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Review History & Profile See full Rating history

Product & services pricing 9.31/10
Chance of future purchase: 8.95/10
Shipping & packaging: 8.89/10
Customer service: 8.95/10
Return/Replacement policy: 9.00/10
Click a star to Write a Review!
5/5
2015-11-30

"This was my first time using the Greentoe services. I belong to several photography groups and this website came up in discussion feeds several times over the past 6 months. I have been patiently waiting to have saved enough money to purchase a new Canon 7D camera to add to my toolbox as an amateur photographer.

I used Greentoe last week to try it out and see if I could get the camera I wanted at a price I could afford and did just that! The process was very intuitive, easy, with a quick follow up and then an offer. Within 24 hours I had purchased the camera and it was being shipped to arrive this week. I feel I received good customer service and have contact numbers and email if anything should go wrong or if I have any questions.

I feel the prices listed are moderate, but the ability to set a price and negotiate a deal truly makes the site and services very valuable to me as someone looking for the best price around.
"

Helpful Cool

5/5
2015-11-30

"I have been interested in the Tokina 16-28mm f/2.8 lens for quite some time and recently almost bought a used copy, but it had changed hands a couple times already. Meanwhile, I kept hearing about this great new site for purchasing photography gear (Greentoe).

So I decided to give Greentoe a shot and submit a bid on a NEW lens, instead of a used one. Well, Greentoe came back with an excellent offer that was really too good to pass up for a brand new Tokina 16-28mm.

I accepted the offer, its been delivered, and I am now having a great time using my new lens! Overall I was VERY pleased with the whole process and would definitely recommend and order from Greentoe again!
"

Helpful Cool

5/5
2015-11-28

"I was pretty skeptical of Greentoe when I first read about it on a Facebook ad. After a little research, I was convinced of the legitimacy of Greentoe, but I really wondered if I would ever use it. Then a wonderful opportunity came my way.

I work for the Roman Catholic Diocese of Cheyenne as the Director of Development and Stewardship, and one of the many hats I wear is photographer for our quarterly newspaper, as well as all the marketing for our annual appeal and other fundraising events. I was the recipient of a very generous grant from Catholic Home Missions for new camera equipment. I had been using my own things, and I pretty much wore them out.

In order to make the money go as far as possible, I looked at equipment that was new or refurbished by a trustworthy source. Buying new from B&H, Adorama, Amazon or a host of others was just too much money, and if I bought directly from them I would have to sacrifice what I considered to be essential equipment.

I placed my first offer on Greentoe and it was countered within a few minutes. It was $200 less than the sale prices at the retail places, and I jumped on it. That was a Sigma 70-200 f2.8 lens, followed by a Sigma 24-70 f2.8 lens and a Lowepro backpack that was large enough for two camera bodies with those lenses attached.

My experience with Greentoe was an amazing success. I bought exactly what I needed for prices I deemed to be reasonable, saving enough money to buy the rest of the things I needed as well, without skimping on quality.

Thanks for putting this company together. You have a fan in Cheyenne, Wyoming!

Peace,

Matt Potter

PS - As I was writing this, the 24-70 lens was delivered by the FedEx guy. Seems providential to me!
"

Helpful Cool

5/5
2015-11-22

"Ok, I should say i am really happy with GreenToe. The return policies are a little inconsistent and they depend on the reseller. Everything else is legit. authorized US sellers, US warranty. Prompt shipping with tracking methods and brancd new items arrive at your door step usually within a couple of days.. They even price matched an item after Nikon lowered its price. Really good customer service. Overall a very good experience.

I have to mention that you will need to evaluate your options most often the discount is about 10% on photo gear. Sometimes if you need free extras that get packaged with new lenses (filters) or cameras (bag, sdcard etc) these will not come with your order. I haven't had BH or Adorama (who have the best return policies) ever sell their item to me via GreenToe.

But If you want $$ off legit US warranty items and don't need the extras, and know what you are buying, this is the place to go. Very neat concept.
"

Helpful Cool

5/5
2015-11-12

"I have NEVER had better customer service! They worked with me to do better than 25% off my lens order (a rebate was coming in a week and they convinced the dealer to factor it in to their pricing). I am recommending Greentoe to all of my photographer friends.

I don't think I will ever again by photo gear with out first checking with Greentoe!

(The only knock is that the Android app is not ready yet.)
"

Helpful Cool

5/5
2015-11-01

"Are you guys kidding me?

I have stopped buying from B&H thanks to their horrible treatment of employees and were looking around for a new source. Someone on Reddit suggested a company I had not heard about before, Greentoe.

