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Stores > World Wide Stereo
  • World Wide Ster World Wide Stereo Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      104 East Vine Street
      Hatfield, PA US
      19440
    •  
    • BUSINESS HOURS
      9:00am - 5:00pm Mon-Fri
      GENERAL PHONE
      1-866-961-7781
      FAX
      n/a
    • SUPPORT EMAIL
      onlinesales@wwstereo.com
      SUPPORT PHONE
      1-866-961-7781

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 9.38/10 9.38/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review World Wide Stereo by clicking a star below.
Rating 8/10
4/5
2011-08-22

"This company does not know how to package and ship electronic equipment. Buyer beware!

Since I last posted this, the seller notified me that they have revised their shipping practices, which had been to ship the product in the same shipping package provided by the manufacturer, to a new practice of ensuring that all electronic goods are double-boxed before shipping. I ordered a second Panasonic DVD player since then, also from amazon.com, and a different reseller also shipped it in the original single-box Panasonic packaging. The real problem seems to be Panasonic. They make a superb DVD player, but don't know how to package their products. Keep this in mind and ask the shipper, whomever it may be, to see that it is properly packaged.
"

Rep reply posted Sep-12-2011

A rep from World Wide Stereo, wwstereo, has responded

“Dear Mr. Grace,

Thank you again for your feedback and for your correspondence with me regarding the packaging of your product. As you had mentioned below in your updated review, we have indeed revised our shipping methods (thanks to your feedback!) to include the double-boxing of all electronic equipment to ensure a safe delivery to all of our customers and to provide a superior shopping experience. I hope you enjoy your new purchase and look forward to working with you again in the future. Take care!”


Rating 10/10
5/5
2011-08-15

"After declining delivery of a damaged Panasonic TC-P65GT30 from Amazon and the Amazon customer service (by name only) could only refund my money, I contacted the third party provider of the TV - World Wide Stereo and spoke with Ira Segall. Ira was great ... not only did he arrange shipment directly from WWStereo, he also matched the current price Amazon (3rd party - WWStereo) had for the TV and saved me nearly $100 - several hundred dollars below the competition! The delivery service MANN, was on-time and very courteous - new plasma is working great - Thanks Ira!!!"


Rating 10/10
5/5
2011-08-02

"Best price and excellent "chat" service. I was able to call the person I was chatting with and make the deal of the day! Very happy with their service."


Rating 10/10
5/5
2011-07-29

"World Wide Stereo is a great seller! I had a problem with my Samsung TV and I contacted World Wide Stereo. I spoke to a mand Named Ira Segall and he did EVERYTHING in his power to fix my problem. He spent an extended amount of time on the phone with Samsung and got all the answers he needed. Thank you World Wide Sereo!"


Rating 10/10
5/5
2011-07-28

"I ordered a Denon reciever without knowing World Wide Stereo. I could not have been more pleasantly surprised. I placed my order on Saturday, it was shipped first thing Monday morning. I recieved order confirmation and shipment confirmation with tracking right on time. I had the wrong ship to address. I emailed them, they responding right away and helped take care of the issue (made the change so I could pick it up).

All of this for a $300.00 order. I can't ask for any more (I have had worse customer service on a $30,000 dollar purchase).

I 100% reccomend World Wide Stereo!

David
"


Rating 10/10
5/5
2011-07-21

"Fantastic buying experience. I couldn't be happier. Ira Segall was an extremely helpful sales consultant and provided exemplary customer service. I can see why World Wide Stereo does so well with its customers and I look forward to being a customer for a long time to come."


Rating 10/10
5/5
2011-07-07

"Ordered a denon a100 & monster cable power center from World wide stereo & had a GREAT experience. Ira was professional the whole time & we received the items very quickly. No problems at all! We would definitely order from them again!"


Rating 10/10
5/5
2011-07-03

"Very good customer service by phone. Great recommendation on aset of earphones. Work just as well as Ira stated."


Rating 10/10
5/5
2011-06-24

"Ordered two sets of Klipsch Image S2 in-ear headphones. Received invoice and shipping information. Product was shipped right away and received before the estimated shipping time. Product was exactly as advertised and received in good condition. Very happy with the service and product!"


Rating 10/10
5/5
2011-06-21

"We ordered a Sonos ZP120 and when we received it, there was a problem. I called customer service and spoke to Ira. Within minutes, he sent me a RA number and a return UPS label. I was expecting a hassle and instead, speaking to Ira was the highpoint of my week! He is a huge asset to your company."


Rating 10/10
5/5
2011-06-10

"I found World Wide Stereo through a search for a SONOS whole house audio system. Their price was in line with the competition and they offered free shipping (cross-country). I had an exchange to make and they worked with me to make sure I was pleased with the product and their service.
I have bought more products from them and will continue to deal with them in the future.
I would recommend them highly.
Mike L. San Diego, CA.
"


Rating 10/10
5/5
2011-05-12

"They didn't have the piece i ordered so they sent me an email, kept me informed and had it to me within 4 days. The service was great and very personal."


Rating 10/10
5/5
2011-04-26

"I've made two purchases through Wold Wide Stereo; a pair of Klipsch headphones and an LG television. These guys are prompt to ship, the return phone calls and emails, and they are quite polite and responsible. They are the definition of professional. Would I shop with them again? You bet!"


Rating 10/10
5/5
2011-04-24

"Wow! I am impressed. I have ordered many items over the internet and for that matter bought many items at brick and mortar stores and not received the level of attention that I received on this order from World Wide Stereo.

I ordered a 47" LG TV. Not only did I receive several emails, but I was called twice prior to delivery. The TV arrived on time and without a hitch.

World Wide Stereo offered a great bumper to bumper warranty at a reasonable price.

Even after the delivery they take the time to follow-up. These guys are amazing!! Great experience.
"


Rating 10/10
5/5
2011-04-23

"Great product, very low price, and Excellent customer service! I am very sutisfied and would recomend this store to anybody."


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