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Payment options

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  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
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  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile

Product & services pricing 9.34/10
Chance of future purchase: 9.67/10
Shipping & packaging: 9.67/10
Customer service: 9.73/10
Return/Replacement policy: 9.50/10
Click a star to Write a Review!
5/5
2018-08-20

Sweetwater

"Sweetwater is a breath of fresh air.
In this world of communication that only involves Thumbs and Zero Eye-Contact, Sweetwater sets a standard for initial sales, and follow-up to ensure that all parties involved have had a satisfactory experience.
They have made every effort to answer any questions I had with respect and effort. Something that can never be translated through emails alone.

One on One Communication is the only way to go, and Sweetwater is my First Choice.
"

Helpful Cool

5/5
2018-08-20

THE HYPE IS REAL!

"The user experience buying with Sweetwater is 2nd to none. I love the ability to research a product on my own. If I have questions, I have my go to guy Mark Thompson. And when I'm ready to buy iuts as easy as click, click, click and I'm back in the studio doing what I like to do best. The equipment arrives on my doorstep in a few days...with free shipping. I wish these guys also sold consumer goods because I would say goodbye to Amazon! Thanks Sweetwater!!!!!!"

Helpful Cool

5/5
2018-08-20

Top notch operation

"I play music for the fun in it, not for a living. Consequently, I don’t buy big ticket items or order things in large quantities like a professional might. Yet, in the couple years of dealing with Sweetwater they’ve always made me feel like a “top account” with their close support and follow through on everything I’ve ever purchased. Good people with a great business sense and exceptional customer service. "

Helpful Cool

5/5
2018-08-19

Guitar Purchase

"First time buyer from Sweetwater Music. Sales Staff Ryan and Nathan were "Outstanding". I definitely recommend buying from Sweetwater. They did better than price match my purchase with other company's. My guitar arrived fast and in perfect condition. Thanks Sweetwater ! "

Helpful Cool

5/5
2018-08-19

Sweetwater is Sweet!

"Rock River Media LLC has been using Sweetwater for Audio equipment for 10 years!
My Sales Rep, Paul Allen, always provides great pricing, friendly service and quick shipping!!
"

Helpful Cool

5/5
2018-08-19

Always best price and friendlinest staff

"After dealing with Sweetwater for several years I’ve learned to come here first and Tom will help me find what I need and refine my search the most efficient way to fill those needs."

Helpful Cool

5/5
2018-08-18

Next day free delivery..

"Overnighter an amp an accessories free, all working great and a joy to work with Sweetwater. It's definitely a music family. "

Helpful Cool

5/5
2018-08-16

So Satisfied

"Sweetwater customer service and their tech support staff could not have been more supportive and helpful in ensuring i was satisfied with my purchase.  I really can't thank them enough for their patience and making my acoustic guitar purchase experience easy and fast, and "fast" is big, and although i had lots of questions, every rep i spoke with made me feel confident in their ability to take care of the issues I expressed.  Sweetwater really stands behind their mission statement of making sure their customers are satisfied, and I cannot thank their reps enough for that. Great company thanks, I'll certainly be coming back.
"

Helpful Cool

5/5
2018-08-13

Fantastic as Always!!

"I always enjoy buying from Sweetwater, their very knowledgeable staff is always willing to help. I enjoy talking with Paul when he calls looking for updates on my purchases. Sweetwater is the standard to buy all my musical gear for me from now on. Thanks Guys!"

Helpful Cool

5/5
2018-08-12

Sweetwater - Best There Is

"I've been buying from Sweetwater for 20 years now. Doesn't matter if your order is big or small, Sweetwater goes the extra mile. "

Helpful Cool

5/5
2018-08-11

excellent

"just good ole experience all around, the way everything should go."

Helpful Cool

5/5
2018-08-10

Great Company! Great Personel

"Super service & fast shipping"

Helpful Cool

5/5
2018-08-09

Sweetwater - Continually Delivering a Five Star Experience

"Although I always support worthy local Indie Music Stores, there is no other resource like Sweetwater for so many of my purchases of specific types of instruments, musical performance and recording gear. Their insights before, during, and after the sale are World Class. They also offer outstanding interest-free payment terms, unparalleled Tech Support and extended warranties that usually exceed what manufacturers routinely provide. Cannot say enough about the years of high quality sales and service this company has routinely and consistently demonstrated. You will never go wrong in always considering Sweetwater as a great place to buy musical items."

Helpful Cool

5/5
2018-08-08

Outstanding service

"When I ordered, they immediately called me to thank me for the order and make sure all was okay. Received the order and was surprised by the little gift of candy."

Helpful Cool

5/5
2018-08-08

ABSOLUTELY FLAWLESS

"Extremely satisfied. Good quality and such fast service. "

Helpful Cool

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