Now, I am going to be the first to admit, I have been a bit nervous since Thursday when I shelled out $3800 for a Zeiss Otus 85mm so I was confused this morning when I heard loud knocking on my door while sound asleep and a UPS man was standing there with a big package!

Oh yeah - my Zeiss Otus arrived this morning, brand spanking new and I can not even begin to tell you guys how happy I am right now. Not only did I find a new great company to shop with but what a quick and super service along with an amazing price!

As they say: I'll be back!

And not only will I be back but I will recommend your company to all photographers I know!

On a scale form 1 to 10 - an easy 11!
"

Helpful Cool

5/5
2015-10-30

"Very easy to deal with. Helped me save $170 off MSRP on a lens I'd been waiting to buy hoping it would go on sale. I made a fairly reasonable but optimistic bid and got a counter-offer that was acceptable to me within an hour or two. Had a slight issue with my Amex card due to the size of the charge but it was handled fairly quickly. The dealer who I ended up getting the lens from is indeed an authorized Olympus dealer. Shipped the day after my order and arrived two days later. Overall I am pretty thrilled with how the whole transaction proceeded. Email communication was very clear, helpful and friendly. I would most happily do business via Greentoe again."

Helpful Cool

5/5
2015-10-29

"Awesome concept. Very good service. Very good communication and customer service was great. Got my product FAST"

Helpful Cool

2/5
2015-10-26

" Easy to do business with but returns may be problematic. You have no idea what retailer you are really buying from till the deal is done. So Returns and refunds may or may not happen because you are not dealing with Greentoe. Greentoe will try to help but are limited to what they can do."

Helpful Cool

5/5
2015-10-20

"Wanted to write a review and give kudos to Greentoe for the exceptional deal I got on my Canon 7Dmark II. The price by far beat anything I could find on my own and once I committed to the deal I had my camera 3 days later. Everything went great and GT is where I will look first when looking for my photo equipment. THX"

Helpful Cool

5/5
2015-10-19

"Got an unbelievable deal through Greentoe.com saved nearly $2000 off retail price off a set of lenses. I was happy to know that tax and shipping were included in the price, the items were USA not grey market, and had a full manufacturer's warranty. Received the lenses within 5 business days of accepting the offer. Greentoe customer service was great and helped me get an offer I was comfortable paying."

Helpful Cool

5/5
2015-10-07

"After my offer was accepted, the vendor shipped quickly and sent a product that was exactly as described. I saved 16% over the local stores and the online photographic retailers. Communication from Greentoe and the vendor was excellent. Will do business with these guys again. "

Helpful Cool

5/5
2015-10-07

"What an EXCELLENT company! I’ve purchases multiple items through Greentoe and have never been disappointed! I have found that they provide great customer service, communicate well and follow-through when needed. I totally trust that they have my back and am extremely grateful for the money that they have saved me! Overall, I highly recommend Greentoe and can verify that they are a top rated company. Thank you Greentoe! Keep up the good work. I look forward to making purchases through you in the future! Barbara Madrid – Phoenix, AZ"

Helpful Cool

5/5
2015-10-05

"Great experience, entered an offer on Saturday, and it was accepted within hours. Camera shipped via 2-day air on Monday, received on Wednesday. Crisp new US box with US warranty. Charged up the battery and took my first photos today. I did have to contact customer service about this order, and they responded quickly and with a satisfactory solution. I'll be using Greentoe in the future and be recommending them as well. I would advise starting you offers below the price you'd like to pay and work up."

Helpful Cool

5/5
2015-10-04

"There's absolutely no question that signing up at Greentoe is a no brainer. If you've heard of them and aren't signed up, go ahead and kick yourself. If you haven't heard of them, I'll cut you some slack. Here's how it works. First of all, you make a reasonable offer on a product. If accepted or countered, you'll be paying a price that is below retail. Second, to get these savings, you won't even have to pay a membership fee: membership is 100% free. Really. So, sign up already! Not only does their site offer a price meter that you can use to see what chances your offer has to get accepted, but you can specify the time frame you'd like for your offer to be valid. Still not convinced? OK, consider this: products come from retailers who are not only reputable, but authorized to sell the products you're interested in. And on top of that, you're not dealing with grey market products. Seriously, what are you waiting for? One last thing. On my first purchase, due to Greentoe's bargaining power, the 2% cash back promo and the fact that the manufacturer was offering an instant rebate, my savings amounted to $480 on a lens that regularly sells in the low $2100 range. If you've read this far and aren't typing greentoe.com in the address bar, then kick yourself for me! "

Helpful Cool

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