• ADDRESS
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  • BUSINESS HOURS
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    GENERAL PHONE
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    FAX
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  • SUPPORT EMAIL
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    SUPPORT PHONE
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile

Product & services pricing 9.02/10
Chance of future purchase: 9.47/10
Shipping & packaging: 9.51/10
Customer service: 9.57/10
Return/Replacement policy: 9.35/10
Click a star to Write a Review!
5/5
2018-09-04

They've only gotten better.

"I bought my first stereo through them in the 1990s, and they've only gotten better as a company since then. They offer a great range of products, but are all curated so no matter what you chose, it will be a great purchase. "

Helpful Cool

5/5
2018-09-04

Top notch retailer

"I had a great customer experience with Crutchfield. Everyone I spoke with was professional and knew what they were talking about. I'll definitely be ordering from them again if I have audio needs in the future."

Helpful Cool

5/5
2018-09-02

Crutchfield ReadyHarness Service

"This is was so convenient. Having wired myself in the past this was way more convenient and stress free. Keep offering this service it is worth the cost."

Helpful Cool

5/5
2018-09-02

Rave review

"Third time purchasing products through Crutchfield’s and we are never disappointed with customer service or quality. They are one of the few companies left that you can depend on every time. "

Helpful Cool

5/5
2018-09-01

Awesome experience as usual

"Great experience as usual"

Helpful Cool

5/5
2018-09-01

Always awesome service and products

"Timely delivery, and as usual products are great quality."

Helpful Cool

3/5
2018-08-30

Partially satisfied

"The service was great, fast shipping, detailed instructions, and the readyharness was perfect. On the other hand, the Double Din installation kit that was provided to specifically fit my setup, had to be modified because it would not fit on the radio. This was quite frustrating having to modify to make it fit, otherwise I would not have been able to install the new radio. Be aware that you may have to cut away parts of your kit to make it work."

Helpful Cool

5/5
2018-08-30

Over the top customer support!

"I had ordered components to work with equipment I already had and the support folks at Crutchfield noticed that what I ordered was incomplete so they called to make sure I hadn't forgot something or to review my configuration to make sure everything would work together. This was exceptional customer support, because I was a little unsure of the configuration and I really appreciated being able to hash it out with a knowledgeable support guy - Thanks Crutchfield for the the great support."

Helpful Cool

5/5
2018-08-30

Love Crutchfield!

"Great, honest service and a deep bench of technical know-how."

Helpful Cool

5/5
2018-08-28

My feelings.

"Best seller of consumer electronics EVER!"

Helpful Cool

5/5
2018-08-26

Excellent customer service

"The customer service at Crutchfield was exceptional! "

Helpful Cool

5/5
2018-08-26

Perfect support

"I ordered it, received it, get a lot of information and bonus material, thanks to Bill"

Helpful Cool

5/5
2018-08-25

Awesome

"Not only the best price but added needed accessories. "

Helpful Cool

5/5
2018-08-23

Always helpful

"I needed replacement ceiling speakers for my Polk RC 60i, 2 of which had blown. I called to ensure the speakers had not changed size over time and rather than simply filling my order, the consultant advised I contact Polk since they offered a lifetime warranty on the speakers. I did contact Polk and while the warranty only covered the original buyer, and I bought the house after they had been installed, I still appreciated them letting me know rather than just making the sale. It was worth a phone call. I called back to make the order, handled efficiently and they arrived quickly in perfect shape. Which is what I've come to expect from them."

Helpful Cool

5/5
2018-08-22

Greta products at a fair price. The best in customer support. Why would you go anywhere else?

"The customer support team is always there to help and willing to spend the time with you to resolve any issue you may have. I have had good luck in buying the scratch and dent items on occasion saving me even more. I'm a customer for life."

Helpful Cool

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