388 Tarrytown Rd
    White Plains, NY US
    Note: This is a local storefront
    Monday - Saturday: 10am-6pm, Sunday: 12pm-5pm
    (914) 368-6974

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Review History & Profile See full Rating history

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!

June 2018 visit

"I was disappointed the helmet I wanted was not in stock. Also, the one I settled for was next to a $29.99 "sale" sign on the shelf, but when we took it to the counter it rang up as $59.99. I thought that was deceptive even though it may not have been intentional. Over all the sales person was nice and helpful. Thank you
One additional tip I can share is that when people enter the store, please note that not all shoppers are ignorant of what they want or its quality. Please tell the sales not to volunteer all they know about a product unless their opinion is asked for. It puts the customer in an awkward place as we don't want to be rude and not choose the Sales recommended item or ask them to just let the customer think.

The pros for me was that there was enough sales help on the floor, certainly had product knowledge and the store was well stocked with awesome items to choose from at reasonable prices.

I will surely visit again.


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Very helpful

"The service is great, the staff is quick and very willing to help you out "

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Extremely helpful

"First time rider that needed gear and knew very little. Associate Gen really took her time out for me and thuroughly explained what i needed and reccomended the best for me. Everyone at cycle gear is always nice. Will be shopping again soon."

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Cycle Gear experience.

"The salesperson was very knowledgeable and helpful."

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excellent customer service

"the best.................."

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My first experience

"A wide selection of motorcycle accessories and a very friendly and helpful staff"

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They very Knowledgeable

"On the over all I give a 10"

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"The best Very helpful i'll definitely will be coming back"

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Excellent service

"Their staff is very helpful and thorough. They answered all my questions and researched my questions if they didn't know. I had bought a new helmet, Arai, (separate review) and went on a weekend ride and something was wrong with the helmet and I came back and they figured out what was wrong and fixed it. Great people! "

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very knowledgable

"I had a good experience and liked the level of knowledge about different helmets. I also liked how well he knew about the different Sena products and showed me why I wanted the most recent model. It was bonus that the Sena system was installed in both of our helmets and linked to our respective phones. When the weather breaks we are ready to go!"

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Great service!!

"The staff was welcoming & knowledgeable. Treated me like they actually wanted me there, even though it was close to closing."

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Elmsford ny

"Helpful Love it always looking for more generic supplies , tools , and generic motorcycle stuff for my classics, but overall always find some reason to go !"

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Valued like Family

"Personnel are awesome always willing to help, very knowledgeable And experienced . very homing atmosphere each time i walk through the door!"

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Willie is great!

"I recently went in to purchase a helmet, A Shoei Rf1200. Willie was awesome at giving me his opinion on helmets and fit and sizing. I was measured and fit into a couple of lids. Overall I felt at home when dealing with Willie, he should be the manager here with his awesome customer service he deserves it!! Cycle Gear in this area is small but the staff is great! "

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Cycle gear experience

"Will the store manager took his time to walk me to the products I was asking about and also suggested a few others that would help. Awesome experience especially for a first time visit. Thank you Will; if I need anything in the future I will be sure to call or stop by. KRIS :-)"

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