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"My experience with Veterans United was a very positive one. I attribute much of that to the representative that I dealt with. The mountains of paperwork and forms involved were typical and at times intimidating, but each receipt of a new batch of questions was accompanied by a phone call or e-mail from my representative explaining it and helping me through it. If I ever had a question I simply called him and if he wasn't available I received a prompt call back. He made the process much easier than I had anticipated. "
"My loan officer Steve was great. He kept me apprise of all important details and if there was a reason for delays. He and his team were wonderful. I would recommend my family and friends to use Veterans United"
"Excellent! Excellent! Excellent! I think I had the best loan officer ever! Todd helped me the entire way and ensured that I got everything I needed and every question answered! I am very happy that I choose this company and very happy I got the home I wanted! Thanks so much!! "
"As a first time home buyer, I had a lot of questions. Veterans United took good care of me and made the process of buying a home easy. I was surprised to find that some homeowners didnt want to work with a VA loan, but later found out it was because the VA appraisers take such good care of their vets. I am grateful for the honest thorough job they did working with the VA loan that saved me time, money, and got me into a wonderful move in ready, safe place to live expediently. I also appreciated how well they worked with my realtor to help me take the time I needed before I decided on what to buy to figure out what would work best for me. Thumbs up for the team at Veterans United and an especially big thank you to Ben Long and Ryan Kluttz. Great work!"
"Thanks for all your help and assistance every step of the way. Both Veterans United and your Loan Officer Katie Hayes were just wonderful to work with, and I'll indicate that on the form I received. I appreciated your responsiveness and reassurances during the process, and your Katie Hayes was on top of everything and very persistent in following through on details. It will probably be some time before I buy another property, but when I do, I will certainly ask for your help again. As a veteran leaving the United States Marine Corps, it is with great honor to know that there are people out there who appreciate our service. With great pleasure Jackie and I truly what to say to Veterans United and the Veterans United Family thanks from the heart. You guys were truly there when others turned us down. Again Thanks from Shaqwaun & Jackie Johnson "
"Because our loan officer was professional, resourceful and determined, we were successful in securing a home loan. Thank you."
"I just want to sand a special thank you to Jason Etters , Danielle Davis and the rest of their team for being so helpful. They were awesome! My wife and I love our new home."
"We were notified by our previous landlord that he wanted to sale the home we resided in for over 6 years. At that point we didnt know what we were going to do since we previously filed bankruptcy. I contacted several mortgage bankers and was awaiting a call back when I noticed an advertisement for Veterans United on the Internet and called. In my mind was the untrue myth of having outstanding credit to utilize a VA loan but to my amazement my loan officer Lee Sattler advised a 620 fico was only needed. From the initial conversation I felt assured we was going to find a new home using out VA loan. The staff guided us step by step through the process and provided us with a local outstanding real estate agent who knew the whole process. WOW I am very grateful for VETERANS UNITED they helped us move into our dream home"
"Buying a house can be a difficult and stressful process. I can't imagine any lender making the process easier for us as compared to our outstanding experience with Veterans United. The prequalification and preapproval approval was simple and the response was quick. Veterans United also connected us with an outstanding realtor. The Loan Tracker website kept me informed of the status of our application. It was a very pleasant surprise to find out we were cleared to close 10 days before our scheduled closing date. I could not have asked for a better experience than what we had with Veterans United."
"I am EXTREMELY SATISFIED with my experience with Veterans United! I did not qualify for a home loan when I started but VU set me up with the Lighthouse program that helped me get my credit score up and showed me how to organize my finances. Once I was qualified my Loan Officer worked with me to see how much I could afford and what was in my best interest! He also went over every step of the home buying process with me so I knew what to expect. VU then set me up with a excellent Realtor who is an expert on VA home loans. Once we found a house my Loan Officer asked me when I wanted to close and he got started right away with that goal date in mind. My Loan Officer kept in contact with me every step of the way and explained everything to me. He made this process very easy for me. We were able to close on time thanks to his hard work and open communication! I also got to thank the Loan Officer's Transaction Coordinator who was just as helpful! "
"The most thorough, professional mortgage company that I've ever worked with (3rd VA loan). I cannot say enough good things about my loan officer, his team, and the overall customer service from Veterans United. If you've served, you'll appreciate the level of competence and integrity this company provides."
"Excellent communication and guidance throughout the home-buying process. The Veterans United team was available each step of the way allowing me to close on the home I really wanted. Thank you!"
"I was referred to VUHL by someone and it was the absolute best idea anyone has ever brought me. Tim Overshier is the greatest. He is brilliant, Nicholas Staudenmyer is brilliant. I could not have been in better hands. I am extremly blessed to be apart of the VUHL family. It wasnt always easy but they reassured me to keep going forward. In my book, Tim and Nick are Rock Stars! Thanks so much for helping my dream of being an home owner come true."
"You all did a fine job. I learned a lot from each one I spoke with. I would like to thank each one involved in my purchase a big Thank you.There is one thing I think you all need to improve on. When looking over a credit report for the first time, if there is something that you think will affect a loan. It needs to be dealt with at the beginning instead of waiting till the last few weeks. In our case it was a child support issue, that had already been closed for over seven years! Just saying!But over all you all did a great job!"
"Very friendly and very helpful. Would do business with them in the future. Will recommend to everyone."