• ADDRESS
    23320
  •  
  • BUSINESS HOURS
    9AM-5PM M-F
    GENERAL PHONE
    757-547-8665
    FAX
    757-410-4837
  •  
  • SUPPORT EMAIL
    info@mastertoolrepair.com
    SUPPORT PHONE
    757-547-8665

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.21/10
Chance of future purchase: 8.60/10
Shipping & packaging: 0.00/10
Customer service: 9.05/10
Return/Replacement policy: 0.00/10
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3/5
2018-09-17

"I took your site of Amazon. Felt that more comfortable finding what with I needed."

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-18-2018

“Thank you for the kind comments and for giving us your business! We are knowledgeable about the product we sell, unlike Amazon, so we appreciate that.”


5/5
2018-09-17

"Very satisfied with the ease of placing an order"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-18-2018

“We're glad you're satisfied! Thank you for choosing us to order from, and for posting your comments.”


5/5
2018-09-16

"I diagram on the website was helpful."

Helpful Cool
Master Tool Repair's Avatar
Master Tool Repair from Master Tool Repair has responded
Posted Sep-17-2018

“We do our best to offer as much information as possible for the parts we offer, and a simple, intuitive website to order them on. We hope we met your expectations. Thank you for your order!”


4/5
2018-09-15

1st Time Newbie

"Though prices seemed high, sight easy to navigate, search, use."

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-17-2018

“Some prices are higher than others, it just depends on the manufacturer and what their base cost is. Some parts are more expensive than you would think, but our cost is high to begin with from certain manufacturers. We try to be as competitive as possible and to pass the savings on to you. Thank you for your business and for your feedback!”


5/5
2018-09-15

Breathing Again

"Have always found what I needed!"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-17-2018

“We appreciate you so much, and especially for coming back to us! We are thankful for every customer, especially our return customers. It sounds like we're doing something right! ”


3/5
2018-09-15

DON'T KNOW YET, FIRST TIME ORDERING WITH YOU.

"OPEN AT THIS TIME., ONE THING IS SHIPPING CHARGE IS WAY OVER PRICE, THANKS MR ZAUCHA"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-17-2018

“I'm sorry for the shipping cost. Amazon has really influenced our idea of how much shipping should cost, right? We're a small business so we can't afford to offer free 2-day shipping. We don't make a profit on shipping cost(s), we only break even. That being said, we certainly appreciate your business and your feedback!”


5/5
2018-09-14

"this compressor been working hard for years, but when it needed repair sears is useless. thank you master tool repair, it is easy to find the compressor and the parts I need easily. and all the technical help "

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-17-2018

“We really do try our best to offer parts for older units, and include info about the parts to help you with your repair. Thank you for choosing us to order from, and for your great feedback!”


3/5
2018-09-14

wildwestwheels

"shipping cost is killer, there is no way this thing is a pound."

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-17-2018

“We can certainly look into this to confirm we're charging the correct shipping amount for this product. Fedex and USPS both have flat rates for a pound or under so even if the product itself weighs less than a pound, the shipping companies treat it as one pound. Thank you for your comments!”


5/5
2018-09-14

newbie

"I am a first time buyer so we'll see how it goes."

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-17-2018

“I'm sure it'll go great! Since Florence has all but left, we should be at full capacity and able to process and ship your order ASAP (barring any factory backorders, of that we'll inform you of). Thank you for ordering with MTR!”


5/5
2018-09-13

Wayne

"So far so good. I hope it will be received as promised, 1st time user."

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-14-2018

“Welcome! We think you'll have a great experience. Barring Hurricane Florence delaying your order, we'll do what we can to have your order processed and shipped ASAP. Thank you for your comments and for your business!”


5/5
2018-09-13

"I was able to find the product I needed. I hope it fits."

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-14-2018

“I hope it fits too! As long as you ordered the part by your make and model number, it should fit. If not, contact us ASAP and we'll make it right. Thank you!”


5/5
2018-09-13

Compressor repair

"Very happy to find parts for my 1982 Campbell Hausfeld air compressor"

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-13-2018

“We're happy as well! We try to offer parts for older and discontinued compressors, so you don't have to junk it if you need to replace a part. I'm glad we still had it for you!”


5/5
2018-09-13

Going away now got to get part first!!

"Going on 4th anniversary last minute remembered o shoot got get part for compressor. It was quirk and easy THANK YOU . got to go now seeya bye! "

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-13-2018

“CONGRATS! Have a great anniversary and thank you for ordering with us!”


5/5
2018-09-12

"I called to verify the shipping times and was greeted with excellent customer service."

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-13-2018

“We take a lot of pride in our customer representatives and the knowledge and service they provide. I'm glad you found them helpful!”


5/5
2018-09-12

Justwannahobby

"easy and user friendly, had no issues at all. "

Helpful Cool
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Master Tool Repair from Master Tool Repair has responded
Posted Sep-13-2018

“Good for you! We do our best to make this so. Thank you for your business!”


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