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Informing4u

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Rating 2/10
1/5

This post is not to bash the company however to inform customers. I placed an order online and received an email confirming. Shortly after I receive a cancellation notice without any explanation. So I called their customer service and they indicated there system didn't recognize my billing address and canceled the order. However they did not let me update or change my information over the phone and told me to call back within 1 hour. So I called back to update my account which was communicated by the representative and I was told I cannot update that information and the items I ordered had gone out of stock. In my opinion they did not want to fulfill my order and blamed it on a system error and game me the the run around. They did not offer discount, coupons or an apology. Now your informed!

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