“...that is the way they do business, and that is a good thing. They ship quickly, prices are reasonable, guarantee is great, selection is vast, and knowledge base is excellent. Overall, a superb company to do business with.
The R1 (9mm enhanced) I received from them performs flawlessly. I have put 200 rounds through it so far and it runs like a champ. Very tight pistol, the quality is evident. I would have to say this is on par with a pistol costing 2 to 3 times as much (easily) when you look at the fit, finish, and performance. Great buy, very happy with this keeper!”
“Piss poor on delivery any more. Paid for "standard" shipping and never got the item. Eventually got that worked out after 11 phone calls and 2 weeks. What an insult. Paid for FedEx ground ("upgraded" shipping, soak you for $15.95 for a 28 ounce item) last week and still hasn't even been shipped. They did send me tracking info. But they haven't given it to FedEx yet. Anymore.... Brownells sucks.”
“Great place to do business with. Their response (via email only) is very fast (my experience on several occasions has been always under 12 hours, sometimes considerably less). They have an amazing product selection on their web site, extremely extensive. The products are all firsts; never a factory "blem" or "second" lesser quality item. The pricing is better than anywhere I have found on the net, truly rock bottom prices. Shipping is very reasonable (some companies quote you a great price and then stick it where the sun doesn't shine on shipping; not here). In short... everything you could want from an on-line vendor is here under one "roof". Give them a try, you won't be disappointed.”
“Great place to shop! Very large selection, competitive pricing and quick shipping. The only down side is the web site sort system. Very difficult to find exactly what you are looking for. IF they correct that it will be a 5 star experience.”
“Poor company to do business with. Don't stay away... RUN away! Their site shows items in stock. You order. They give you an "estimated" arrival. About 2 weeks. Not a problem. 13 days later they send an email saying the order is experiencing delays due to the manufacturer. The lab (which is exclusive to the manufacturer) cannot start the order due to the manufacturer not letting them know when the frames will arrive. This is the lab that does work EXCLUSIVELY for the manufacturer. The same one that won't give them any information. So the comapny (FramesDirect.com) lays it off on the lab who lays it off on the manufacturer who doesn't respond to either of them. Great system. Unless, of course, you actually want the product you paid in advance for. So, no updates on status (like they promised) until the PRODUCT ARRIVAL DATE COMES AND GOES! So they ask if you want to cancel. In a tone and manner that says between the lines: "I don't give a _______ (insert your imagination here) if you cancel or not because there are 10 more suckers behind you that will buy and at least 5 of those deals will actually go through". So you cancel, expecting a refund of your $$$ that they have floated for 2 weeks. They neglect to inform you that (after speaking with my credit provider) they will hold the charge as LONG AS LEGALLY POSSIBLE. About 2 months. So these _________ (again, insert expletive here)keep your cash, earning interest and providing nothing other than smoke and mirrors. My advice? DON'T EVER DO BUSINESS WITH THEM, EVEN IF IT'S FREE!!!”
“Outstanding company to do business with! HUGE selection of a myriad of tools and accessories, stellar shipping (reasonable and super fast), great customer service and a well designed web site. What more could you ask for? DrillSpot is my go-to place for quality tools and accessories, period!”
“Outstanding camera body, professional grade appearance and performance. As always, B&H delivers! Great quality, good pricing, outstanding customer service and fast shipping! I highly recommend B&H for all of your photo needs!!!”