• ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    Mon-Thurs 7:00 am - 7:00 pm Pacific. Friday 7:00 am - 5:00 pm Pacific. Close on Sat-Sun.
    GENERAL PHONE
    (800) 808-9928
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    sales@authenticwatches.com
    SUPPORT PHONE
    (805) 823-8888

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • checkmark icon FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 8.19/10
Chance of future purchase: 9.06/10
Shipping & packaging: 9.84/10
Customer service: 9.67/10
Return/Replacement policy: 8.50/10
Click a star to Write a Review!
5/5
2018-03-09

Great Service, Easy Transaction

"Customer service was exceptionally responsive via both phone and email answering my questions both before and after purchase. Watch itself arrived in one day and in perfect condition. "

Helpful Cool

5/5
2018-02-23

All Good

"smooth and easy transaction, watch as described.....no issues"

Helpful Cool

5/5
2018-02-20

Great delivery and Watch, good support !!!

"Thank you so much for the Watch, it was everything great! The watch it was New really great for this price !! Support and delivery it was great "

Helpful Cool

4/5
2018-02-20

fast and effecient

"fast and effecient
received my oris as promised
watch is magfnicent
"

Helpful Cool

5/5
2018-02-20

Bell &Ross

"I bought a Bell &Ross BR01-92 Heritage 46mm
I had my doubts about ordering because of the much lower price then everyone else on the web.
The very next day it showed up and everything was as it should be. I would order for them again.
"

Helpful Cool

5/5
2018-02-18

Breitling

"Aweasome watch, awesome price."

Helpful Cool

5/5
2018-02-18

The service is excellent and safe

"The purchase and delivery was quick, clear and easy."

Helpful Cool

5/5
2018-02-18

Breitling and Tag

"Excellent- delivered on time and I had no problem with an exchange. "

Helpful Cool

5/5
2018-02-18

Kept word on time of delivery. Item correct y

"Would work with the or recommend "

Helpful Cool

5/5
2018-02-17

Delivered as Promised

"First of all, I read a lot of reviews on Authentic Watches before buying. Most were good but the few that were not mostly revolved around returns. Be aware of their return policies before you buy and have a pretty good idea what you want before ordering. Considering what they sell, I can understand their well-defined return policies. Also, you are not getting a factory warranty. The warranty offered is from Authentic Watches. I can't speak to their warranty because I have not had to use it. In any event, I would return the watch I bought to the manufacturer for service even though I would have to pay for it. I saved enough on the purchase to make this a non-issue. Best to leave service on an expensive watch to the experts.

That said, everything was as advertised and they delivered as promised, with good customer service to boot. The watch is exactly as represented and functions perfectly. All at a great price compared to suggested retail. One thing to note is that they have stock merchandise but apparently you can also order watches not in stock. I assume they will look for the watch but I don't know how long that will take. My advice: stick to what they have in stock because they are the best value anyway. All in all, I would buy from Authentic Watches again.
"

Helpful Cool

5/5
2018-02-16

Good service, very satisfied, the watch go very accurate, I will recommend to friends

"I chose the watch online, bought a lifetime warranty, paid online via Amazon and received a brand new watch in three days, and I really like it"

Helpful Cool

5/5
2018-02-16

Easy purchase, fast delivery

"Bought a beautiful display Tag and able to get an extra percentage off just by calling.
Will definitely purchase from here again. Without a doubt.
"

Helpful Cool

5/5
2018-02-16

Excellent

"Good price and fast delivery "

Helpful Cool

5/5
2018-02-16

Excellent

"Customer service is great !"

Helpful Cool

5/5
2018-02-16

Breitling Watch

"Watch was as described and authentic. Paperwork was folded and did not include electronic registration, but that is to be expected with such a big discount..."

Helpful Cool

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