• ADDRESS
    27295
  •  
  • BUSINESS HOURS
    8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
    GENERAL PHONE
    800-381-0759
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    CustomerSupport@Vitacost.com
    SUPPORT PHONE
    800-381-0759

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • checkmark icon FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile

Product & services pricing 8.88/10
Chance of future purchase: 9.36/10
Shipping & packaging: 9.33/10
Customer service: 9.29/10
Return/Replacement policy: 9.35/10
Click a star to Write a Review!
5/5
2018-09-18

Livraison en Suisse

"Très satisfaite après des années de commandes expédiée sans erreur et dans des délais ne dépassant jamais10 jours."

Helpful Cool

5/5
2018-09-18

After placing my order, I was notified immediately when my item would be shipped and notified when I would receive it.

"Great with extra fast shipping."

Helpful Cool

5/5
2018-09-17

First time purchaser

"My product arrived quickly and accurately - will order again. Prices are competitive with other sources - appreciate another place to locate needed items. "

Helpful Cool

5/5
2018-09-17

"Wonderful high quality products and excellent service."

Helpful Cool

5/5
2018-09-17

Selection Good

"The shipment arrived as ordered, and per agreed order placement cost . Packed meticulously with no breakage of glass containers. Love the free shipment feature! "

Helpful Cool

5/5
2018-09-17

Best Vitamin Deals

"Cost is very important to us retirees!"

Helpful Cool

5/5
2018-09-17

Shipping time

"Shipping period and costs were reasonable ."

Helpful Cool

5/5
2018-09-17

Great product. Great price

"I come back here every time."

Helpful Cool

5/5
2018-09-17

Easy and Quick

"It was easy to place my order on the internet. It is nice that if I make a mistake, I can call customer servive for help. Delivery is quick and easy too."

Helpful Cool

5/5
2018-09-17

Best place for supplements.

"I have been shopping with Vitacost for years and they have never let me down on the cost or quality of the items. Orders arrive quickly too. And the number of items available there is very good. Their website works very well also."

Helpful Cool

5/5
2018-09-17

Excellent products and service

"I love ordering from Vitacost. They have products I can't find elsewhere and the customer service is first rate."

Helpful Cool

5/5
2018-09-17

Great value

"good quality at a great price and also super good delivery time"

Helpful Cool

2/5
2018-09-17

The shipment cost very high

"Why the shipment cost very high ,it good to seem like iHerb , also packing not well "

Helpful Cool
VitacostCS's Avatar
VitacostCS from Vitacost has responded
Posted Sep-19-2018

“Your feedback is so valuable to us! Not only because we love hearing from you, but it also helps us grow as an organization. I am so sorry for how you received your recent order. I would be more than happy to forward this information to our Packing for a review to insure they do a better job in packing. As for the shipping cost we work hard to get the best shipping rates from our couriers so we can pass the savings on to you. Shipping costs for international packages are based on the weight and size of your order. Thank you for your support and providing us with your feedback. Thank you for being a Vitacost Customer! Hope you have a Great and Wonderful Day!”


5/5
2018-09-17

Amazing Company

"Quick shipping , good price"

Helpful Cool

5/5
2018-09-17

BEST BANG FOR YOUR BUCK

"I love Vitacost! I've shopped with them for years, and they always have outstanding values. I would recommend this site to anyone searching for good reputable vitamins, minerals, and quality products to enhance the health of you and your family!"

Helpful Cool

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