What no ZERO?
"I ordered ammunition from this company in February 2018. In April, I was notified my ammo was being shipped via UPS. They sent me a copy of the order clearly saying UPS cost $18.08. They sent me a tracking number which turned out to be a US Post Office first class tracking label. When the "ammunition" arrived, it was somehow hidden in a plain business envelope. Say what? I told the postman it was supposed to be three boxes of ammo and he said ammo is NOT delivered by the Postal Service. I got on the phone, email, anything I could to MUNIRE and as others have stated, got no response from anyone. I contacted my credit card company "Synchrony" (another rip off by the way) and they conducted an investigation. In early July, synchrony sent me a letter from a man named Mark Sutter saying the package was delivered and that was that. I then sent both entities a copy of the original bill showing UPS charge, a picture of the empty envelope with a USPS first class $4.25 tracking label, and a postmaster citing that ammo could NOT be sent through the Postal Service. That was 10 days ago and as of 7/18/2018, I have not heard a word from either entity despite Synchrony fraud service saying they return all calls within 48 hrs. I have also made four calls. This is a calamity of epic proportions. This company is LESS THAN ONE"
DO NOT ORDER ANYTHING FROM THIS RIPOFF OUTFIT
"placed order on the 15threceived email saying my order was cancelled the 22ndreceived email saying my order was shipping the next day via USPS which is illegal to ship ammunition thruwaited 3 weeks, no refund, no ammocalled bank and disputed charges on 11th, got refund the 12th.some people got Alzheimers packets as their order instead of a case of 22 ammo"
I'd give it zero stars if i could
"Ordered from MunireUSA, they took payment, no update for days. Then an email claiming the ammo was water damaged from Hurricane Harvey and that I would be refunded. They sent the same email to like 300 other people. Then it showed order shipped via USPS from Ohio--come to find out they shipped me an Alzheimers pamplet so they could steal my money and fight a chargeback with the bank--as they still had not refunded my CC after a week and a half. Same happened with the other 300 or so on the email that they accidentally CCed all of us on--so we were all aware of how many people they had just scammed. Total scammers and liars. Horrible experience. Avoid at all cost."
"Quite the scam they have, sending a useless charity flyer instead of the ammo I ordered and confirmed, Post marked from an Ohio address, not their actual Texas address, to create a tracking paper trail for the credit card company. That's mail fraud and credit card fraud rolled up into one. Just an FYI, Sutter Ammo over in Conroe, TX is the same scammer/fraud behind munireusa[dot]com. See BBB & countless online ratings describing how he charges, cancels, doesn’t refund then mails an Alzheimer’s flyer to show CC company proof of shipping. Bad guy!"
"These clowns charge credit cards before shipping, cancel the order, then don't refund. They were stupid enough to send out a mass cancellation notice to all of their customers in a singe email! Had to file a fraud claim with my bank. Avoid this company. "
Company is a scam, Will not issue refund.
"Company is selling items that show in stock. After a few weeks of trying to get in contact with them they send out a blanket statement to everyone that order in a single email stating that hurricane Harvey damaged there stock, its 06/24/2018, they should have found that damaged stock along time ago.I am also not a fan that they sent out a blanket email to everyone effected now 1000 people have my email address.They keep telling me they will issue a refund but they still haven't I have turned them into Visa for card protection.I would advise to stay away from this company unless you like giving money away."
"They never respond to anything. Phone # doesn't work. They cancelled my order and as of yet did not credit my account!"
"WARNING! STAY AWAY FROM THIS COMPANY !!!THEY DOING FRAUD! I ORDERED AND PAID FOR 22 PACKS OF AMMO - BUT RECEIVED ONLY 1 (ONE) FOR THIS MONEY $362.00 !NO HELP, NO RESPOND , NO INVESTIGATION WAS MADE FROM MUNIREUSA/AMMOLIST.COM HOUSTON TX!MY CREDIT CARD INVESTIGATED THIS FRAUD DURING SEVEN MONTH AND REFUND $$ ! KEEP YOUR $$ SAFE!"
2 months of waiting for nothing
"I made an order two months ago. After MULTIPLE attempts to email, submit service tickets on their website and multiple phone calls, I've had ZERO response from them. They don't answer any form of communication. They were extremely fast to process payment. After that, everything came to a halt. Now I have to contact my bank and the BBB as well as spend as much time submitting reviews as possible to make sure no one else gets taken for a ride like I did. "
"Ordered 1 box of firefly 9mm tracer ammo on March 31 never received tracking information and 2 weeks later still hasn't shown up. Tried to email them many times and called over 100 times with no response. Left many messages with no call back for days. Inventory showed 2 boxes at time of purchase and still shows 2 so clearly never shipped it. Stay away!"
"No customer reply to texts or calls or e-mails. The website is down and now I am going through VISA to try and get my money back. "
"Due to a shipper issue, I never got my shippment. Munire USA's customer service responded only sporadically and only after several days' delay, saying they would either re-ship or refund my order after they got an answer to their claim with the shipper. The shipping company denied their claim, so they went back on their word. I've tried to contact them three times in the several weeks since then but have gotten no response. I'm waiting on a BBB complaint to be resolved as we speak."
"Unbelievably poor customer service. Does NOT listen to it's customers. A real sleazy and sneaky company! Shipped items to wrong location and refused to correct the mistake. DO NOT ORDER FROM THIS COMPANY!!!!"
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