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Easy as can be, great service

Count me in the Abes of Maine scam crowd, trust when I say, stay away from those people. Had to put a declined charge on my credit card as they wanted to charge restocking for something they never shipped. The next day I found out about Chris while doing a little research on the projector I wanted on the AVS Forum. Sent Chris an email around 9 PM and he responded immediately with a quote. He gave me his cell phone number and told me to call him the next morning. He explained he would have me a tracking number later that day and that my projector (Sony VPL-HW45ES) would ship from the West Coast so it may take a week or so. No problem. He walked me through the whole process. A week later my projector arrived via UPS well packaged and works great. Registered it with Sony for warranty with no problems. I wish I knew about Cleveland Plasma sooner, he will get all of my AV business going forward.

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