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    GENERAL PHONE
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  • SUPPORT EMAIL
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile

Product & services pricing 3.19/10
Chance of future purchase: 2.50/10
Shipping & packaging: 1.36/10
Customer service: 1.82/10
Return/Replacement policy: 2.10/10
Click a star to Write a Review!
5/5
2018-07-13

IN STORE OR ON LINE!

"At my store in Riverton, Utah we have never had a problem with products, ordering, or customer service!!"

Helpful Cool

2/5
2018-07-12

UNRELIABLE

"I have been making my orders from Amazon of which i am a prime member; but decided to order from Walmart.com. I made my order on the 3rd of July and opted for the pickup option. I still have one of my items not ready for pickup as at 1:27pm today even though the item is said to arrive on 7th July, it is still on its way.
I wont order from Walmart.com any longer. I just hope i dont have another problem of wrong items when my items are finally ready for pick up

"

Helpful Cool

1/5
2018-07-11

Walmart. Com unreliable!!!

"I usually purchased from Amazon but decided to give Walmart online a try as the product I was looking at offered free 2-day shipping. I ordered the television for my daughter on the 4th and also arrange to have her internet started Friday when the TV should have been delivered. As Friday came I looked online and saw the delivery date was now July 9th for delivery. The day came and went and the delivery date mysteriously changed to the 11th. By Nightfall of July the 11th it was apparent it was still not coming so on calling the helpline I found out there had been some error and the TV would have to be cancelled and then reordered. I opted to cancel but will not be reordering, at least not from Walmart! I will go back to my Amazon Prime as least I know I will get my order when it says. I have now wasted a week in which I started internet for my daughter but have no TV for her to watch it with!!! So much for trying something new back to the old efficient Amazon!"

Helpful Cool

1/5
2018-07-10

Horrible Service

"Ordered boots online .
Was told i could in store pick up
Cool ...
Nope...got there got the order...right boots wrong size ...employee claims she cant refund .com transactions...i said can i go look to see if there is another pair she said no ...
Long story short they didnt have my boots i couldnt get an immediate refund ...so from the beginning to the end im officially done shopping at wal mart or wal mart.com...oh the location i go to is 25 minutes from my house ..train your employees better you have the money to invest in proper training...cuzz i coulda took her rude attitude as a racially motivated rant
"

Helpful Cool

2/5
2018-07-09

Damaged goods

"I was excited to learn Walmart ships goods for free, making shopping with two young kids much easier. I would only have to run in to buy my fresh groceries. Unfortunately? Many of my cans and boxes came dented and damaged. "

Helpful Cool

3/5
2018-07-09

Good selection but hard to find.

"I always have trouble finding things or someone to help. I do however like the selection of products and price. "

Helpful Cool

1/5
2018-07-06

I have not received any item I’ve ordered in 2 days.

"I was suppose to get item on Tuesday it is now Friday and now it says it will be delivered tomorrow. So happens I’ll be gong camping for four days starting tomorrow. Very frustrating and they don’t own up to it like amazon."

Helpful Cool

1/5
2018-07-06

Wal Mart dropping to new LOW.

"WalMart never was my favorite place to shop, but I did buy there once or twice a month. NEVER AGAIN, after seeing that Walmart is now promoting the impeachment of President Trump. I am a small business owner and will be letting my employees know that I am boycotting and expect them and their families to do the same. MAKE AMERICA GREAT AGAIN, MAKE WALMART BROKE FOREVER with their liberal views!!!!!!!!!!
"

Helpful Cool

1/5
2018-07-03

Un American Piece of crap retailer

"This store is actually selling stuff promoting racist views from Maxine Waters, one of the biggest racists in the world. They are selling merchandise that says impeach 45, a great American president. Walmart, you have lost my business forever!"

Helpful Cool

1/5
2018-06-28

Unreal...

