"I have had such a great experience with FitBand. I initially measured and ordered the bands in a regular fit. After receiving and wearing one of the bands for a day I had some slip issues. Upon contacting customer service I was told I could easily mail them back and they would resend them in a small. Upon receiving my reshipment of my bands one of my bands was sent in a different pattern as they were out of stock. I emailed the company as I really preferred the original band and offered to resend and wait for the pattern to come back into stock. Customer service quickly replied and offered to resend the original pattern when it is back in stock and allowed me to keep the replacement band!*Note: they did do a good job of selecting the substituted band as I had considered that pattern and it was in a similar colour family to my previous order."
"I changed my mind on one of the items I purchased. The order had already shipped. Customer Service contacted me and offered me the item I wanted through a gift code. I ended up ordering 3 more headbands! LOVE this company and happy to do business with itFit - the headbands are amazing! Many of the women in my running group use them. They are stylish and really don't slip! Thanks, itFit!"
"Hello, I just wanted to provide some feedback on the itFit product. This is the first time I have had a headband on my head that didn't slip off within a couple of minutes. I had seen the itFit ad on Facebook several times within the past year, and finally decided to give it a try. I had signed up for their emails to get information and sale emails so the reminder was always there regardless if I was on Facebook or not. Well I finally decided to give 1 a try and ended up ordering 6 of them to start. I thought I'd buy a few for gifts and then give one a try for me. So I received the order last night....I just couldn't wait to give one a try, then it was another, then another. I just love the fit, no slipping and stays where you put it. Oh the colors, so vibrant!!! Well needless to say I can't give any of them away, I just have to keep them all. They are all so beautiful. Thank you to the persons(s) who designed such a great product and thank you to the people who have provided the means to produce such an awesome product. I will be spreading the word in my area to get these headbands, ehem! itfit bands. They are great!!! Thank you again for an awesome product! God Bless"
"What Can I say. I was on FB and someone had shared the link!I was looking for a better product and gave these a try!...I ordered some for a friends b-day present and a one for me " The Free one". I noticed that I by mistake ordered the smaller one..and emailed them immediately ..the order was processed already..but they went ABOVE & Beyond to help me out!..long story short received the items..loved them so much that I order 4 more..or should I say 6!!!!"
"I ordered these headbands buy 2, get 1 free, which was an amazing deal, and also got 20% off with the promo code, when the head bands came in one of them was a different style then the one I had chosen, so I reached out to the Customer Service department, and they were AMAZING! Very quick response time, they offered me a gift card code, and when that didn't work they sent me another set of head bands for free....completely amazed by the level of service and quick turn around I got from their team....ALSO the head bands work great, they really do not slip, would highly recommend!"
"This company is AMAZING!! I ordered 3 head bands from them (buy 2 get one free) for only $28 When I got them I noticed that one of them was a smaller size than the others and when I reached out to advise they gave me another $30 FREE for THREE more head bands. I was not expecting such a fast, quick and HELPFUL response by any means. Beyond thrilled. The head bands are so pretty. I get so many compliments on them! And the best part they STAY and they are SO comfy! They even let me change the colors for different ones NO questions asked!!! LOVE this company I can't wait to tell everyone about them! THANK YOU ITFIT!!!!!!!!!"
"Amazing customer service! Postal service had torn envelope and lost headband. Emailed itFit and not only did they respond IMMEDIATELY I was given a credit above missing merchandise. So refreshing to actually find customer service alive in well in the marketplace. Thank you. "
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