“I ordered some prescription flea medicine from Vet Depot. They took my money right away, of course. After a week of not hearing from them I contacted my vet who told me the refill had been declined because my dog hadn't been seen within the past year. Annoying, but I could live with that. I then attempted to contact Vet Depot by phone and by email but got no response. I called again this morning and got voicemail again but this time the mailbox was full and I couldn't leave a voicemail. Not a good sign. I then filed a dispute with my bank and we'll see if I get my money back. This was not my first purchase from them and I'd had good luck prior to this one.
I think they're going out of business and I'd be surprised if my bank was able to resolve the issue. Don't buy anything from them, you'll never see your purchase and be luck to get your money back.