• ADDRESS
    44004
  •  
  • BUSINESS HOURS
    M-F, 9:00AM - 4:30PM EST
    GENERAL PHONE
    800-345-8945
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    support@espressozone.com
    SUPPORT PHONE
    800-345-8945

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
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  • option not available Money Order
  • option not available COD
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  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • option not available Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 10.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2018-03-22

Kind generous trustworthy can’t say enough good.

" This company has been amazing to work with . I got the size of a replacement part wrong . It was in part my fault because I may not of been clear about what I needed to be replaced . I called them when the part was delivered and explained that it was the wrong size and that I would be happy to pay for the right size . They told me correctly had to measure the part and not only did they resend one at their cost and expense they resent two parts and to lovely biscuit and didn’t charge me at all . I am riddled with guilt excepting this kind of generosity . I will definitely not only do business with them in the future and recommend them to friends I will buy other products from them knowing the quality of what they gave me will be the same with the products they represent . "

Helpful Cool

5/5
2017-05-02

Great customer support.

"One cup in a set that I bought arrived broken and Espresso Zone quickly sent me a replacement cup."

Helpful Cool

4/5
2016-08-23

Fast delivery

"Tried them for the first time last month. Good products, quick delivery. "

Helpful Cool

5/5
2015-10-17

"First time customer and I am very satisfied, ordering was easy, great prices, and fast delivery, I wish I knew about them sooner"

Helpful Cool

5/5
2012-11-09

"I've made many purchases from espresso zone and always received my orders quickly. There customer service department is excellent.Products are great."

Helpful Cool

5/5
2012-11-08

"They ship fast! Great prices! Will be back!!"

Helpful Cool

5/5
2012-11-07

"Good. Love Lavazza coffee."

Helpful Cool

5/5
2012-11-05

"Always reasonably priced and very quick delivery."

Helpful Cool

5/5
2012-11-05

"Great service with great prices and excellent coffee!!!"

Helpful Cool

5/5
2012-11-05

"A great Coffee and it is fresh

thank you
"

Helpful Cool

5/5
2012-11-05

"Espresso Zone provide quick/timely delivery of my order. I have not installed the part yet so I can't speak to the quality of the part yet. "

Helpful Cool

5/5
2012-11-04

"I couldn't be happier with my shopping experience with espresso zone. From the comprehensive and helpful website to easy ordering to delivery, I was completely satisfied. And I love my new espresso makers! I love the classic design and the simplicity of its function -- I will definitely take the little 3-cup capacity maker with me on trips to use with my backpacking stove and enjoy a moment of luxury with a couple friends in the wilderness of Yosemite National Park. I first indulged in an authentic Italian espresso with this style of maker with my old roommate who is from beautiful Giulianova. I am glad to have one of my own now so that we can keep up our after dinner tradition of an Italian coffee and then some grappa if he ever comes out to visit in California. :)"

Helpful Cool

5/5
2012-11-04

"Awesome! I easily logged in my account and went to Order History, found my previous order and hit reorder! Punched in my coupon code and BOOM, easy peasy lemon squeasy! Order came within 7 business days, fantastic!!
Couldn't be any easier! Thank you for making it so easy and convenient!
"

Helpful Cool

5/5
2012-11-04

"Great coffee beans at reasonable prices, and a very prompt, and courteous service!"

Helpful Cool

5/5
2012-11-01

"my experience was just fine, the person on the phone was helpful, and i love my little STELLA stovetop espresso maker, and the goodies that came with it."

Helpful Cool

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