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Stores > Swappa
  • Swappa

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.21/10 9.21/10
    Chance of future purchase: Rating 9.39/10 9.39/10
    Shipping & packaging: Rating 9.23/10 9.23/10
    Customer service: Rating 9.12/10 9.12/10
    Return/Replacement policy: Rating 8.37/10 8.37/10
Voice your opinion! Review Swappa by clicking a star below.
Rating 10/10
5/5
2018-01-15

Simply Amazing!

"Buying used electronics online can be a scary experience. Swappa has the best and most legit policies, which then requires buyers of all ranges to be on point with their transactions. This creates an exceptional experience for not only the customer, but the business or individual seller as well. Looking to buy again from Swappa soon! "



Rating 10/10
5/5
2018-01-13

I love Swappa!

"After I purchased a Samsung Galaxy S7 phone, I discovered just how uninformed I was about all of the particulars to be taken into consideration when buying a phone that will be used in two countries. Justin (the seller) was so responsive to my questions and what I learned clarified that this particular phone was not the best option for me. Justin cheerfully and promptly issued a refund, even returning the $10 fee, which I would gladly have paid! Justin and the whole Swappa team have been absolutely awesome! I will definitely be using Swappa in the future! "


Rating 10/10
5/5
2018-01-13

Used Samsung S8+

"Easy transaction, no problems, item as described. Thanks!"


Rating 10/10
5/5
2018-01-13

So glad I found this website

"So glad I found this website. It saved me time and money for a quality product and great service. Easy to pay, I recommend checking it out. Thank you. I will definitely be using it again. "


Rating 10/10
5/5
2018-01-09

Peace of mind

"Buying a used device is an experience fraught with opportunity for misunderstanding and even outright dishonesty. Buying through Swappa gives me some assurance that my purchased item accurately matches the seller's description. Prices are realistic too."


Rating 10/10
5/5
2018-01-06

Love Swappa. Great deals on phones, safe marketplace.

"I've sold 2 phones and bought 3 phones on Swappa and I've always been very satisfied with the transactions. The Swappa team does a great job of protecting buyers and sellers, which facilitates easy trading of quality used equipment. Highly recommended."


Rating 10/10
5/5
2018-01-04

2nd time buying and now selling -- what a great site, great experience

"Swappa makes it easy to shop for the phone or electronics that you're looking to buy without the high dollar new price, but still in great shape. The last 2 phones I have used I bought on Swappa and both times I got exactly what was advertised for a good bit less than the new price. It is great knowing that the listings have been qualified by a Swappa employee and that the device can be trusted to be ready to be activated and in the condition as specified.

The interface makes it easy to understand the current market both for buying and selling. They are up front about the fees and the categories (Fair, Good, Mint) and which accessories are included (or not). I would highly recommend Swappa for upgrading to a new phone without having to pay an arm and a leg.
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Rating 10/10
5/5
2018-01-01

Smooth and painless.

"This is my second & by far highest paying purchase on Swappa & everything went well buying my Galaxy S8. It took about a 2 - 3 weeks to find a good deal that I was kosher with..(spending 500 bucks isn't an impulse decision I was about to make) I did recieve emails about updates of new device postings of which I was subscribed to & grabbed the first one that was satisfactory to my needs...
The transaction was "smooth & painless" + everything was described as was in the description. I'm happy with my purchase and overall experience with swappa.
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Rating 10/10
5/5
2017-12-29

Never pay full price again

"Was looking to get a refurbished phone. Settled on swappa due to the high standard of phones on the site. That site is super clean and organized. My transaction was painless and I am extremely happy! "


Rating 10/10
5/5
2017-12-27

The only safe place to buy and resell your used phones

"I would use Swappa before any other to buy or resell a phone or other electronics. Plenty of photos of what ypu are actually buying and feedback on buyers amd sellers. Swappa is very specific on what they allow as well as the condition of the products. ImeI numbers are checked prior to listing and if there are any issues Swappa stand behind the transaction. I've purchased four phones here amd gave sold one and the experiences were fantastic. This is the first place I would go to make a phone purchase. Also all if my phones I purchased were rated good but when they arrived the phones were perfect. They all looked brand new. The shipping is fast and the process us so simple. Customer service has always been a big help if I had a question, especially with my first transaction since I was unfamiliar with every aspect of buying on Swappa. It's somewhat difficult to communicate directly with the buyer since it's through posted messages on the site where the specific product is posted. Ypu have to wait until the other party sees the message since it is not direct but even with the delayed communication this is a more secure amd safe way to purchase. Not to mention I saved quite a bit of money. Much more reasonable than Amazon or even though the buy sell groups on social media sites. With both those avenues to utilize when buying a used phone ypu really don't know exactly what you are buying, if the phone has a clear ImeI number etc. If you buy a bad phone through other avenues you are jyst out of luck. I couldn't be happier with this experience. Thanks SWAPPA!"


Rating 10/10
5/5
2017-12-22

Best Site To Buy A Cell Phone

"I have purchased 3 phones, 2 without issues and 1 I had to return but did get my money back as promised. I will continue to use and recommend swappa to all my friends!"


Rating 10/10
5/5
2017-12-18

So good that after I bought one phone, a week later bought another!

"No more 960 dollar phones for me! I’ve bought two phones in mint condition that are absolutely perfect and look brand spanking new. And received both phones very quickly! I’ve seen people selling phones all over the internet but who knows what you’ll get and if it works, that’s why I love swappa because I know they verify that they have the phone and it works and then using PayPal as a double safeguard made my choice easy. I got a galaxy 8+ one week and it went through so fast and I was so happy with the phone and service that ordered my husband a new phone the following week! I’ll be back!"


Rating 10/10
5/5
2017-12-14

Swappa Staff is always great

"Swappa staff is always courteous, friendly, and willing to help with whatever concerns I have had. I feel like I am protected while buying used electronics on this site, and that makes me feel more confident in my purchases. Thank you!!"


Rating 10/10
5/5
2017-12-12

Very pleased

"Phone was as described , better even . Very pleased , easy transaction ."


Rating 10/10
5/5
2017-12-12

My first experience

"This was my first experience with swappa and the staff seems to be quick and the seller was quick with responses also the seller was a perfect person to have a first experience with quick shipping and device was exactly as discribed..."


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