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Review History & Profile See full Rating history

Product & services pricing 9.24/10
Chance of future purchase: 9.70/10
Shipping & packaging: 9.79/10
Customer service: 9.67/10
Return/Replacement policy: 9.30/10
Click a star to Write a Review!
5/5
2018-06-23

Gr8 service guyz

"Hey guyz thanks for the quick service it got a day sooner than they said it would be here thanks "

Helpful Cool

5/5
2018-06-23

Crutchfield made it easy

"I was very impressed by my experience with Crutchfield. I bought replacement front door speakers for my 2011 Mazda 3i, and the entire process was made very easy and stress-free. I liked that the website automatically gave me all the information that I needed to be sure that I was getting a product that would be compatible with my car, and I felt that the price was very reasonable. The only thing that wasn't clearly explained in their instructions was which speaker wires were positive and which were negative, but it wasn't a big deal since I already owned a volt meter and could easily determine that myself."

Helpful Cool

5/5
2018-06-23

Love these guys

"I love these guys! They are super helpful, fast, but importantly take accountability when things go wrong - and get it fixed. "

Helpful Cool

5/5
2018-06-22

Great Customer Service

"Customer service was excellent. Tech helped me pick out the right speakers for my truck and even created a shopping cart so all I had to do was reply to the email. "

Helpful Cool

5/5
2018-06-20

Great Service

"Ordered my Polk Signature S10 Surround Speakers after not being able to get them from several other major retailers. Even Crutchfield was out for a while, but got them back in before anyone else. Got them today, within the time specified. They look and sound great! Very satisfied with my purchase. Have purchased several items from Crutchfield over the years, and service has always been top notch. Will always recommend."

Helpful Cool

5/5
2018-06-17

Pioneer 730 review

"I was very impressed with the sales help in selecting the proper cables and making sure the unit would work in my daughter's car. We had to convert from a 6 CD changer connection. I ordered the unit and it arrived the next day! The cables were the exact ones I needed. I called tech support to get the wire connections. The support person knew exactly how to connect the wires and offered more help if I needed it. I wired the cables together and plugged in the unit and it worked marvelously! I would highly recommend this company to anyone wanting to replace their existing car radio with a new one. Many thanks to Crutchfield for making this project a success!"

Helpful Cool

5/5
2018-06-17

Kenwood RECIEVER AND SPEAKERS

"VERY EASY TO ORDER ALL INFO THERE NO GUESSING GREAT PRICES THANKS/"

Helpful Cool

5/5
2018-06-16

Crutchfield is the BEST in the Business!

"I purchased a car stereo from Crutchfield over ten years ago and then referred a friend, which earned me a twenty dollar credit that I never used. After ten years of loyal service, that stereo was in need of replacement. I was shocked to find that ten years later, I still had a twenty dollar credit on my account to put toward a new stereo. I got an amazing deal on it and it was easy to install. It fit like a glove. I didn't even need to buy the installation kit this time because the one I bought from Crutchfield before was still in great condition. As always, they shipped it right out with installation instructions to make it as easy as possible. I have zero complaints. I wish every business treated their customers this way!"

Helpful Cool

1/5
2018-06-15

Dissapointment

"ordered some kicker door speakers, the site said it would fit. I even got the extra wire connectors. My car has a 4 way wiring connection but the site didn’t say that or help me with anything other than getting me to buy from you really quickly.."

Helpful Cool

5/5
2018-06-14

Still the best after all these years!

"I called for advice and ended up with a better speaker and price than I expected. Fast, free shipping and customer support till the end!"

Helpful Cool

5/5
2018-06-14

"Really like you guys. Friendly and know your stuff"

Helpful Cool

5/5
2018-06-13

Informative website

"I love being able to research every product, especially other customers' reviews. Very helpful."

Helpful Cool

3/5
2018-06-12

Gone downhill since the old days

"I have purchased many Crutchfield after-market car stereos over many years. This time I wanted to replace my factory radio in a 2010 Xterra off-road. The folks are incredibly helpful on the phone, and the tech help afterwards is also great, but the goods weren't what was promised. I purchased Kenwood stereo which seems fine, fits nicely, etc. I paid extra for a pre-assembled cable harness so that I could avoid all the matching of wires and crimping or soldering. The stuff supplied worked fine. They instructions - although incorrect in the physical layout, were close enough to be good. The problem was that the factory microphone, aux, and the steering wheel audio controls didn't work. On calling tech help, I was told that I had to solder in a couple of wires from a connector you hadn't supplied a connection to in order to make the steering wheel controls work. OK, I can do that. You didn't have a solution for the microphone, and suggested I used the extra mike and run dangly wires around and glue it to the dash. I bought the harness and your stuff because I was looking for a complete solution. Your harness connected to only two of the four factory connections. You could have supplied a harness to capture connections to all four and really made it complete, instead I am spending another half day hacking and soldering to finish your job -- just what I thought I was avoiding. Bad job, Crutchfield."

Helpful Cool

5/5
2018-06-11

Crutchfield makes it Easy..

"It was easy to choose Crutchfield when I was shopping for car audio components.
Starting with their website.. intuitive & quick to find what I was looking for. They had the product I wanted for at the best price I could find. Crutchfield provides vehicle specific information on fitment & installation! And finally, Shipping was free and Fast!
Overall, a smooth and pleasant shopping experience!
"

Helpful Cool

5/5
2018-06-10

Fast and easy

"All installation instructions are included.
I bought the ready harness and Clarion CZ505 radio for my ‘03 Dodge Ram and had it installed in 30 minutes. Looks good sounds great. Would recommend.
"

Helpful Cool

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