design of the furniture and we are considering ordering more accent pieces as well. It was a bit scary ordering online without seeing the pieces beforehand, but the very reasonable return fee made that less risky. The shipping boxes are huge and and pain to get rid of but they also make amazing play houses for children! ;-)"


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