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Rodnizzle01

All 4 customer reviews

All 4 customer reviews

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5/5

Bought a few things from their website. Communication was clear as far as status and items were shipped promptly. I'm glad they honored a generous promotional code that got leaked. Great company to deal with. It's also a seamless transaction to exchange something you bought online in one of their retail stores.


1/5

Cancelled my order because the item I ordered was "unavailable." Yet, the item is still available to order via their website.

I understand cancelling orders because things go out of stock. I even understand cancelling to prevent the abuse of a promo. Just don't lie and say things are unavailable or because a code is invalid when it was on your website. Be honest and call it what it is...a mistake.

Oh, and don't needlessly hold my payment for a whole week after you already cancel my order.


US Appliance

1/5

US Appliance is dishonest and does not honor their word. Terrible customer service! Apparently I'm not the only one that thinks so judging from their ratings here.

I would not recommend anyone buying from here!


OnSale

1/5

For 3 days order status was "Shipping soon." This led me to believe that my product was indeed "shipping soon." After 3 days of zero communication, my order was canceled due to insufficient inventory. Issue could have been avoided with adequate communication. As it stands, I cannot recommend purchasing from Onsale


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