• ADDRESS
    23320
  •  
  • BUSINESS HOURS
    9AM-5PM M-F
    GENERAL PHONE
    757-547-8665
    FAX
    757-410-4837
  •  
  • SUPPORT EMAIL
    info@mastertoolrepair.com
    SUPPORT PHONE
    757-547-8665

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Online Ordering

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Review History & Profile See full Rating history

Product & services pricing 8.43/10
Chance of future purchase: 8.74/10
Shipping & packaging: 10.00/10
Customer service: 8.77/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2018-06-20

"tried to obtain a pressure regulator for my Craftsman air compressor. they directed me to you and you had the part I needed. I am very happy"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-21-2018

“We're so glad you found us and found what you were looking for! We appreciate your business and taking the time to post your comments. See you next time you need parts!”


5/5
2018-06-15

us general compressor parts

"I was helped with finding the right parts"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-18-2018

“We do what we can do help you find the parts for your unit so you order the correct parts the first time. Thank you for your order and positive comments!”


3/5
2018-06-13

"The website is a bit clumsy and the checkout process kept giving me errors."

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-14-2018

“We're certainly sorry you received errors when checking out. We give our website a thorough test, daily, to confirm the checkout process and all other functions are working properly. If there's a bug, we'll find it and fix it. Thank you for bearing with it and ordering with us!”


5/5
2018-06-13

quickly purchase

"excellent. The diagrams help me to find the right part"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-14-2018

“We want to make life easy on you. It should be quick and simple for you to find the parts you need, and the ordering process should be likewise. Thank you so much for ordering with MTR and for posting your feedback!”


5/5
2018-06-12

air fix

"Excellent serice with quick delivery"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-13-2018

“We try to sincerely go above and beyond, we hope we did in this case. Thank you for ordering with us and for posting your feedback!”


5/5
2018-06-11

Boat House Compress

"All has fine. 1st order was helped by calling. Just getting to the repair 4 weeks later and I have just one gasket, and needed another. My bad. ordering and finding the product has been easy. Now I just have to wait and have confidence this 2nd order will go well too."

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-12-2018

“We will do everything we can to get your order processed and shipped as quickly as possible, as we know many of our customers depend on these parts to get their equipment back up and running in order to make them money. Thank you for choosing us to do business with!”


5/5
2018-06-11

compressor help

"It was an easy site to use"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-12-2018

“We do our best. Thank you for ordering with MTR!”


5/5
2018-06-10

"found part quickly good job"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-11-2018

“Thank you! And we appreciate you ordering with us!”


5/5
2018-06-07

MTR the best under pressure

"fast delivery and all the parts I needed"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-08-2018

“We like puns! Thank you for the kind words and for ordering with us!”


5/5
2018-06-06

Easy website!

"Was easy to find part I needed. Price was okay, we will see how quickly I get it. Thank you! "

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-07-2018

“If we have it in stock it ships within one day, if we don't then we try to drop-ship orders from the manufacturer directly to you. We'll do what we can to process your order ASAP. Thank you for your order and for your comments!”


5/5
2018-06-06

thanks

"you had the part I needed when I was told by the box store that I'd have to purchase a new compressor. Thank you for saving me a lot of money!"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-07-2018

“That's why we do what we do. It's worth it to repair equipment! We know we live in an increasingly throw-away world these days so it's nice when you can still find replacement parts to get your equipment back up and running. It just feels more satisfying, right? We're so glad to help. Thank you for your order and for posting your feedback!”


3/5
2018-06-05

tough to order

"could not complete order. kept asking for password to continue and i never had one so they sent a new one to my email twice but never received it.. had to call and get help to complete order . most people would have given up i think. "

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-06-2018

“We're very sorry to hear about the trouble you had setting up your account and ordering on our website. Many times this can be due to a connection problem. Also, make sure your webs browser is updated to the most recent version. However, it could have been a bug on our end, certainly. We test the sites every day to confirm there are no order issues. Thank you for calling in to order and we appreciate the feedback!”


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wypn
wypn

Verified

5/5
2018-06-04

Fix it right!

"Very easy to replace broken parts for my air compressor. pretty easy to order. Thanks."

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-05-2018

“You sir, are welcome! We're glad to hear we met your expectations. Thank you for taking the time to post your feedback!”


5/5
2018-06-02

new parts for old air comp

"found all the stuff I needed at a real good price"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-04-2018

“We do our best to offer parts for the older (but great) units out there and if the OEM parts are obsolete, which is increasingly the case, we try to find third party parts that will fit. Thank you for shopping with us!”


5/5
2018-06-02

BOOYAH BOOYAH BOOYAH

"Needed parts to repair a defective Porter Cable air compressor. I hope the part is in stock...seems that many need the same defective gasket... I guess china just keeps making crap and we just keep buying it. Such fun.... "

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Jun-04-2018

“Isn't it great? Unfortunately that is the reality of it. You can still buy American compressors but the price point is much higher. Thank you for your order and we will process your order as quickly as possible.”


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