"My cashier at the service desk was friendly but after waiting for over 5 minutes to return a simple item another lady approached me and rudely asked what I needed. I told her I had a return. She told me that I had to go and wait in the line to be checked out like the other customers with puchases. I told her I only had a return. She told me I needed to follow the rules. Her name was Dana and was very rude. I think you should not have her work with the public and also go over store rules with her. Why would I go through the checkout line for a return? All they would tell me to do is to go to the service desk where I was already standing for over 5 minutes. Not impressed with her or her attitude towards me."
"Looking better than the last time i was there."
"It was a terrible experience.."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"Was looking for silver jeans in my size like I found a couple years back"
"It was better than most stores i ever walk into"
"It’s usually great but was dissatisfied with this visit"
"This visit was subpar...cashier was blah. A price was incorrect on the screen and I made her aware. She called the manager, didn’t say anything to me, he came and fixed it, not saying anything either. Seemed unprofessional. My items I purchased I am pleased with."
"Would've like more of a variety of misses clothes and jeans as well as bedding. Prices seemed high, would also love to get instore coupons."
"I found some really great and unique wall hangings I didn't intend to buy and I'm excited to get them home and on my wall!"
"I was disappointed with the checkout line. There was only one available with 5 customers waiting"
"Awesome. Perfect staff. Clean & organized store."
"I was happy with it. I always find something I'm looking for my children n grandchildren. And the prices are great as I have a big family. With the low prices I'm able to buy more items I love it."
"Wow! From the moment of entering the store, I felt pampered! Everyone was friendly & most willing to answer any questions I had."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Shopping was ok but definitely disappointing. All the same style flowery clothes for women. Needs a better layout not all clothes mixed."
"The products were great but the customer service was terrible."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
© 2018 ResellerRatings, Inc.