"Yet another great experience. George called me a few minutes after my order to make sure that I knew what I was doing, since I was ordering a specialized product without one of its components. Great service!"
"Overall great experience. Order placed on Monday night, package came promptly Thursday afternoon. Living in Hawaii, this is a VERY quick shipping schedule (UPS 2 day air). George emailed me the morning after I placed my order and within the same day, sent me a tracking number as well. Great service, product (EPIA M9000) as described and fully functioning. Happy doing business with KRI. I hope others will have a similar experience."
"I placed my order for a Chenbro rackmount case and the next day George @ KRI called me to tell me that it was not in stock. I was disappointed, but I said that I would wait. Indeed, a few days later he called again to tell me that the case was now in stock. I verified the order details and the case was shipped exactly as he promised. I am very satisfied with the purchase. Price was good, shipping reasonable and the communication excellent."
"I wanted a hard-to-find motherboard, the epia-m (with low-power VIA chip), and KRI had it and a case for it at an excellent price. The service (I worked with Sonny) was outstanding; though I had called in the afternoon, the motherboard and case were shipped VERY promptly (how about the afternoon of the order?). When I got the well-packed shipment, I found that the motherboard had alreadly been well-installed in the case!Outstanding prices and service from a small vendor. Thank you Sonny and thank everyone at KRI!"
"These folks are top-shelf. They ship what they say and they ship it when they say they will, what more can an online vendor offer us?Nice doing business with you KRI!"
"The first time I ordered there was an address problem with my credit card. George from servercase.com worked with my card company to fix the problem, appologized for the delay and gave me 2 free case fans. It was not his problem, it was the credit cards screw up! My new case and PSU arrived promptly and was perfect.I just placed a large order online and 7 minutes later George called me. He had noticed I had 5 cases and only 4 PSUs and wanted to confirm that I had not missed one. He also told me that one of the cases I ordered was listed as out of stock, which I had noticed. George told me he had some just like it, except they had the USB ports in the front, same price. He then appologized for not being able to ship my order that day, but promised to have it out tomorrow. I still can not believe the 7 minutes."
"After checking this vendor out on this site, I decided to go with it for my first 1U server case purchase... boy was I glad I did. Hours after I placed my order, George Lai from KRI (servercase.com) called to verify that I was purchasing my own power supply (since the case didn't ship with one) and to check that my motherboard would fit. After I told him that I was using a Tyan 200T and would need to ship my server after it was build, he immediately recommended a case that was $35 cheaper(!) because he could ship it with a custom Tyan I/O in back and because it came in a sturdier box, better suited for re-use when shipping a fully built server. He amended the order after our phone call, and it shipped the same day and arrived promptly. When I had a minor problem assembling the computer, I sent an e-mail to George with my question, and he phoned within 40 minutes and answered my question correctly (turned out to be my ignorance and not any problem with their product). I would *highly* recommend purchasing from KRI; as others have stated here, they are extremely honest, knowledgeable and responsive."
"Great people they got working there. Good prices too. Will call is free."
"Ordered a 2U rackmount chassis from them. Best price I could find, very reasonable shipping charges, and they called me right up to verify my motherboard would fit in the new chassis (it's a short case). These guys are knowledgeable and courteous; highly recommended."
"One of the best online stores i have ever delt with. I ordered a black servercase: CK999B black 9bays server, it arrived 3 days later(Very prompt). In my order, I mentioned that the case was going to house a p4dc6+ and that I was going to be building a workstation. The next day, a representative calls and double checks with me and confirms that the case will have no problems holding an extended-atx board and helps me out with choosing a suitable 460 watt power supply. (Anybody building a dual xeon system will know how careful and specific one has to be when choosing components.)I must say, KRI has great, helpful and generous service and they are prompt. Excellent service. I highly recommend."
"Excellent company to work with. Found KRI on the web under www.servercase.com and did a test order initially, it arrived promptly in 3 days. It did not come with the 2U 3-PCI riser card as mentioned so I called the sales rep and one was immediately sent out and arrived 2-days later, more than satisfied.I then realized this riser card would not work since it expected 3 PCI slots on the MB and I only had one. KRI worked with me and sent out a smart riser card and again, 2-days later, it arrived.I then placed a much larger order for (14) 2U systems and (3) KVM switches. Not sure when they shipped it but it was either the day they got the PO from my company or within a couple of days. Either way, it arrived allot sooner than I expected and so far everything is great.I have another (17) 2U and 3U rackmounts coming in from different PO's over the next week or so and I think I will have the same excellent service as before.Another note: My initial big order of (14) 2U's I figured would cost me at least $20 per system via shipping. Instead they arranged it to be shipped on truck for $80. Granted, they are located in the LA California area and my company is in Silicon Valley so it's only 400 miles away. But... Shipping boxes of this size and weight like this via UPS would normally be at least $20 each so they ended up saving my company another $200 on top of their already low cost.Synopsis: Great company to work with. VERY attentive to the customer, if something is questionable they will call you. They respond to e-mails (may take 24 hours, that is fine with me) and return phone calls. The price is some of the BEST prices I have ever seen on excellent quality 1U/2U/3U/4U rackmounts and supporting equipment. HIGHLY RECOMMENDED!"
"I've placed three orders for a total of five 4U cases andthree power supplies. They have all been shipped promptly, well packaged, and arrived in good condition. I've been verysatisfied with KRI."
Learn more on how we collect reviews, what they mean, so you can trust the content you read online.
© 2018 ResellerRatings, Inc.