"Placed my order online after speaking with a representative. Liked the fact that when the phone lines are busy you can choose a callback, which worked great. No need to hang on the line."
"The parts don’t have enough picture."
"Found the parts I needed at a reasonable price."
it wouldn't process the order I had to tried 8 times
"it wouldn't process the order I had to tried 8 times "
"Very easy to order parts online. "
What Part Needed
"You can't tell which parts you need for your model #. There are more than one choice for many parts i.e, ice maker, evaporatorative cover etc. I want the one that goes with my model and serial number. Which one is it."
"check out process was very difficult"
"Hard to find the right part number for the screw I need"
One connect mini aucks
"Samsung screwed up the firmware so I have to spend more just to replace what they designed poorly. At least I didn’t buy a fire phone"
Website has terrible glitches
"The website had glitches making it so I had to refresh multiple times. "
"Once I got to the parts site, it was easy to find the right part."
Easy to Use!
"Once I found the site, it was very easy to use and quick."
"I was so glad to get the referral to the site for ordering my part instead of having to wait on line."
"Super easy to find the part! It took me longer to find the model number than the part. "
Easy peasy, lemmon squeezy
"I put in the model number and BAM - there it was. A picture of the piece I needed. I clicked on that baby quicker than a puppy picks up a dropped drumstick. 30 seconds and I was out-a-there, parts ordered and DONE."
set to fail
"why is it so hard to find the part numbers for the parts need for such a simple fix? I have to go to a third party site to find the right part numbers (ie the hardware diagrams and photos) to make sure I order the right parts..."
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