• ADDRESS
    92630
  •  
  • BUSINESS HOURS
    Mon-Fri: 8am-5pm
    GENERAL PHONE
    949 297 3627
    FAX
    949 297 3631
  •  
  • SUPPORT EMAIL
    orders@backupworks.com
    SUPPORT PHONE
    866 801 2944

Payment options

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Shipping options

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  • checkmark icon Priority Next Day
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  • option not available Digital Delivery
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Online Ordering

  • checkmark icon Online Ordering
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  • option not available Require User Registration
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Other

  • checkmark icon International Order
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Review History & Profile

Product & services pricing 10.00/10
Chance of future purchase: 10.00/10
Shipping & packaging: 10.00/10
Customer service: 10.00/10
Return/Replacement policy: 10.00/10
Click a star to Write a Review!
5/5
2018-08-31

Wonderful Customer Service + Product Packaging

"When I ordered my LTO-8 standalone tape drive and LTO-8 tapes, I could not believe how well my products were protected in the box that was shipped to me. I have never seen so much care. I was truly blown away. Also, their customer service went above and beyond to help me register my new tape drive with Quantum when Quantum's website would not allow me to register my new tape drive. I received a letter directly from Quantum providing proof of warranty coverage after BackupWorks contacted them on my behalf. Truly an A+ company that I will happily do business with for years to come as well as recommend to anyone I know who's in the market for tape media backup solutions. I seriously have been blown away. Thank you for your great service! "

Helpful Cool

5/5
2018-08-01

"quick and easy..........."

Helpful Cool

5/5
2018-07-09

Great pricing and helpful sales staff

"Very helpful sales staff helped me get the right SKU and also at an excellent price."

Helpful Cool

5/5
2018-06-11

Highly recommended

"Great pricing and very helpful with a question regarding which model of RDX drive to purchase. Highly recommended. "

Helpful Cool

5/5
2018-06-09

Tandberg RDX Backup drive

"Best Backup System Ever I mean Ever
Super Great Service
Thanks Backworks.com
"

Helpful Cool

5/5
2018-06-09

Perfect

"All the process was perfect."

Helpful Cool

5/5
2018-06-09

Great Company

"They have a wide selection of products, fair price and fast shipment. I have ordered from them in the past and will continue to order from them."

Helpful Cool

5/5
2018-05-02

Only 10 mins

"I was able to complete my order and checkout in time for my next meeting and I only had 10 mins to work with. Thanks "

Helpful Cool

5/5
2018-04-13

"I received quick delivery and a good price. "

Helpful Cool

4/5
2018-04-13

Received as ordered

"But with an invoice of $163 CAD (FED taxes + service fee) from our broker

That was not expected :(


Fabien Poirier
"

Helpful Cool

4/5
2018-04-13

International Purchase of Quantum LTO8 from backupworks.com

"I contacted the support team regarding my intention to purchase the Quantum LTO8 before placing order, my main concerns are international shipping costs and software bundles as most of the local distributors are bundling some software packages with their LTO here in Singapore. Managed to get the Quantum LTO8 Tape Drive & ATTO PCI-e SAS Card package + 10 pcs of LTO8 Tapes + 3 LTO8 Cleaning Tapes + Turtle Storage for LTO tapes with a saving of more than SGD$2,000.00 from backupworks.com compared with the local distributors."

Helpful Cool

5/5
2018-04-13

Satisfied

"Device arrived on time, undamaged, even got a brief call from the seller to confirm that this would work for me. Would buy again."

Helpful Cool

5/5
2018-04-13

TA IT Tape drive

"The experience great, and the process was also straight forward and simple."

Helpful Cool

4/5
2018-04-11

"server error encountered in the middle of the transaction. "

Helpful Cool

5/5
2018-04-04

Everything I need

"All sorts of stuff for my backup needs. I will definitely bookmark this place."

Helpful Cool

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