• ADDRESS
    10901
  •  
  • BUSINESS HOURS
    10:00am - 5:00pm Mon-Fri
    GENERAL PHONE
    845-369-1777
    FAX
    845-369-0888
  •  
  • SUPPORT EMAIL
    info@spycameras.com
    SUPPORT PHONE
    845-369-1777

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Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 5.00/10
Shipping & packaging: 7.50/10
Customer service: 7.50/10
Return/Replacement policy: 7.50/10
Click a star to Write a Review!
5/5
2012-03-28

"Easy to work with. Very quick response and delivery."

Helpful Cool

4/5
2012-03-26

"The order shipped on time. They have a wide selection of products; better than most of their competitors. Good store, I have no complaints."

Helpful Cool

5/5
2012-03-21

"I purchased a WF-600V External HD Case (V) Covert Wi-Fi Digital Wireless Web Camera with recording & remote access. Shipping was fast arrived in two days. Set up was pretty simple, took about 30 minutes to install. There are a couple of html documents on the cd with some step by step instructions on setting up the camera and router. If your router allows it I do suggest you set a reserved IP for the camera. When I first set it up I let the router dynamically set the IP and if the router re-boots (power failure) I would not always get the same internal IP. Not really a big deal but if you have it bookmarked in IE and 192.168.1.4 becomes 192.168.1.6 you have to redo the bookmark. The range on the WIFI is a lot better then I thought it would be, I have my office in the basement and with the camera in the babies room on the 2nd floor of the house there is no problem connecting. Would definitely recommend this product. "

Helpful Cool

5/5
2012-03-07

"I ordered an outdoor wifi camera which I had no idea how to set up as I don't speak computer all that great and so I called for help and they walked me through everything. They were great with helping me! I didnt have any problems with the camera after setup. Camera works great!!"

Helpful Cool

5/5
2012-02-13

"SCS is awesome! very clean and nice website. Tony the rep whom helped me on the phone was great, knowledgeable, and understanding of my needs. He answered all my many questions. I would recomend SCS to everyone in need of their products."

Helpful Cool

5/5
2012-02-09

"Anthony was extremely flexible and patient with my endless barrage of stupid questions. He answered them all and it was obvious he was trying to think on my behalf, offering tips and heads-ups the whole process. Made my insecurities go away by the time I pulled the trigger, and in all sincerity, the end result from my purchase has exceeded all expectations. Thank you so much SCS!

Oh, and packaging was perfect and discreet!

I also appreciate they don't sell garbage, inferior products. Trust me, you get what you pay for! I gave them a 3/5 on pricing only because to me, in the grand scheme of things, they're moderately-priced, but again that's because they're not selling crap.
"

Helpful Cool

5/5
2012-01-30

"On the SCS website I was able to do it all. I admit, I was a little skeptical about purchasing this kind of equipment online but I felt better after being able to research the air purifier hidden cam, complete with sample video and all specs. I was easily able to place my order online and was rewarded with standard ground UPS at no additional cost. Much to my surprise, the item shipped the next day and I had it on my front steps in less than 3 days.

After testing the product, I couldn't be happier. The workmanship is top-notch and the camera delivers everything promised. I did test the unit at night and could see a very faint red light glow through the housing of the purifier, but that was easy enough to fix by opening it and putting a small square of electrical tape over the light. If I need more equipment, I most certainly will use them again.
"

Helpful Cool

5/5
2012-01-22

"Their customer service is great. I received a camera pen for christmas and the sound was terrible. Must have been a defect. I called "Anthony" who was very helpful. We were able to return the defected one and upgrade to a better pen. So far, no problems. I've only used it once, but it's already far superior than my other one. "

Helpful Cool

5/5
2012-01-21

"Greetings:

The following is my quick report on a Black Box 6 w/LCD, and Snake Camera upgrade.

The purchase date (9/3/2011) and my delayed reply (1/21/2012) allowed me sufficient time to experience the behavior of this device over time.

My initial impression was that the small DVR presents itself very well - is definitely a nice item and exhibits quality. The rubberized-like casing (exterior) is reminiscent of my earlier Thinkpad and current Alienware laptops – both “top drawer” items.

Like many electronic devices, the unit has a quirk and requires an occasional reset or boot. I do this simply by unplugging it (cold); and after ~ a few seconds, restart. This condition is manifested by the inability to exit “motion detection” and the DVR is stuck on continuous record – indicated by “REC.”

The recorded video when shown (in a much larger format) on the computer screen - is considerably grainier, as expected; although details (like faces) are still easily discernible and definition is quite good – even with minimal lighting.

My final, bottom-line assessment?: I would buy another (and may).

I've only had limited experience with CS/Support, and it was positive – including the exchange and upgrade of cameras. If assistance is needed, a call is answered promptly sans circuitous voicemail.

Vty,
MCA

p.s. PayPal ID:
Name: M C ANNETT or ANNETT, M C
Account ID: cliffannett@yahoo.com
"

Helpful Cool

5/5
2012-01-17

"Great products. We have two of the pinhole cams and the clarity is fantastic. We had an area in the building that we needed to monitor and ended up catching two people who were stealing.
Thanks!
"

Helpful Cool

5/5
2012-01-16

"Very pleased, camera worked better than expected, GREAT pictures. Accomplished what we set out to do"

Helpful Cool

3/5
2011-12-27

"I purchased a covert camera with an invisible IR light. The video is of good quality but the fabrication needs improvement. The DVR (inside the fake hard drive case) is not firmly affixed. When it slides down (like when you insert a memory card) it makes using the buttons difficult to access.

The invisible IR is really invisible. Keep you target within 15-20 feet in total darkness.

Overall, I'm satisfied with the product but for the price there should have been more attention to detail. I'd be reluctant to deploy this to people not well versed in its quirks.

The company provided fast service.
"

Helpful Cool

5/5
2011-12-27

"Wow, loud and clear pictures!!! Even video, and the motion detection, I bought pen camera spy. It is great to have but frustrated to have it set on motion detection. Otherwise it works great! Didn't know that charger would malfunction the pen but it still working fine.......Thanks!"

Helpful Cool

5/5
2011-12-24

"Purchasing the product was painless. I received receipt of purchase and shipping confirmation the same day I placed my order. I ordered the classic spy pen. It arrived exactly as advertised with instructions for use. The product itself feels very solid and the build quality overall is fantastic. I am very pleased with the purchase and definitely have plans for another purchase in the near future."

Helpful Cool

5/5
2011-12-12

"I ordered the Cam-ball and it was delivered with proper paperwork and instructional CD. The cam-ball was delivered on schedule per email notification. It works great and has taken some amazing video and the quality is outstanding. Great service. Tom"

Helpful Cool

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