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Payment options

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  • option not available Money Order
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  • option not available Wire Transfer
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Shipping options

  • option not available UPS Ground
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  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
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Online Ordering

  • option not available Online Ordering
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Other

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Review History & Profile

Product & services pricing 4.06/10
Chance of future purchase: 4.17/10
Shipping & packaging: 4.29/10
Customer service: 3.55/10
Return/Replacement policy: 2.79/10
Click a star to Write a Review!
5/5
2018-07-11

Great Service for my wife's birthday

"My wife was in Colorado while I was in New York. The service was great. Very timely delivery. Even though a substitution was necessary, Just Flowers contacted me in advance for approval."

Helpful Cool

5/5
2018-07-11

Funeral flower reef

"I had a fantastic experience "

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4/5
2018-07-04

Plan ordered out of stock

"The original order was out of stock. I received a phone call and a suggested substitute.
The substitute was very nice and my wife loved them.
"

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1/5
2018-06-26

Just Liars and Cheaters

"I recently arranged and managed my father's funeral. One out-of-town friend arranged to have flowers delivered by this company. The flowers were not delivered. The friend was double billed. Although one of the charges was reversed, the other is still pending (and has been disputed with the credit card company). Worst of all, as I and others have attempted to resolve this matter, we have been told lie after lie. We were told the flowers were delivered the night before the funeral. When they learned that this would not have been possible, we were told they were delivered the morning of the funeral -- at a time when I was present. This was absolutely false. Next we were told that they were received and signed by a person named Sue. Sue explained that she never received or signed for the flowers, and did not even attend the funeral. She merely told a rude customer service representative that my family had left some flowers and other decorations and treats in the church. The flowers Sue saw the day after the funeral were delivered by a different, reputable, florist -- who delivered multiple arrangements without difficulty. I have called repeatedly, been placed on hold for twenty minutes and longer, been told that I would be called back, and more. This company does not deliver flowers. It delivers a pack of lies.
"

Helpful Cool

5/5
2018-06-25

Love Doing Business With Just Flowers

"After a bad experience with a competitor (couldn't fulfill order and failed to call and advise us) we connected with Just Flowers by locating them on the Internet for the area we wanted the flowers delivered for a family death. What a refreshing experience! Minimal administrative burden and pleasant humans to execute our order. Recipient loved the arrangement and we enjoyed how easy it was to order from the very professional and personable Just Flowers staff. "

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5/5
2018-06-25

Brilliant reliable service

"Thank you so very much for being absolutely perfect and on time with the delivery of flowers which I purchased from Just Flowers.
I was a little apprehensive as to whether I was going to see them delivered on time and in perfect condition.
I can confirm that my order was delivered on time - before 1.00pm as requested and the arrangement was absolutely beautiful. The flowers were a romantic gesture from me to a special person I met on holiday that I fell in love with. She was totally overjoyed with her surprise. I cannot thank you enough. Superb quality. Fantastic service. I would highly reccomend you and use you again. Thank you for helping me make someone very beautiful feel very special.
J Byrne - England, UK
"

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5/5
2018-06-14

Beautiful and very patriotic flowers!

"I ordered these the day before visitation/ funeral on a Sunday and they arrived that morning at the funeral home. The florist called me to verify address as there are two funeral homes with the same name no more than 20 miles apart. He was very gracious and wanted to confirm exactly what I wanted and explained that this was for a war hero. The picture does not do the flowers justice! They were absolutely beautiful!"

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5/5
2018-06-13

Very happy customer.

"It was very easy to select the flowers I wanted to send. The flowers received were very fresh and nicely arranged.
This was a very pleasant experience.
Thank you for making my Aunts birthday such a Happy day.
"

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5/5
2018-06-13

Excellent!

" Representative was very helpful with getting me exactly what I was looking for and making sure my order was delivered on time. "

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1/5
2018-05-29

NO DELIVERY AFTER PAYING RUSH SERVICE, NO DISCOUNT, $100 RUINED WIFES BIRTHDAY SURPRISE. THANKS A LOT! NEVER AGAIN

"NO DELIVERY AFTER PAYING RUSH SERVICE, NO DISCOUNT, $100 RUINED WIFES BIRTHDAY SURPRISE. THANKS A LOT! NEVER AGAIN "

Helpful Cool

1/5
2018-05-21

Worst Company Ever!!!

"I have been ordering flowers for the past 20 years to be delivered on Mother’s Day. This was the first year I ordered from Just Flowers and will certainly be the last. I am writing this review to warn people to steer clear. The flowers were not delivered on Mother’s Day and it took 3 days, 10 phone calls and multiple emails to finally get in touch with someone. After telling me multiple times that they were in fact delivered, they proceeded to tell me that they could not offer a refund do to the fact they they were being told it was delivered. After explaining 50 times that they were mistaken and my mother was home the entire day, they said it must be a problem with where she lives. I explained again that I have ordered flowers forn20 years to the same location. After many more excuses, they explained that it was their policy not to give refunds and they would have to redeliver. I explained that my parents were now in Florida so no reason to deliver. Don’t you know they were delivered to an empty house and are now sitting there waiting to die. It’s my goal to get the word out. Steer clear of Just Flowers!!!!"

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1/5
2018-05-19

Do not order from justflowers.com!!!!!!

"I placed an order on May 12, 2018 for delivery of flowers and chocolates to my mother since l got sick and was unable to go to her house. Product was never delivered and spoke with representatives and given the runaround. As of today May 19, 2018, no product, no explanations of refund of my $136.23. Angry & frustrated customer!!!!!!"

Helpful Cool

1/5
2018-05-19

Disgusting!!!

"Ordered flowers and they were delivered a week late and they looked dead! The customer service never answered, I call numerous times. Do Not Order From This Company. I can’t understand why they are still in business!!!"

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1/5
2018-05-19

Do not order from

"Whatever you do never order flowers from Justflowers.com! On the day before Mother's Day the sent my 88 year old mother a bouquet of lilacs that were half dead. The bouquet didn't even have any greenery or baby's breathe in it to help make it more attractive. Rather it looked like someone just went out back and whacked off a branch of a bush. They didn't even smell like lilacs!

When I complained the company sent a bouquet of some weird flowers again with no added baby's breathe or greenery and it certainly wasn't worth what I paid for it!

All week I tried to get a response from their customer service online so today I tried their phone number. I ended up in a fight with a representative who clearly doesn't know what customer service means. And I get told the flower shop won't redo the arrangement because it has been longer than 3 days! WAIT I'm being denied what is due me because I waited to try to get a hold of the company by doing it the way they requested on line?

So the long and the short of it is the flowers you order will not be the ones you get and when you complain they argue with you and won't honor their guarantee.
"

Helpful Cool

1/5
2018-05-16

Do not use

"Ordered flowers for Mothers Day, I wish now fhat I would’ve read the reviews for this company. Flowers were never delivered, they called 3 days later explaining they will try and deliver on day 4. I said unacceptable, they offered me $10, $20 off my order! I already disputed the charges with my CC company for services and product not renered. DO Not Use this company!! I tried calling every day and emailing receiving no response about the status of my order. Again DO NOT USE THIS COMPANY"

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