Shoes
183,397 reviews
7.75 / 10
  • ADDRESS
    2301 Rosecrans Avenue
    El Segundo, CA US
    90245
  •  
  • BUSINESS HOURS
    Available 24 hours, 7 days a week
    GENERAL PHONE
    1-866-337-0906
    FAX
    N/A
  •  
  • SUPPORT EMAIL
    Member Services
    SUPPORT PHONE
    http://www.justfab.com/fa

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 7.95/10
Chance of future purchase: 7.81/10
Shipping & packaging: 8.04/10
Customer service: 7.70/10
Return/Replacement policy: 7.56/10
Click a star to Write a Review!
5/5
2018-04-24

Awesome Deals!!

"Great Deals and easy shipping!!"

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Elizabeth,

Thank you for sharing your awesome review. We're glad to hear that you're pleased with our shipping service and you're happy with your purchase. Hope you have a Fabulous day!

XoXo,
Rae


4/5
2018-04-24

I have been a member of vip for a few years.

"Mostly I have been happy.
Sizes tend to vary so returns are nessasery and they are good about this if you do it in guide time lines.
"

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Sharrie,

Thank you for writing a review! We always like hearing from our members. If you ever have any ideas or suggestions, we’re glad to hear them! You can call, Live Chat, or email our member services any time, 24/7! Hope you have a Fabulous day!

Take care,
Rae


1/5
2018-04-24

Never have my size

"Ordered 1 thing and after that couldn't find my size in anything"

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Rachel,

Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A member of our member service team will email you shortly to help you out.

Best,
Rae”


3/5
2018-04-24

Credits and Specials can’t be used together

"I like the selection. I found just what I was looking for. UNFORTUNATELY..... I can’t use my credits with the specials. I had to pay for the items with my checking account in order to get the “ special price. “ I thought I was a VIP member? Why can’t I use my existing credits? "

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Daevine,

We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

Best,
Rae”


5/5
2018-04-24

Just fab is Awesome.

"Just fab shipped ur items the next day not like the order store! The only thing I would like them to make some of they shoe like payless own!"

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Kelly,

Thank you for sharing your awesome feedback. We're glad to hear that you're satisfied with our shipping service. Hope you have a Fabulous day!

XoXo,
Rae


5/5
2018-04-24

I dont buy my boots any where else. Only from Justfab!

"Every single pair of boots i love!"

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Melissa,

Thank you for your awesome review. I'm happy to hear that you're happy with your purchase. I hope you have a Fabulous day!

Xoxo,
Rae”


5/5
2018-04-24

Hassle free checkout and fast delivery

"It was awesome and I love the member credit"

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Kitisha,

Thank you for your awesome review. It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member! Hope you have a Fabulous day!

Xoxo,
Rae”


5/5
2018-04-24

Love Just Fab!!

"Every pair of shoes I have bought have been great! Thanks! Kristy"

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Kristy,

Thank you for sharing your positive feedback. We're glad to hear that you're satisfied with your purchase. Hope you have a Fabulous day!

Xoxo,
Rae”


5/5
2018-04-24

Spectacular

"My experience was good! I’m happy with just fab "

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Laydelin,

Thank you for sharing your awesome review. We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review! Hope you have a Fabulous day!

XoXo,
Rae”


5/5
2018-04-24

Great website!

"Easy access and very good prices.!"

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Domonique,

Thank you for sharing your awesome review. We’re glad to hear that you’re pleased with the website and you're happy with your purchase. Hope you have a Fabulous day!

XoXo,
Rae”


5/5
2018-04-24

HAVE NEVER HAD A PROBLEM

"FANTASTIC MERCHANDISE, SHIPPING RIGHT AWAY. GREAT SERVICE"

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Genny,

Thank you for sharing your awesome feedback. We're happy to hear that you're satisfied with our service and you're happy with your purchase. Hope you have a Fabulous day!

Love,
Rae”


5/5
2018-04-24

Fabulosa

"Me encantan todos los zapatos que he comprado. Los amo. "

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hola Merielis,

Gracias por tomarte el tiempo de compartir su experiencia maravillosa con los demás. Nos alegra que estés disfrutando de su compra.

XoXo,
Rae”


5/5
2018-04-24

Knowledge

"As long as you know your correct shoe size everything is wonderful, I got some wide calf boots that didn't fit they fit my sister though and we both have a hard time finding tall boots"

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Lizzi,

Thank you for providing feedback about your experience with JustFab! We always like to know what our members are thinking so we know where to improve. We always welcome the opportunity to improve our products and service. Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future! Hope you have a Fabulous day!

Take care,
Rae


4/5
2018-04-24

Love it!

"Options,options,options love it! "

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Brittnee,

It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member! Hope you have a Fabulous day!

XoXo,
Rae


5/5
2018-04-24

They’re awesome! Returns are hassle-free, and the quality is superb. I still have the original pair of boots, and I am very hard on shoes!

"I’ve purchased several items and if they haven’t fit,or they didn’t look good on me,I’ve returned them and JustFab has accepted the item(s) back, no problem."

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Rae.T from JustFab has responded
Posted Apr-25-2018

“Hello Lisa,

Thank you for sharing your awesome feedback. We're happy to hear that you're satisfied with our service and you're happy with your purchase. Hope you have a Fabulous day!

XoXo,
Rae”


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