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Stores > InsureMyTrip.com
  • InsureMyTrip.co InsureMyTrip.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      02886
    •  
    • BUSINESS HOURS
      Mon-Fri 7am-Midnight, Saturday 9am-9pm, Sunday 9am-9pm
      GENERAL PHONE
      800-487-4722
      FAX
      401-921-4530
    • SUPPORT EMAIL
      CustomerCare@insuremytrip.com
      SUPPORT PHONE
      800--487-4722

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.73/10 8.73/10
    Chance of future purchase: Rating 9.54/10 9.54/10
    Shipping & packaging: Rating 9.41/10 9.41/10
    Customer service: Rating 9.39/10 9.39/10
    Return/Replacement policy: Rating 8.32/10 8.32/10
Voice your opinion! Review InsureMyTrip.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2018-01-15

1st experience with InsureMytrip.com

"Very easy to understand and navigate through the selection process."


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Verified Customer
Rating 10/10
5/5
2018-01-15

fast and informative for travel insurance

"Like this website very much to compare travel companies. Will use again."


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Verified Customer
Rating 10/10
5/5
2018-01-15

Easy to understand and to sign up!

"I buy a policy every year to cover the many trips I take in and outside the country. The information is presented clearly and the prices are reasonable.
"


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Verified Customer
Rating 10/10
5/5
2018-01-15

Thank you

"Very helpful agent . Expedient service."


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Verified Customer
Rating 10/10
5/5
2018-01-15

Easy Way to Compare Trip Insurance

"I have used the same trip insurance company for years. Then I heard about InsureMy Trip.com. It was simple to use and there was someone available instantly to answer my questions. I was able to compare several different insurance companies easily. I did not realize that I cold get a better deal on my trip insurance."


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Verified Customer
Rating 10/10
5/5
2018-01-15

Easy and fast

"Took minutes to buy and each step explained. Good price"


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Verified Customer
Rating 6/10
3/5
2018-01-15

Rates changed at last step

"After filling out the application, when I clicked submit it said that "because of changes in my application" my rates had increased over $100. I had to repeat the application and choose another carrier. Keep in mind (if this happens to you) that you don't have to accept the new higher rate - it's worth it to repeat the process to find a carrier with a better rate."

Rep reply posted Jan-15-2018

A rep from InsureMyTrip.com, InsureMyTrip, has responded

“Dear InsureMyTrip Customer,

Thank you for your review.

We are sorry to hear that the price changed on you when you were purchasing your plans. Typically, this should not occur unless an aspect of your trip details had changed on the purchase page (traveler ages, trip cost or trip length). We strongly recommend contacting us by phone if this does occur. One of our licensed representatives can work with to you see why the price changed.

InsureMyTrip.com is available 7 days a week and can be reached at 1-800-487-4722. Please feel free to contact us if you have any questions or concerns.

Sincerely,

Kyle B.
Customer Care Representative”


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Verified Customer
Rating 10/10
5/5
2018-01-14

Great Experience!

"I called to ask about an insurance plan that would fit my needs. Customer service was very helpful and friendly. I was able to find a plan that fit my needs with ease! Highly recommend. "


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Verified Customer
Rating 8/10
4/5
2018-01-14

Easy to compare plans

"I found the website easy to navigate and to compare insurance plans. It is easy to make a purchase and the plan information came quickly after purchase via email. The chat feature is nice. I did do a chat to try to get more information about "Pre-Existing Medical Conditions" and how they were determined. The representatives (2 times) definitely had the same training because they never did answer my specific questions. They re-read definitions to me, but definitely wouldn't answer specifics. One told me to get a specific answer to my personal questions that I should call the customer service number. I did that the next day with the same results. Very vague answers and avoiding the specific questions. The recording said I would speak with a licensed agent.... but, surely a licensed agent can answer a question, "yes" or "no" and not read definitions to me.

I did buy the insurance, but to be honest, I hope that if I need it, the Insurance Company is more helpful.
"

Rep reply posted Jan-15-2018

A rep from InsureMyTrip.com, InsureMyTrip, has responded

“Dear InsureMyTrip Customer,

Thank you for your review.

Thank you for purchasing your travel insurance with InsureMyTrip.com. We are pleased to hear you found our website easy to navigate and compare plans. As insurance brokers, we represent a number of different travel insurance companies and their various plans. Since we are not the insurance provider, we can only confirm coverage on a policy by reviewing each policies certificate. We are able to assist you in understanding our policies look back period and pre-existing conditions exclusion, but we cannot pre-determine a specific medical condition as pre-existing or not.

We do appreciate the feedback you have provided, and a supervisor will review the chat transcript and phone call you had, providing any necessary coaching that is needed. InsureMyTrip.com is available 7 days a week and can be reached at 1-800-487-4722. Please feel free to contact us if you have any questions or concerns.

Sincerely,

Kyle B.
Customer Care Representative”


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Verified Customer
Rating 10/10
5/5
2018-01-14

Found what I needed

"Easily found the policy I needed at a very good price."


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Verified Customer
Rating 10/10
5/5
2018-01-14

Good old reliable

"I have used this service for many years now and find their options and selection, not to mention prices are tops. Luckily I have not needed to file a claim, but I suspect the quality of the companies they represent will fulfill the contract as advertised. "


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Verified Customer
Rating 10/10
5/5
2018-01-13

Fast and easy

"Found the travel policy that fit my needs in under 5 minutes. "


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Verified Customer
Rating 10/10
5/5
2018-01-13

Super easy to book

"It was incredibly easy to book our trip and procure insurance. We’ve used them at least 10 times in the past with no issues. "


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Verified Customer
Rating 10/10
5/5
2018-01-13

Excellent experience!

"The online chat feature allowed me to ask an agent questions to insure that I got the right level of coverage. Awesome experience!"


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Verified Customer
Rating 10/10
5/5
2018-01-13

Super Easy Purchase

"The site was so easy to maneuver that it took me little time to make a selection. It was helpful to be able to compare the different policies on one site. "


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