• ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    n/a

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 10.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2003-07-16

"This company was a great one to deal with. Ordering was a sinch got my product in a few days in a nicely packed maner."

Helpful Cool

5/5
2003-05-31

"Great service, they suggested two variable speed enermax fans. They worked great and reduced temps by 4C. "

Helpful Cool

5/5
2003-05-05

"Great seller! I ordered 80mm Panaflo fan, 3 pin connectors and extension cables. Product was well packaged, and shipped fast. Will do more business again with this retailer."

Helpful Cool

5/5
2003-04-17

"fast shipper, great site, would love to do business again!"

Helpful Cool

5/5
2003-04-16

"EliteCool is a great reseller. First of all, their prices are great. Secondly, their customer service is outstanding. I had my eye on the Thermalright SLK-800 HS for a while. I discovered that EliteCool performs lapping for the SLK-800. After visiting their site, I decided that that's where I'd purchase my HS for my new system. Since I'm currently residing in Canada, purchasing from American stores can be a little harsh on the wallet. During the checkout process, I noticed that I could only select one shipping option, which was $40.00. I thought "What the heck? This is the only place that I can find a lapped SLK-800." so I went for it. Later that day, Andrew from EliteCool contacted me by e-mail. First, he apologized that the order would have to be shipped the following day since lapped HS orders take extra time. Well, that's great. First of all, I realize that it's not always possible to ship orders out on the same day. The fact that it was a special type of order made it even more understandable. The fact that Andrew apologized made me feel like I was being treated as a valued customer instead of another person just putting money into their pockets. Moving on to the shipping charge of $40.00, Andrew mentioned that he saw the high shipping cost. He offered a $30 option and a $20 option instead. Sure, a couple of extra days but it's a lot of money to save. I quote "We don’t want the customer paying more than they have to.". Man, most places wouldn't notice such a detail and more importantly, most places wouldn't even bother to mention it to their customers. This is what truly raises EliteCool to the top of my list of recommended places to shop.

I highly recommend EliteCool. The prices are one thing but their customer service is what puts them heads and shoulders above the rest.
"

Helpful Cool

5/5
2003-04-13

"i ordered a sk-7 and enermax fan, he packed it and had it here in 3days to my door!
cool!
was packed very well and had a very professional invoice in it.

this was my first order from them, and since then i have made another

im sure i will have no problems.
no more outrageous newegg shipping for me!
this guy send it 2day and goes by weight, which is better than newegg, which will charge you $6 to ship a $4 fan ! even if you combine!
"

Helpful Cool

5/5
2003-03-25

"Very great service. Very fast shipping. Great prices. What more can you ask for?"

Helpful Cool

5/5
2003-03-24

"Order placed on Friday and company went the extra mile by shipping on Saturday! Order received on Monday. A very pleasant experience!"

Helpful Cool

5/5
2003-03-14

"The service was great. Their web page could be a little better. Had problem with credit address, ( my fault on that part ) was notified soon and was fixed and shipped the same day. Only drawback is that USPS sux on updating their web site on tracking shipments while Fed Ex or UPS updates theirs the same day while USPS does every evening I guess they are using ancient computers I guess even with the postage stamp hikes I wonder. Anyways if I have to order from EliteCool I will again and recommend the store and prices are great. "

Helpful Cool

5/5
2003-03-11

"Well, I needed some cooling for my new computer and I was told about Elitecool.com

I ordered:

-Slk-800(only place that had it instock)
-80mm Panaflo fan
-80mm Blue led fan x2
-Artic Silver 3

I ordered everything on March 5th at about 11:00pm EST. I was expecting it to ship out on about friday and I would get it the next tuesday or wednesday. But oh no!! It was shipped the next day and I recieved it at 11:28 am on March 8th. That was 3days from when I ordered it, I was amazed.

This is an amazing site to deal with, very friendly, and fast service and great products.

I WILL buy from here again.
"

Helpful Cool

5/5
2003-03-10

"Ordering is very easy, well laid out with even a tutorial section for those who need it.Fantastic prices, ordered (5) Panaflo fans, lapped SLK-800, all for under $90 shipped!! There is no where else I could have found such an awesome deal! It was shipped on Feb.18 and arrived on Feb.20! Great Job Elitecool. expect more orders very soon :-)"

Helpful Cool

5/5
2003-02-24

"Well, I said i would order from them again, and i did. Quite pleased once again. A great company. Ordered on 3/9 (Sunday) Recieved on 3/12 (Wednesday). Quick and accurate."

Helpful Cool

5/5
2003-02-21

"EliteCool.com owns, Very fast delivery, VERY helpful setup and live support if you need it. I would Highly recommend this to even the newbs of pc hardware. Very easy site to navigate and friendly service!

-Tru :)
"

Helpful Cool

5/5
2003-02-20

"Well organized site. Good selection. Good prices. Would buy from here again."

Helpful Cool

5/5
2003-02-20

"Second order from Elitecool. Contents, especially SLK-900U were nicely packed. Thanks for the great service Elitecool!"

Helpful Cool

Share EliteCool.com's store rating