"Unreal...save yourself the trouble and don't ord.er from Walmart especially if the product is from Homesquare Orders never arrive, hassle to try and get your money back and Walmart doesn't do anything to help! Worst experience ever! I ordered product mid June, order didn't arrive as expected and although a received a call from the delivery company, they never showed. What a waste of time! No sofa and still on hold for Walmart to do something about it. Going to contact BBB and credit card company for fraud! "

Helpful Cool

1/5
2018-06-28

TRASHHHHH

"So I had bought a $25.00 screen protector and I had fell earlier today and saw the bottom of my phone cracked and I thought it was my protector so I took it off to find that my actually phone is cracked. So UPGRADE YOUR **** **** OR GET SUED HELL !!!"

Helpful Cool

1/5
2018-06-27

.com service

"Ordered an AC from Walmart.com and the AC didnt have a remote so we called and they sent us a new AC to remove the little remote and send back. If they dint get it back theu will charge me 500 dollars. I found this to be insane instead of just doing it themselves and just sending the remote. Once we removed the straps the bottom comes apart and we have no means to put straps on a 150 pound AC so we try to tape it and the tape dont hold so we add more tape and now we pray it will stay for fedex. "

Helpful Cool

1/5
2018-06-26

What does "2-day shipping" mean exactly???

"I received an email notification from Walmart.com on the 23rd saying my items were shipped. It's now the 26th and I have received NONE of my order. I even received an email notification today stating that one of the items in my order was actually delivered (it was not). After contacting Customer Care, the only explanation received in the late shipment was that the carrier had unexpected "inconveniences" on the way. As for the item that was reported delivered, I was reassured the item was in transit and would arrive along with the rest of the order. As of now, my order *should* be delivered by the 28th...NOT 2-day shipping.

Personally, I fully appreciate the free delivery and would probably still continue to use Walmart.com online ordering if 1) they would NOT use false advertising and promise a 2-day delivery service that they cannot fulfill, and 2) the tracking information and notifications were accurate. I explained to the customer care rep that when Walmart sends an inaccurate notification and tracking showing that a package has been delivered, they are then wrongfully diverting responsibility to the carrier, OR the customer might even think the package was stolen. It doesn't do your customers any good promising "free 2-day shipping" for the sake of competing with Amazon Prime when you can't actually provide 2-day shipping - from the looks of all these recent complaints, this is a very common issue.
"

Helpful Cool

1/5
2018-06-25

They don't seem to screen their partners

"I purchased a product that was provided by a partner, not by Walmart themselves. The product title was misleading and I ended up returning it but they only refunded 80% and I has to pay return shipping."

Helpful Cool

1/5
2018-06-24

Never Buy large electronic items online!!!!

"I decided to purchase a Haier Chest freezer. It was deleivered by Fedex and left on the sidewalk (The agent didn’t even bother to leave the item inside the gate or at least knock to see who’s home to receive the item). I brought the large box inside only to find sivere damage on the bottom of the freezer to a point where it wasn’t acceptable. I reach out to Walmart to notify them, they initially say “you have to bring it back to the store”. I told the lady I purchased this online because I couldn’t go to the store. She eventually said she’s going to authorize Fedex to pick up my item. The whole process was a mess with Fedex. It took
Them 3 days to finally pick up the item after days of miscommunication. I also took a day off work, which was wasted. Once the item was FINALLY picked up on day 3 and after 7pm. Walmart tells me they can’t find the item being picked up. I reach out to fedex and they couldn’t locate the tracking number. Neither could Walmart. I was in a grid lock between two companies who supposedly work with each other yet didn’t know what label was sent to me......... this has been the WORST two weeks of back and forth between agents and misinformed people who have NO CLUE. I wish that more supervisors could train
Staff to be problem solvers rather than just repeating info on the notes. I’m still waiting and non of the supervisors were really helpful at Walmart. I was told on Monday at 8pm a supervisor would call.... she didn’t. I spoke to another supervisor who said nothing can be done till the item gets checked in which will take two weeks....... Walmart sadly
Amazon is beating you with way abetted returns service! This is the last time I will ever buy anything large from Walmart! Lesson learnt
"

Helpful Cool

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