• ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    n/a

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 3.75/10
Chance of future purchase: 4.11/10
Shipping & packaging: 4.11/10
Customer service: 3.65/10
Return/Replacement policy: 4.23/10
Click a star to Write a Review!
5/5
2018-04-22

Gourmet meat and cheese basket.

" Daughter was very pleased. "

Helpful Cool

4/5
2018-04-20

Luscious Lavender

"The employee I sent these to was very pleased and said the arrangement was beautiful!"

Helpful Cool

5/5
2018-04-16

Great service and high quality product.

"Easy and hassle free service, with prompt delivery and high quality products."

Helpful Cool

1/5
2018-03-13

Worst service; product delivered was not what was ordered

"Spoke with 9 reps. They all barely spoke English. No one offered any assistance. They were all rude and did not care about the situation. The acted like they were reading scripts. They claim there is no management to escalate too. Flowers were ordered with specific details. All details were ignored and the flowers were not anywhere like what was ordered from an online picture. Trying to resolve it - they did not care. I have NEVER seen a company with such bad service and product reviews. To bad I did not see the reviews herein until to late. They had there nerve to offer me a $10.00 credit. What a joke. NEVER USE THEM. I have reported them on all social media outlets and to the CA Better Business Bureau. "

Helpful Cool

1/5
2018-03-02

Don’t waste your hard earned money!!

"Don’t waste you hard earned dollars in this horrible company!! Awful customer service and you will not get your flowers on time. "

Helpful Cool

1/5
2018-02-26

a total scam

"For Valentine's day I ordered roses for my wife as I was away on business. It was important to demonstrate my feelings. The flowers did not arrive, the company put me on permanent hold on the phone and never responded to my email. Never again! I wish I had seen these reviews before I ordered."

Helpful (1) Cool

1/5
2018-02-20

Ruined my wifes birthday!!!!!!!!!!!

"I ordered flowers to be delivered to my wife on her birthday by justflowers. I payed extra for the delivery to be made on time before she left for work at 10am. Its 7pm now and no word on the flowers, I called the customer service and they said the store they hired was not picking up. So the Customer service rep asked me if it would be ok if she called my wife and apologized and delivered the flowers tomorrow. It had already ruined my day so I said if my wife agrees then yes else no I don't want it anymore. she called my wife and told her that they didn't have anyone to deliver the flowers today and they could send them tomorrow, my wife did not want the flowers anymore. So I called them back to see what had happened and they said sorry we already placed the order because you agreed to send them tomorrow and you accepted the 5 dollars gift we talked about, to which I said that I had payed more in early delivery charges and that 5 dollars was suppose to make up for the screw up on their end. Anyways they didn't do a refund and will deliever it tomorrow. RUINED MY WIFE'S BIRTHDAY BECAUSE THEY HAD NO ONE TO DELIVER IT!!!!!!!!!!!!!!!!!!!!"

Helpful (1) Cool

1/5
2018-02-20

Terrible Flowers and Customer Service

"I ordered a spray of flowers for my aunts funeral. What received did not even closely resemble what I ordered on line. I ordered flowers that where appropriate for a funeral and got something you would get out of the grocery store coolers on Valentines Day. To make matters even more frustrating was the customer service ( or lack there of). I first called because two hours after the visitation began, the flowers where still not there. When the flowers finally arrived they looked terrible. I spoke to the customer service rep and she actually asked me to go into the service and take a picture of them (while over 100 people where in the room). When I refused and asked to speak to a manager, I was put on hold for 25 minutes. She came back and told me there was no manager available. I was told that the manager would call me back the next day....I said ok, but call in the afternoon, as the funeral was at 10:00 in the morning, but they called me back in the middle of the service. When the services where done for the day, I returned the call, but no one is responding. "

Helpful (1) Cool

1/5
2018-02-17

2 days late and wrong product

"Valentine's Day flowers finally arrived two days late and not even close to what I ordered. Luckily, the state I live in has stringent laws against bait and switch schemes such as this - I will pursue this. I paid almost $200 for something nowhere close to what I ordered. I even chose the premium upgrade where they promise "We'll add lots more!". What a joke! What I received is something I could have purchased at a grocery store for 30 bucks. Actually, the grocery store would have included the greenery and not just wilted flowers in a cheap vase.

The card did not have a florist name on the front or back which tells me that an actual florist did not put this thing together. The delivery was made by a woman and her young daughter in an unmarked car. Beware of justflowers.com. See the attached pictures of what I ordered vs. what I actually got.
"

Helpful Cool

1/5
2018-02-15

A scam Just flowers

"I ordered flowers through their website and I got an email confirmation. . However when I called there was no reponse. The following day customer service operator kept saying wait until Someone is available and it just sent me to an operator !
I’m really upset . It was more then. $100 I paid for the flowers just to get scammed right on Valentine’s Day
"

Helpful Cool

1/5
2018-02-15

Horrible unresponsive no customer service

"Horrible experience. Flowers not delivered on Valentines day as "Guaranteed". Non-responsive customer service. No refund for cancelation due to non-delivery. No indication that there may be challenges in delivery on Valentines day. As far as I can tell no attempt was even made to deliver. Now no attempt to refund or compensate. Service paid for was not provided."

Helpful Cool

1/5
2018-02-15

Terrible, A Scam

"No delivery of flowers, no customer service, no support. A lie and scam"

Helpful Cool

1/5
2018-02-14

Cant deliver

"Ordered flowers for my wife and daughters for Valentines day and was told they would be delievered today by 8 PM. They weren't and the best customer service could do is promise to deliver them tomorrow.

You didn't come through on your first promise, how am I supposed to believe they would on the second one?

Poor company, poor customer service, just poor at everything.
"

Helpful Cool

1/5
2018-01-30

Quick to solicit but not provide the service!

"Ordered flowers and paid extra for delivery. Did not even attempt to send it. Now they say there is no manager that can refund my money on duty at this time. Did not seem to understand NO to next day late delivery. Offered $10 discount for being late."

Helpful Cool

1/5
2018-01-22

Very dissatisfied

"I chose a lovely bouquet of red roses for my daughter which included three Latex Balloons. The bouquet she received looked nothing like the advertisement and there were no balloons. I called the florist directly with a complaint and found that Just Flowers did not send the request for the balloons into the local florist. I will never order through Just Flowers again. "

Helpful Cool

Share Just Flowers's store rating