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Review History & Profile See full Rating history

Product & services pricing 9.26/10
Chance of future purchase: 9.17/10
Shipping & packaging: 9.32/10
Customer service: 9.40/10
Return/Replacement policy: 9.13/10
Click a star to Write a Review!
4/5
2018-04-18

Windows

"We were so excited to get our refurbished computer before we had to do our taxes . It came fast ! But when we tried to set it up by product key , they did have a number to call for technical support! They told us the wrong program was loaded windows pro not windows 10, but they would send us a disk to download the right program . So hopefully when we get that we will be set ! It was a great deal though! If it would've worked right away , I'd have them 10 stars :) "

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5/5
2018-04-18

Recent purchase was money well spent

"I recently purchased two identical laptops with the same OS build. The laptops arrived without a hitch and in a condition in accordance with how they were described. One machine required substantial updating but otherwise the set-up was identical and can be readily resolved by someone with just a little system know-how. Excellent customer service..."

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5/5
2018-04-12

Very pleased with my refurbished computer.

"Been so busy that I finally set up the computer yesterday. Love that it syncs to my android phone. Very easy set up and loving the features. "

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5/5
2018-04-12

Excellent System for the money

"Great price for a system with i7 processor, 8GB of RAM and included Windows 10 pro. The system was delivered quickly, was easy to set up and Windows activated without a hitch. There were plenty of instructions included with the system on how to activate Windows and what to do in case it doesn't activate, but I didn't have any problems. Very happy with my purchase."

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5/5
2018-04-11

refurb computer

"best computer i have ever purchase for the price"

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5/5
2018-04-11

Everything was great!

"I got my product very quickly (sooner than expected) for a great price!"

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4/5
2018-04-09

Dell laptop at a GOOD price!!!

"Startup was simple and system runs great! No issues No hard drive nosies I'm happy with my purchase! Thank you"

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5/5
2018-04-04

You won't find a better deal for this hardware

"A serious piece of equipment. 1080 Screen, 256GB SSD, 8GB RAM, USB3.0, true 4-core i7 chip (8 virtual cores).
The one I received was a Gen2 zbook, which had an i7-4810mq chip; 2.8GHz clock, 3.8GHz turbo. CPU Benchmark puts this chip ahead of 9 of the 10 most common chips today.
No, it's not featherlight, but you're not going to get a quad-core i7 ultrabook for under $1000, and certainly not for under $500.
It's in great condition, extremely minimal signs of use, and the battery holds a 5-hour charge.
At the pricepoint that I was looking at to replace my ancient laptop... This is way more than I thought I would get.
"

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5/5
2018-04-04

HP Laptop

"My grandson works at your company and he recommend this refurbished laptop for me. I am so happy with the cost, the speed and the condition of the computer. I am used to Windows XP, but I find Windows 10 to be easier once my grandson set everything up for me. I am very pleased with my purchase and I will tell my friends about your company in case they also need to purchase a computer."

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5/5
2018-04-04

Joy Systems Refurbished Laptop

"My grandson works at your company and he recommend this refurbished laptop for me. I am so happy with the cost, the speed and the condition of the computer. I am used to Windows XP, but I find Windows 10 to be easier once my grandson set everything up for me. I am very pleased with my purchase and I will tell my friends about your company in case they also need to purchase a computer."

Helpful Cool

5/5
2018-04-04

2 affordable Desctop with desireable quality

"I bought 2 desktop tower and I like them because the price was good and they are working as expected with windows 10 Pro.

thank you.
"

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5/5
2018-04-04

Great Product! Great Value!

"We always look to Joy Systems for high quality refurbished machines! Our customers demand a great product at a fair price. Joy Systems always comes through!"

Helpful Cool

5/5
2018-04-04

Lenovo w/Intel I3 and Windows 10 Pro GREAT DEAL!

"I ordered this system on March 26th and it arrived March 30th! Fast shipping even though Staples estimated arrival date for free shipping was April 5th! With an Intel I-3 processor and Windows 10 professional this was a fantastic deal. Even with just 4GB RAM, this system runs smoothly and very fast. The system arrived in a well-sealed box by "Joy Systems" a "Microsoft Authorized Refurbisher". The Windows 10 Pro booted and setup without issue. The only con I could give this are the keyboard and mouse that came with the system are not Lenovo devices and they gave me trouble. The keyboard is a "iMicro" and mouse is a bit flimsy cheap feeling Chinese made (isn't everything these days?) The keyboard gave me an issue with the left shift key in that it sometimes did not work unless I pressed it firmly. I had an extra keyboard so I used it instead of the keyboard that came with the system. The mouse seems to work fine. All USB ports work fine as well as output jack for audio. I haven't tested the DisplayPort port but I was pleasantly surprised to see that it had one. The footprint of the box is small and can be set up vertically or horizontally. I did test the DVD drive and was surprised to see it copy files from a scratched up CD I had with some pictures. All pictures copied without issue. Even with the flaky keyboard, I would buy this system again."

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5/5
2018-04-04

Great experience!

"My Tower came with instructions that were easy to follow and I would definitely recommend this company. It was a refurbished HP Tower which appears to be in excellent condition. It came with a one-year warranty which is great."

Helpful Cool

5/5
2018-04-02

Very good experience with Joy System

"We bought a Refurbished Lenovo desktop for our son from JOY SYSTEMS on Staples.com. The price and shipping were both great. The computer was great. My son likes using the computer. So far what he needs to do on the computer all have no problem. He plays a lot of games and also uses wattpad to write stories."

Helpful Cool

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