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Review History & Profile

Product & services pricing 9.17/10
Chance of future purchase: 9.88/10
Shipping & packaging: 9.88/10
Customer service: 10.00/10
Return/Replacement policy: 10.00/10
Click a star to Write a Review!
5/5
2018-06-27

WONDERFUL TONE - BEAUTIFUL INSTRUMENT

"Denny speaks the truth: This guitar plays easier than any one I have ever played, and I am 71 years old and have owned several guitars. When I was looking I went to Guitar Center to see the Martins, Gibsons, Taylors, Breedloves and Fenders at around the same pricing as the Zager. The craftmanship of the Zager was clearly superior with a comparable sound. I have no regrets about buying this guitar. Thanks Denny!"

Helpful Cool

5/5
2018-06-25

One of the best on-line experiences ever. 5 star company all the way around

"I just started guitar lessons late last year, a retirement bucket list item. I am a small woman with small hands and some sore joints to go along with it. I purchased a decent quality acoustic guitar but had a lot of hand and wrist pain trying to learn on it. I then purchased an electric guitar just so I could learn with less pain which has been good. However I really wanted to play an acoustic as well. I came across Zager Guitars while online looking for any product or different strings that could allow me to play the acoustic guitar without pain. I watched many of Zager's videos explaining why their guitars have better playability especially helpful for the person with small hands or playing pain. I emailed Dennis Jr. a question about their guitars and he got back to me within an hour or two, and this was on a Sunday. I decided to take a chance on one of their guitars because there is nothing to lose with a 100% satisfaction guarantee and free shipping both ways. I also looked at their "discount" section where they have new guitars for sale that have a minor cosmetic flaw, but otherwise they are perfect. I decided on the ZAD50OM acoustic guitar they had. It was a discounted $150 because of a cosmetic "flaw" that I have yet to find. The OM size is 15% smaller than a full size guitar and for me, this size is just perfect. In addition to the discount, the offer also included their Zager Pro ABS Ultra Light Molded Case with digital humanity system for FREE! This case is very nice, very sturdy and this guitar fits into it like a glove. This ZAD50OM acoustic is gorgeous! When I first sat down after it arrived and played a few chords on it, the sound to me was so beautiful. What a difference in sound quality from my other acoustic guitar. And they are correct when they say their guitars have better playability. I could never practice with my first acoustic for more than 10 minutes before the pain in my hands and wrists started. On the Zager, I can go a good hour now without any issues. I am so happy with this guitar. You can see the quality and workmanship and care that goes into the making of these guitars. For me, I am excited to continue my learning journey now. I know that customer service is also a priority with them and if I ever have any questions, they will be there for me. All questions of mine have been answered fairly quickly and always very courteous. I highly recommend Zager Guitars. You will not be disappointed!"

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5/5
2018-06-22

Beautiful guitar with a great sound

"I just love the sound, powerful in general and very clean when picking but just as well when strumming, no matter if you play soft or strong.
The craftsmanship is wonderful, I looked at it very closely from every angle and I have to say, they work very precisely and with attention to detail.
It is set up very well so you can start playing immediately (after tuning, of course). The intonation is perfect all along the neck. It plays very well, the action is comfortable and the neck feels very nice.
The built-in pickup sounds great and very natural.
Support is also very friendly and helpful.
"

Helpful Cool

5/5
2018-06-14

Easy pickin

"I recently purchased a Zager ZAD900CE AURA and I was very pleasantly surprised with this purchase. I like a lot of people had heard the hype about this guitar, how easy it is to play, the great sound and the quality construction. Well let me tell you, all the hype doesn’t do this Guitar justice and neither do the pictures. I own 5 Martin guitars and for the past few years my D28M Mamas and Papas Edition has been my go to guitar, I had a professional setup done on it and I thought it was the ultimate guitar, then I opened my new Zager case and found my new go to guitar my Zager ZAD900CE AURA, play this guitar is like playing an electric guitar, you bearly have to press on the strings and the sound is amazing. I had a friend over right after I got this guitar and I brought out my Zager ZAD900CE and my Martin D28M, I got out the Martin first and my friend Lupo was in love and said the D28 was his favorite guitar of all time, then I pulled out my Zager and his eyes lit up even more (at first glance he ask what kind of Martin is that?). I explained it was not a Martin and I handed it to him to play and I thought I was never going to get it back. Lupo said he had be wanting to buy a new Martin, but this guitar made him change his mind. Mr Zager I couldn’t be any happier with a guitar, it’s light weight and yet has a big sound, even without being amplified and it’s beautiful, but most of all I love how easy it is to play, I have several health issues, but I can play this guitar for hours without pain. Thank you so very much Mr Zager for building the perfect guitar for me. Ron Haun winner of the 2013 GMA 44th Annual Dove Award for writing the Recorded Bluegrass Gospel Song of the Year “He Washed My Soul”, Recorded and released by the Little Roy and Lizzy Show. "

Helpful Cool

5/5
2018-06-13

Top notch service

"I have been very impressed with the customer service I have received from Zager Guitars. My most recent experience was promptly responded to and immediately taken care of in a most professional manner. All the more reason that I like my ZAD 900ce so much. Thanks Denny and Denny Jr. and all the office staff!!"

Helpful Cool

5/5
2018-06-12

Zager kept their promise!

