Easy to purchase and order arrived on time
"Easy to purchase and order arrived on time"
"The Testo 557 arrived with a defective vacuum sensor. I have to send the entire kit back for warranty exchange, not just the sensor. So now I am without everything, for a week while it is shipped back, and another week for a new one to arrive. So TWO weeks without the $466 test equipment. I'm not happy that they can not work with Testo direct to get a new vacuum sensor only, so I can use the rest of the gauge set. I should have bought locally."
Excellent Store - Need Better Communications
"We use Reseller Ratings to find out if a new (to us) merchant is reliable. For that reason, we were prepared for communications delays from Test Equipment Depot. After they acknowledged our order, it was a full two weeks before they notified us that they needed to order the item. The items finally arrived (shipped from the Boston area) 24 days after we placed the order. We would have given them five stars if they would simply have provided an update every few days after we placed the order. We had well over $2,000 pending on our credit card with no information from the merchant for two weeks - very concerning. We understand that they will not have every item in stock and it might take some time for them to acquire and ship a product. That said, Test Equipment Depot has absolutely the best selection and the best product descriptions among similar companies. The products we ordered (water leak detection equipment) arrived in perfect condition. Highly recommended - with the caveats that they do not communicate well and the shipping time can be fairly long to the western U.S."
"My fluke 115 arrived in a timely manner. The DMM 's performance is excellent, and it read 5.001 volts against a dedicated 5 volt tester.Bill"
Huge selection of test equipment
"Was amazed by all the options for test equipment there was. Needed a small insulation test set rated at 1000V and found a Megger unit that exceeded my expectations. The item was in stock, the price was great and the test set was delivered 2 days after i placed the order."
Good product at a reasonable price
"Fast shipping have in stock what I need "
"Got what I needed w/fast shipping as promised! "
"Quick service, good quality and affordable equipment."
"Low prices, quick shipping and quality."
"The port sizes are 3/8, I thought I ordered 1/4""
"I’m happy with the quality of the drivers."
Accuracy for price was not up to par
"I have a small jewelry scale bought on amazon for $40 that had the same numbers"
Excellent service once again!
"Package was said to be shipped out from store in 5-10 days, it arrived in 2.5 days. Excellent service and great products. I’m very happy with my purchase of equipment. This is my third or fourth order from TruTech and I’ll be ordering from here again."
"Going trhu check out was easy and fast shipping that is free!"
No problems no complaints
"as advertised, no problems, no complaints, will shop again "
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