Great value / good service
"I purchased a teddy bear balloon arrangement as a get well greeting and it was a big hit! It was delivered the same day, even though I had made a mistake on the room number. I was very impressed!"
"I ordered flowers for a funeral that had to go to a very out of the way place and they got there on time and looked really nice, just like the picture! Thank you for following up and making it so easy to take care of this."
ACCURATELY BREATH - TAKING
"The Customer Service was perfect with great follow-up and confirmation. The Representative offered to call as chatting Can not Pin Down Every Feeling The call Came Immediately And was she was methodical with triple checks on numerous aspects of the Arrangement Description Location And Timing. The Flowers and Plants Speak Through The Artist and Representative as the They Make Sure they work together with numerous Checks to make sure My MOTHER"S BIRTHDAY Is ENDLESS. This is the Third Time I Used Them because they make the occasion BINDING. EXPERIENCE WITH justflowers.COM IS NOT A memory , BUT AN e v e r y d a y EVENT"
"I placed an online order with three days lead time. The item was available in the delivery zip code according to the site.I got a call in the afternoon the day of the scheduled delivery to tell me the florist the chose woild not deliver to the area and it would need another day. This was a birthday plant arrangement - over $100 dollars. I agreed to have them deliver the next day. I emailed them later after thing it over, requesting a delivery discount for the late delivery.The following day they emailed me with a message market “URGENT” stating they cpuld not reach me. I did not have any missed calls or messages on my cell phone. After a total of 18 minutes on hold they confirmed the flowers were being delivered and offered me a $5 gift card. I told them I would take a credit, but forget the gift card.Within a few minutes of hanging up I had an email from them requesting yet another reschedule of the delivery. I cancelled my order. They sentme another request for reschedule. I cancelled it again. I had better see a credit come through.Not reliable. Poor service. Extra charges for processing and delivery are thrown in. Not recommended!"
Deceptive sales people
"Was looking on line for sympathy bouquet to send and was not sure about shipping charges. Called the company spoke with Lee to inquire. She took my order and quoted $9.99 delivery for the town I wanted to send to. Went to check my email order confirmation as soon as I hung up phone and found extra charges totaling $21.23 so called the 800-777-1911 customer service number. Anna said sorry but cannot cancel the order or credit me the difference but would allow a $7.00 credit because of the "misunderstanding". I had asked if there was any charge for placing order on phone instead of online where Lee said no. Apparently there is a $6.00 charge. Very deceptive; I'm unhappy and will not be ordering from Just flowers again. "
"The Bouquet was huge and gorgeous. Unfortunately there was no smell to the 'Fragrant Basket Bouquet'. Not the roses or the carnations or the lily. Sort of sad. Main complaint is the cost. I ordered $60 item from CDN $ pricing field. Their confirmation showed $89.43! My Visa was charged $90.18. WOW HUGE jump. Certainly NOT from exchange rate from only $60CDN as they stated when they called me in response to my e-mail asking for clarity. But it was a beautiful bouquet and she lives a fair distance from any town so I was happy that it got there on time and they called before delivery as requested. She was thrilled with it and that is all I wanted for her. It WAS stunning! "
"I ordered flowers and they delivered them 1 day late and the wrong flowers. No refunds or adjustments. Stay Away."
Balloons & Bear
"This is the second year in a row I sent my niece balloons and a bear. Last year a traditional brown bear this year a cheery white bear.She loved them and I loved the price and convenience! I especially loved the reminder call a couple weeks before. "
Flowers a day late. But....
"I'll continue to use Just Flowers. Jill at JF came through on a 'additional charge'. 'Nuff said. "
Didn't deliver within the 4 hour contract.
"Ordered at 9am wife came home at 5:30 said never got the flowers I ordered for our annaversity. I paid for expedite delivery and never got them delivered. So much for the surprise. Never again. And paid $25 for all the charges service fee, delivery fee handling charge and tax. "
Great Service for my wife's birthday
"My wife was in Colorado while I was in New York. The service was great. Very timely delivery. Even though a substitution was necessary, Just Flowers contacted me in advance for approval."
Funeral flower reef
"I had a fantastic experience "
Plan ordered out of stock
"The original order was out of stock. I received a phone call and a suggested substitute. The substitute was very nice and my wife loved them. "
Just Liars and Cheaters
"I recently arranged and managed my father's funeral. One out-of-town friend arranged to have flowers delivered by this company. The flowers were not delivered. The friend was double billed. Although one of the charges was reversed, the other is still pending (and has been disputed with the credit card company). Worst of all, as I and others have attempted to resolve this matter, we have been told lie after lie. We were told the flowers were delivered the night before the funeral. When they learned that this would not have been possible, we were told they were delivered the morning of the funeral -- at a time when I was present. This was absolutely false. Next we were told that they were received and signed by a person named Sue. Sue explained that she never received or signed for the flowers, and did not even attend the funeral. She merely told a rude customer service representative that my family had left some flowers and other decorations and treats in the church. The flowers Sue saw the day after the funeral were delivered by a different, reputable, florist -- who delivered multiple arrangements without difficulty. I have called repeatedly, been placed on hold for twenty minutes and longer, been told that I would be called back, and more. This company does not deliver flowers. It delivers a pack of lies."
Love Doing Business With Just Flowers
"After a bad experience with a competitor (couldn't fulfill order and failed to call and advise us) we connected with Just Flowers by locating them on the Internet for the area we wanted the flowers delivered for a family death. What a refreshing experience! Minimal administrative burden and pleasant humans to execute our order. Recipient loved the arrangement and we enjoyed how easy it was to order from the very professional and personable Just Flowers staff. "
Learn more on how we collect reviews, what they mean, so you can trust the content you read online.
© 2018 ResellerRatings, Inc.