• ADDRESS
    02176
  •  
  • BUSINESS HOURS
    9 to 5:30 EST
    GENERAL PHONE
    781-665-1400
    FAX
    408-884-2273
  •  
  • SUPPORT EMAIL
    sales@fotronic.com
    SUPPORT PHONE
    800-517-8431

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • checkmark icon COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • option not available Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 8.50/10
Chance of future purchase: 8.86/10
Shipping & packaging: 8.64/10
Customer service: 7.50/10
Return/Replacement policy: 8.21/10
Click a star to Write a Review!
5/5
2018-05-07

Easy to purchase and order arrived on time

"Easy to purchase and order arrived on time"

Helpful Cool

3/5
2018-04-30

Defective Sensor

"The Testo 557 arrived with a defective vacuum sensor. I have to send the entire kit back for warranty exchange, not just the sensor. So now I am without everything, for a week while it is shipped back, and another week for a new one to arrive. So TWO weeks without the $466 test equipment. I'm not happy that they can not work with Testo direct to get a new vacuum sensor only, so I can use the rest of the gauge set. I should have bought locally."

Helpful Cool

4/5
2018-04-29

Excellent Store - Need Better Communications

"We use Reseller Ratings to find out if a new (to us) merchant is reliable. For that reason, we were prepared for communications delays from Test Equipment Depot. After they acknowledged our order, it was a full two weeks before they notified us that they needed to order the item. The items finally arrived (shipped from the Boston area) 24 days after we placed the order. We would have given them five stars if they would simply have provided an update every few days after we placed the order. We had well over $2,000 pending on our credit card with no information from the merchant for two weeks - very concerning. We understand that they will not have every item in stock and it might take some time for them to acquire and ship a product. That said, Test Equipment Depot has absolutely the best selection and the best product descriptions among similar companies. The products we ordered (water leak detection equipment) arrived in perfect condition. Highly recommended - with the caveats that they do not communicate well and the shipping time can be fairly long to the western U.S."

Helpful Cool

5/5
2018-04-10

Fluke 115

"My fluke 115 arrived in a timely manner. The DMM 's performance is excellent, and it read 5.001 volts against a dedicated 5 volt tester.

Bill
"

Helpful Cool

5/5
2018-04-06

Huge selection of test equipment

"Was amazed by all the options for test equipment there was. Needed a small insulation test set rated at 1000V and found a Megger unit that exceeded my expectations. The item was in stock, the price was great and the test set was delivered 2 days after i placed the order."

Helpful Cool

5/5
2018-03-31

Good product at a reasonable price

"Fast shipping have in stock what I need "

Helpful Cool

5/5
2018-03-27

Great Service

"Got what I needed w/fast shipping as promised! "

Helpful Cool

5/5
2018-03-14

Scope purchase

"Quick service, good quality and affordable equipment."

Helpful Cool

5/5
2018-03-13

Excellent Experience

"Low prices, quick shipping and quality."

Helpful Cool

1/5
2018-03-11

Wrong item

"The port sizes are 3/8, I thought I ordered 1/4""

Helpful Cool

5/5
2018-03-05

Thank you

"I’m happy with the quality of the drivers."

Helpful Cool

2/5
2018-02-26

Accuracy for price was not up to par

"I have a small jewelry scale bought on amazon for $40 that had the same numbers"

Helpful Cool

5/5
2018-02-21

Excellent service once again!

"Package was said to be shipped out from store in 5-10 days, it arrived in 2.5 days. Excellent service and great products. I’m very happy with my purchase of equipment. This is my third or fourth order from TruTech and I’ll be ordering from here again."

Helpful Cool

5/5
2018-02-05

Magnific experience

"Going trhu check out was easy and fast shipping that is free!"

Helpful Cool

5/5
2018-02-05

No problems no complaints

"as advertised, no problems, no complaints, will shop again "

Helpful Cool

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