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Lena_Kytsiuk

All 12 customer reviews

All 12 customer reviews

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EverBuying

5/5

Awesome phone from Everbuying.net

I ordered Homtom HT7 in flash sale at everbuying.com. The phone was send very fast, in personal cabinet was all info about my order - packed phone photo, track, destination address.

The parcel came very fast, it was very well packed. As for the phone - its GREAT. Large 5.5'' HD screen, very fast 5.1 Android, 2 cameras, fast GPS, wireless firmware upgrade, big 3000 mAh

Ever also give me bonus EB points for reviewing this smartphone, and I use this point for another phone”


LightInTheBox

1/5

One of the most horrible online shop

I have very bad shopping experience at this bad shop!
I made an order at May 25th, 2017, since 4 days my parcel was send by one of the worst post service - NL post and till now I did not get my parcel.
After 2 months of waiting I open a ticket in my personal cabinet. I thought LightInTheBox customer support will help me, I have never been so disappointed. Their awful support wrote me all the time the same text - please wait for 2 months in every ticket, but for 3 months I can't get my parcel. Here is the screen of my correspondence - http://prntscr.com/gcthql. Their worker Alexandru just mocking me and he is a manager.

Here is my tracking info - http://www.17track.net/en/track?nums=RS803137092NL, as you can see "latest Event -- 2017-06-07 04:09 The item is on transport to the country of destination" was almost 2 months ago

And such thing not for first time. I can get my money back only when I will open a disput via PayPal.

I strongly do not recommend this store for purchases.

LightInTheBox's Avatar
posted Aug-25-2017

A rep from LightInTheBox, LightInTheBox,has responded

“Dear Customer,

The supervisor really cares about your issue and has created a ticket for you, please contact her in this ticket: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=16128400

We'll close this ticket to avoid any misunderstanding.

Sincerely,
Customer Service”


5/5

Very good shopping experience

Recently I placed an order


EverBuying

5/5

Awesome phone from Everbuying.net

I ordered Homtom HT7 in flash sale at everbuying.com. The phone was send very fast, in personal cabinet was all info about my order - packed phone photo, track, destination address.

The parcel came very fast, it was very well packed. As for the phone - its GREAT. Large 5.5'' HD screen, very fast 5.1 Android, 2 cameras, fast GPS, wireless firmware upgrade, big 3000 mAh

Ever also give me bonus EB points for reviewing this smartphone, and I use this point for another phone”


LightInTheBox

1/5

One of the most horrible online shop

I have very bad shopping experience at this bad shop!
I made an order at May 25th, 2017, since 4 days my parcel was send by one of the worst post service - NL post and till now I did not get my parcel.
After 2 months of waiting I open a ticket in my personal cabinet. I thought LightInTheBox customer support will help me, I have never been so disappointed. Their awful support wrote me all the time the same text - please wait for 2 months in every ticket, but for 3 months I can't get my parcel. Here is the screen of my correspondence - http://prntscr.com/gcthql. Their worker Alexandru just mocking me and he is a manager.

Here is my tracking info - http://www.17track.net/en/track?nums=RS803137092NL, as you can see "latest Event -- 2017-06-07 04:09 The item is on transport to the country of destination" was almost 2 months ago

And such thing not for first time. I can get my money back only when I will open a disput via PayPal.

I strongly do not recommend this store for purchases.

LightInTheBox's Avatar
posted Aug-25-2017

A rep from LightInTheBox, LightInTheBox,has responded

“Dear Customer,

The supervisor really cares about your issue and has created a ticket for you, please contact her in this ticket: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=16128400

We'll close this ticket to avoid any misunderstanding.

Sincerely,
Customer Service”


5/5

Very good shopping experience

Recently I placed an order


EverBuying

5/5

Awesome phone from Everbuying.net

I ordered Homtom HT7 in flash sale at everbuying.com. The phone was send very fast, in personal cabinet was all info about my order - packed phone photo, track, destination address.

The parcel came very fast, it was very well packed. As for the phone - its GREAT. Large 5.5'' HD screen, very fast 5.1 Android, 2 cameras, fast GPS, wireless firmware upgrade, big 3000 mAh

Ever also give me bonus EB points for reviewing this smartphone, and I use this point for another phone”


LightInTheBox

1/5

One of the most horrible online shop

I have very bad shopping experience at this bad shop!
I made an order at May 25th, 2017, since 4 days my parcel was send by one of the worst post service - NL post and till now I did not get my parcel.
After 2 months of waiting I open a ticket in my personal cabinet. I thought LightInTheBox customer support will help me, I have never been so disappointed. Their awful support wrote me all the time the same text - please wait for 2 months in every ticket, but for 3 months I can't get my parcel. Here is the screen of my correspondence - http://prntscr.com/gcthql. Their worker Alexandru just mocking me and he is a manager.

Here is my tracking info - http://www.17track.net/en/track?nums=RS803137092NL, as you can see "latest Event -- 2017-06-07 04:09 The item is on transport to the country of destination" was almost 2 months ago

And such thing not for first time. I can get my money back only when I will open a disput via PayPal.

I strongly do not recommend this store for purchases.

LightInTheBox's Avatar
posted Aug-25-2017

A rep from LightInTheBox, LightInTheBox,has responded

“Dear Customer,

The supervisor really cares about your issue and has created a ticket for you, please contact her in this ticket: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=16128400

We'll close this ticket to avoid any misunderstanding.

Sincerely,
Customer Service”


5/5

Very good shopping experience

Recently I placed an order


EverBuying

5/5

Awesome phone from Everbuying.net

I ordered Homtom HT7 in flash sale at everbuying.com. The phone was send very fast, in personal cabinet was all info about my order - packed phone photo, track, destination address.

The parcel came very fast, it was very well packed. As for the phone - its GREAT. Large 5.5'' HD screen, very fast 5.1 Android, 2 cameras, fast GPS, wireless firmware upgrade, big 3000 mAh

Ever also give me bonus EB points for reviewing this smartphone, and I use this point for another phone”


LightInTheBox

1/5

One of the most horrible online shop

I have very bad shopping experience at this bad shop!
I made an order at May 25th, 2017, since 4 days my parcel was send by one of the worst post service - NL post and till now I did not get my parcel.
After 2 months of waiting I open a ticket in my personal cabinet. I thought LightInTheBox customer support will help me, I have never been so disappointed. Their awful support wrote me all the time the same text - please wait for 2 months in every ticket, but for 3 months I can't get my parcel. Here is the screen of my correspondence - http://prntscr.com/gcthql. Their worker Alexandru just mocking me and he is a manager.

Here is my tracking info - http://www.17track.net/en/track?nums=RS803137092NL, as you can see "latest Event -- 2017-06-07 04:09 The item is on transport to the country of destination" was almost 2 months ago

And such thing not for first time. I can get my money back only when I will open a disput via PayPal.

I strongly do not recommend this store for purchases.

LightInTheBox's Avatar
posted Aug-25-2017

A rep from LightInTheBox, LightInTheBox,has responded

“Dear Customer,

The supervisor really cares about your issue and has created a ticket for you, please contact her in this ticket: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=16128400

We'll close this ticket to avoid any misunderstanding.

Sincerely,
Customer Service”


5/5

Very good shopping experience

Recently I placed an order


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