• ADDRESS
    91077
  •  
  • BUSINESS HOURS
    9:00am - 5:00pm Mon-Fri Closed Sat. and Sun.
    GENERAL PHONE
    626-442-3168
    FAX
    626-246-0234
  •  
  • SUPPORT EMAIL
    csaftersales@eforcity.com
    SUPPORT PHONE
    888-891-2489

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 10.00/10
Chance of future purchase: 3.75/10
Shipping & packaging: 2.50/10
Customer service: 5.00/10
Return/Replacement policy: 5.00/10
Click a star to Write a Review!
4/5
2018-09-14

Overall great experience

"I ordered a screen protector for my phone through the Walmart app along with some other items. The item arrived broken so I contacted them through Walmart and I received a response from them immediately. They offered to send me a replacement right away. I had some questions and they were always very quick to respond and overall very pleasant to deal with. I would recommend them to others. "

Helpful Cool

1/5
2018-07-26

Stay away!!

"If I could give negative stars I would. I ordered three things from this company, totalling $24 and change. Nine minutes after the charge hit my account, they charged me $170. I'm spoken with Walmart multiple times and they've been great with escalating the issue, eForCity however, is denying the charge and is not doing anything about it besides telling me to contact my bank. Now after having to cancel my debit card due to fraudulent charges, it's going to take up to 3 months to get my money back that eForCity took out of my account without authorization. DO NOT order from this company. They are the worst kind of scam. "

Helpful Cool

1/5
2018-07-13

Extremely Disappointed!

"I ordered a Micro USB to HDMI adapter for an android phone. I got one for an iPhone. It doesn't fit. I can't use it, and I've had no luck getting a refund, or exchange. I just found out about the review site. I wish I'd known about it before. All the reviews are bad. I see why! "

Helpful Cool

1/5
2018-05-11

Poor quality. Refused to refund

"I do not recommend this seller"

Helpful Cool

1/5
2018-03-27

Poor case value and return

"The phone case wasn't as they showed it to be. And can't get in touch with nobody and it's been over a week that way I can send it back for my return"

Helpful Cool

1/5
2018-03-20

Mini HDMI

"I ordered Mini HDMI cable. Got it but not working."

Helpful Cool

1/5
2018-03-14

I bought a phone battery from these scammers that was supposed to be new. The battery that arrived was swollen and damaged.

"I bought a phone battery from these scammers that was supposed to be new. The battery that arrived was swollen and damaged. The gold plated contacts were scratched to hell, and the plastic around them was cracked and damaged. On top of that they lied about their country they are shipping from. They aren't in the US like they claim. They use some DHL Global shipping service which is slower than the slowest USPS services available. Don't buy from these crooks."

Helpful Cool

1/5
2018-02-22

Refused to replace defective product

"I received a cable that was defective on arrival. By the time I was able to discover this and get a hold of customer service, they told me my 30 day return window had passed. The website indicated a 12 month warranty but they refused to honor it.

Avoid this company like the plague.
"

Helpful Cool

1/5
2018-01-05

Wrong item, refused refund or exchange!

"I bought labels on Ebay and they sent the wrong size. Despite sending pictures of the incorrect item, and a great deal of time responding to their demands for this and that information, they refused refund or exchange. Beware! Do NOT do business with this company."

Helpful Cool

1/5
2017-12-24

Paid for product, hasnt arrived

"Purchased product Dec 14 , item shipped Dec 15.It is now Dec 24 2017, Christmas Eve .Trying to contact Customer service for two days awful!!"

Helpful Cool

1/5
2017-12-19

Shipping

"Purchased product and it was shipped on the 11th of December and advised that I would receive it by the 19th of December. Now here we are the 19th of December and I'm advised now that the delivery will be approximately the 26th of December. If I would have known this earlier I would have purchased from her another seller. The shipping time is totally unacceptable."

Helpful Cool

2/5
2017-10-30

Extra shipping for each additional item.

"Online at Walmart found $10 bracelets for $1.90. I add 15 in my cart only to find that my shipping is $45!!! If I reduce it down to 1 (one) than the shipping remains the $2 and change but every time you add quantity it adds an additional charge to EACH item. So I went straight to their site, the bracelets are $3.99 each plus $2.80 shipping.... So obviously I'm going to pay way more here but towards product instead of shipping. Do you research before buying everyone. This is a sad scam!"

Helpful Cool

1/5
2017-10-11

Phone case

"Only shipped the belt clip and screen protector, can't use this crap, I should have checked here before ordering, "

Helpful Cool

1/5
2017-08-30

horrible

"after I got a phone case was the wrong one to small so I wanted to send it back not only do I have to pay the return fee they told me that I have to pay 15 percent to return it that is a crock of sh.. if you ask me I will never go threw them again anything to make money please share and beware if you don't like it you will be out money to return it. "

Helpful Cool

1/5
2017-08-15

BEST ADVICE Do not order from this company!

"I ordered a phone case 2 weeks ago and after 2 phone calls and 2 emails I still don't have it. No customer service whatsoever. I wanted my money back but they keep saying it's already shipped. Tracking says it's in the same place for 4 days. It's past the max 11 days shipping and I am still told it's on its way. Stay away from this company."

Helpful Cool

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