• ADDRESS
    48393
  •  
  • BUSINESS HOURS
    9 AM - 5 PM Eastern
    GENERAL PHONE
    248 960 7850
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    support@mrcool.us
    SUPPORT PHONE
    n/a

Payment options

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  • option not available Money Order
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  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
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  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
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Review History & Profile

Product & services pricing 9.87/10
Chance of future purchase: 9.44/10
Shipping & packaging: 9.86/10
Customer service: 9.85/10
Return/Replacement policy: 8.75/10
Click a star to Write a Review!
5/5
2018-09-22

Amazed!

"Russ and Wendy are incredible at what they do!"

Helpful Cool

5/5
2018-09-20

great customer service

"answered my questions and delivered on time"

Helpful Cool

5/5
2018-09-20

good company

"everything was as advertised"

Helpful Cool

1/5
2018-09-18

359301 Kohler Heat Exchanger Cooler

"Product mounting flange welded Incorrectly, start to leak and does not come with mounting o-ring seal. "

Helpful Cool

5/5
2018-09-17

The right part at the right time!

"Mr. Cool popped up on a Google search for a Crusader marine 350 heat exchanger. So I called, and the Service lady was educated, knowledgeable, FAST, and friendly. No...push this button or push that button or please wait...your call is important....my call went straight to a human. My check out was speedy and most importantly....the RIGHT heat exchanger (perfect match and simple install) arrived the day she said it would. And the price beat all others.
Thank you Mr Cool! And, I will shop again and highly recommend your company to all my yachting friends.
"

Helpful Cool

5/5
2018-09-15

Great Service!

"good quality, good price, and fast shipping, highly recommend."

Helpful Cool

5/5
2018-09-01

"A positive experience at a reasonable price. "

Helpful Cool

5/5
2018-08-30

Great service, communication and packaging

"Received the 2 heat exchanges on time and package very well."

Helpful Cool

4/5
2018-08-29

panmarine repair

"great service knowledgeable and fast"

Helpful Cool

5/5
2018-08-29

GREAT BUSINESS!!!

"The staff was very helpful with my needs, and explained everything over the phone. They acted concerned with my problem, as they should be, and got it fixed right away. I received my invoice from Wendy through email and my order arrived on time with no damages.
Will be returning to Mr. Cool for my boating needs again!
"

Helpful Cool

5/5
2018-08-28

Right Part, shipped fast overseas

"No issues with my experience. The part arrived, was correct, and shipped quickly."

Helpful Cool

5/5
2018-08-27

Mercruiser oil cooler

"Website was easy to navigate, part was found, ordered and on my porch in two days. Better than Amazon."

Helpful Cool

5/5
2018-08-21

Cupra nickel transmission coolers

"Speedy delivery great product at a good price!"

Helpful Cool

5/5
2018-08-21

GREAT

"DELIVERED ON TIME, AND EXACT PART"

Helpful Cool

5/5
2018-08-20

Super easy to work with and a fraction of the cost of OEM

"Had to replace the heat exchangers on my 2006 Sea Ray Sundancer with Mercruiser 8.1L motors. The OEM replacements were shockingly expensive so I started to look at aftermarket. Found Mr. Cool and searched the reviews so I thought I'd give them a shot. As soon as I placed my order, got a call from them just to confirm some things and make sure we had the right parts for my application. I started picking Mr. Cool's brain on what else I might want to consider replacing while I was at it and he suggested the oil and transmission coolers. Went ahead an purchased them. I screwed up part of the order and got the wrong part, they were awesome about swapping them out.

Installed the exchangers this past weekend and they fit no problem. Boat is running cool and no issues. Obviously won't know the full quality until a couple of years out. Based on the other reviews and the comments by my mechanic, I'm not worried at all. For 1/2 the price, how can you go wrong. Would recommend and will probably use them again in the future for heat exchanger replacements. Thanks Mr. Cool.
"

Helpful Cool

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