Health
68,688 reviews
9.55 / 10
  • ADDRESS
    27295
  •  
  • BUSINESS HOURS
    8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
    GENERAL PHONE
    800-381-0759
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    CustomerSupport@Vitacost.com
    SUPPORT PHONE
    800-381-0759

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • checkmark icon FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 8.93/10
Chance of future purchase: 9.35/10
Shipping & packaging: 9.38/10
Customer service: 9.23/10
Return/Replacement policy: 9.38/10
Click a star to Write a Review!
2/5
2018-04-18

ninguna preocupacion si el comprador ,yo en este caso, recibe el producto que les compre .

"Ninguna preocupacion de parte de ustedes como empresa de dar una buena antencion al cliente por lo menos hasta ahora esa a sido mi experiencia si el comprador ,yo en este caso, recibe el producto que les compre."

Helpful Cool
VitacostCS's Avatar
VitacostCS from Vitacost has responded
Posted Apr-19-2018

“Your feedback is so valuable to us! Not only because we love hearing from you, but it also helps us grow as an organization. I am so sorry to hear your order has not arrived as of yet. Please note that international orders can take up to 60 days to arrive due to customs processing. Please contact us if you still have not received your order after May 19, 2018. You can contact us at customersupport@vitacost.com as we are more than happy to assist you further and making your experience better. We truly appreciate your support and feedback. Thank you for being a Vitacost Customer. Hope you have a Great and Wonderful Day!


5/5
2018-04-18

My favorite place to shop online

"I like the fact that I do not have to wait a week or more for the vitamins to arrive."

Helpful Cool

5/5
2018-04-18

Just great

"Fast shipping, great wrapping of items that could leak and great prices!"

Helpful Cool

5/5
2018-04-18

Great discount and fast delivery

"However, you must improve is the SIZE OF THE LETTERS IN THE VITAMIN BOTTLES. (They are not proportional to the size of the bottle and it is hard to recognize unless you get very close.)
Also, in the bottle caps, switch to the type of foil that does not stay in the border edges. They could easily come off an being ingested inadvertently.
Last, PEPPER and CINAMON often causes allergy to some of us. I would appreciate if you discontinue to add these to some of your vitamins.
"

Helpful Cool

5/5
2018-04-18

Vitacost is Great

"Vitacost is a great place to shop"

Helpful Cool

5/5
2018-04-18

Vitacost is Fantastic!

"I have ordered from other places, gotten lower prices, but I favor Vitacost because things come to me well packed and in good condition. Thank you, Vitacost!"

Helpful Cool

5/5
2018-04-18

Price and delivery

"I'm satisfied the cheapest price than others and fast delivery. I love Vitacost!! "

Helpful Cool

5/5
2018-04-18

awesome products, fast shipping!!

"very satisfied with all products, shipping & delivery time!"

Helpful Cool

5/5
2018-04-18

Best service ever!

"Love doing business with Vitacost. Very easy to shop on line. Prices are much more reasonable and my order is always shipped promptly to my front door. Thank you so much Vitacost. Loyal Customer "

Helpful Cool

5/5
2018-04-18

Great site to get top products

"Orders arrive promptly, and items that have to be shipped cold are in a cold place!"

Helpful Cool

5/5
2018-04-18

I am very happy with Vitacost.

"Great service, lots of good products and the prices are good!"

Helpful Cool

5/5
2018-04-18

Love this company!!!

"Everything was perfect with my order. I love this company and their products!!!"

Helpful Cool

5/5
2018-04-18

Excellent

"Although the prices are great, the website is very very easy to use."

Helpful Cool

5/5
2018-04-18

Excellent Service

"Great selection, prices, and quick shipping. I'm very pleased."

Helpful Cool

5/5
2018-04-18

Great products and delivery

"We've been buying Bob's Red Mill and Lundberg products from Vitacost for a couple of years now. Amazingly quick delivery and they have a great selection of products that I use."

Helpful Cool

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