• ADDRESS
    5755 Johnson Dr
    Pleasanton, CA US
    94588
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    Mon-Thu: 10:00 AM -7:00 PM Fri:10:00 AM-8:00 PM Sat:9:00 AM-6:00 PM Sun:10:00 AM-5:00 PM
    GENERAL PHONE
    (925) 251-1110
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    n/a

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
2/5
2018-09-08

Why ??

"Besides the price increase for mounting and balancing a tire not purchased through you. I have a silver painted rim with brushed aluminum outer edge. They put silver wheel weights on one side and black on the other! I didn’t catch it till I got home. So disappointed !! I was under time constraint so I had to use it that way! I paid 60 bucks for that!!"

Helpful Cool

4/5
2018-08-25

Sully did the job

"Told me about a great helmet. Moved the sena for me. Good guy. Happy customer. "

Helpful Cool

3/5
2018-08-07

Ok

"Salesman would stop helping me to help other customers that walked in. "

Helpful Cool

5/5
2018-08-03

Good Coverage of all of my Motorcycle Needs

"Good motorcycles and gear, staff and service."

Helpful Cool

5/5
2018-07-31

My go to place

"The guys there were very cool. A buddy and I bought the Sena 30K dual pack. They installed them for us on the spot. I’ve been going there for years and always helpful. "

Helpful Cool

5/5
2018-07-30

Ryan very helpful

"I called in earlier and the first person I spoke with John had a battery for me under the counter. Ryan tested my old battery and confirmed it was bad"

Helpful Cool

1/5
2018-07-21

Just BAD

"Cycle Gear is less than truthful and does a bait and switch, in addition. I bought several
Lifetime" warrantied batteries and paid twice the price plus for them, now Cycle Gear has selective amneisia and cannot or will not acknowledge these transactions and warranty of lifetime. Then I bought two set of tires recently and one is leaking down and your shop cannot attempt a fix because tire machine has been down for two months and I cannot ride motorcycle until fixed. By the way, this is riding season, if you are not aware. I have been a loyal customer for decades, what a disappointment. I and considering writing an "opinion" in my professional news letter and an insurance trade magazine.
Lost any respect for Cycle Gear
Jim
"

Helpful Cool

5/5
2018-07-07

Tons of stuff

"I had very little time and the staff helped me find what I needed quickly."

Helpful Cool

5/5
2018-07-05

James

"The staff was very friendly and helpful professional and knowledgeable "

Helpful Cool

5/5
2018-06-21

Perfect

"Arrived, welcomed, asked for a battery, received battery, paid, went home, installed, bike started and in the end, I was and still am one happy biker.

Thanks...
"

Helpful Cool

4/5
2018-06-08

Not the greatest selection but friendly service

"The SF store has a ton more to choose from, but this one is close to me and the service is always friendly"

Helpful Cool

3/5
2018-05-18

"Staff friendly,
However store looks like a bomb went off.
Merchandise all over the floor. Shipping boxes thrown in a corner of the store.
There was three employees at the store at the time I was there for my purchase.
Looked like they were all joking around and having a good time but store needed attention
in putting inventory away and picking up all of the items off the floor.
"

Helpful Cool

5/5
2018-05-17

Above and beyond

"The gentleman was covering the store as he was a representative from the Redwood City store. Don’t know who originally runs the shop but very Pleasant, respectful & full of knowledge. Good job!"

Helpful Cool

3/5
2018-05-08

Helmet Purchase

"A little disappointed that the salesperson did not inform me that my $700 dollar helmet did not have a Bluetooth option available yet even though it has a part number. I was told that they sold so many that they were out of stock which was a lie! Cycle Gear as well as the Mfg have not released The Bluetooth addition yet. If you don’t know an answer be honest"

Helpful Cool

5/5
2018-05-03

Most excellent

"I needed to exchange a lifetime battery. They had the battery in stock and gave it to me. Perfect!"

Helpful Cool

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