"The Zager guitar really is easier to play. I have developed some arthritis and circulation problems and was unable to play basic things anymore (like a C chord). I can do much more now and am getting stronger again. You can't practice what you can't do! The guitar is beautiful and was an amazing deal. I bought a 50 CEOM that was a "sale" item because it was not perfect. I can not find the imperfection. It's a good size for me and comfortable to hold (right elbow and shoulder injury). The tone is bright and clear. The strings are clearly different. I'll keep using their brand. I also got a free case (very high quality with a humidity gauge) and superfast free shipping. The company is really nice to deal with and I'm confident they would stand behind their creation if I had a problem. I have a Signature Martin that I can't play. I look at it while practicing on my Zager."

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5/5
2018-06-11

ZAD900 CE

"I recently purchased a ZAD 900CE. It's not only a beautiful guitar but very easy to play and sounds great. I highly recommend Zager Guitar. I purchased a ZAD20 E Mahogany a couple of years ago and it's great also. If you're just starting out and learning to play, do yourself a favor and check out a Zager. You won't be disappointed and if for some reason you are, they guarantee their guitars 100%."

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5/5
2018-06-05

Outstanding from order to arrival

"Ordered internationally on Thursday (local time) had my guitar Monday (local). Everyone that has touched, played or even just heard it has been blown away by the every aspect of it. I could keep going with more positives but I have a guitar to get back to!!!"

Helpful Cool

5/5
2018-05-24

Love my Zager

"I have owned my Zager for about 12 years now and I play it just about every day. Easy fretting and the sweet tone is getting better and better with age. I am just a mediocre player but I have had a friend who is an amazing player say that he it truly impressed with my Zager and tried to buy mine. No sale. "

Helpful Cool

5/5
2018-05-24

Beautiful product. Sounds terrific.

"I purchased a ZAD 50CEOM from Zager Guitar. All communications with Dennis Zager were answered promptly and completely. Guitar arrived as advertised. It is beautiful, and sounds great. The instrument holds tune very well. For the price, it is the best value around."

Helpful Cool

5/5
2018-05-22

All Expectations Exceeded!!

"I always said I would never buy a guitar that I hadn’t personally played but this guitar is the exception to that rule.  Beautifully designed, superbly finished and sounds just as good as she looks!  Plays like a dream! I have owned Ovation, Yamaha, Martin 12 and Larrivee guitars over the years. My ZAD900CE is truly the finest instrument I have ever owned. Incredibly smooth action and sweet mellow tone. I anticipate enjoying this guitar for many years to come.
Well done Gentlemen!
S. Simon - Jupiter, FL
"

Helpful Cool

5/5
2018-05-17

All companies should be like Zager

"I waited for the arrival of my 4th Zager guitar before writing a review. Every guitar I have purchased from Zager has been exceptional. I originally purchased a ZAD 20 E for my wife. She found it a little big for her and called Zager, who worked with her to find an ZAD 80CEOM that she loves. She noticed I was playing her ZAD 20 and said I should keep it, even though Zager was going to give us a full refund including shipping the guitar back. I kept it and have been playing it ever since. My wife loved hers and we got our grand daughters into playing guitar. Our oldest exceled on the 3/4 Ibanez we got her and so the next decision was to purchase a guitar that she could continue to excel with, and not be frustrated with sore hands and fingers. We ordered her an 80 OM like grandmas. It arrived and I couldn't believe the sound that OM size guitar produces. I get emails of guitars Zager has finished and noticed a 12 string model. I had inquired about 12 string some years back and was told they weren't producing any at the time. I was delighted to see the 12 string on the email of new guitars. I sent an email inquiring about it and was given the history of this guitar. I ordered it immediately. I am overjoyed with this guitar. The sound is incredible and it is so much easier to play than my older 12 string. And as a company, all companies should be as professional. I can email on a Sunday and get a response the same day, most of the time. I can't say enough about the quality of the guitars or the fantastic service from the office"

Helpful Cool

5/5
2018-05-16

Reasons to buy a Zager Guitar are numerous.

"I cannot think of "one" reason to buy a guitar from anyone but Zager Guitars, but I can think of "every" reason to buy a guitar from Zager: sound, quality, playability, price, guarantee, service, support, training, lessons, and beauty."

Helpful Cool

5/5
2018-05-12

Zager Guitar, Simply the best!

"Denny, thank you for getting back to me. I'm your Dad's age (almost, 72) and remember clearly when his 2525 song hit the charts. It was great. Bought the record. Listened till I wore it out. Then bought the 8 track and heard the whole album and was truly impressed and became a real fan. Today however I remain a fan for another reason, his guitar design and luthier skills. I've been playing guitar since I returned from Viet Nam (US Army) in 1969. I've had the pleasure and opportunity to play and in many cases, own, all kinds of acoustic guitars: Guild, Fender, Yamaha, Takamine, Martin, Taylor, Gibson, Ovation, Epiphone, Dean and most recently my Zager. I've always had access to one of America's finest luthiers so setup was never a problem for me. But when I got my Zager guitar, right out of the box it played as if my luthier had just finished setting it up for me. What a treat! Now that my guitar has aged a few years, the sound continues to get sweeter and sweeter. I still own four guitars but without hesitation, the one I pick up to play is still my Zager. You just can't beat the look, the sound or the playability. My old hands can play for a long time because of your design. Thank you for making such a beautiful instrument!

"

Helpful Cool

5/5
2018-05-10

Finally!

"Hey there, I just wanted to give my personal opinion about my new ZAD900E. To me, she's a pice of art and I AM THRILLED to finally own a professional acoustic guitar!

"Thank you SO much" to the Zager Guitar Family from, a very proud, new owner! I couldn't be happier!
"

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