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Groupon

2/5

Groupon's poor customer service and anti-consumer policies

I purchased a Groupon to have a craftsman install a ceiling fan. He made an appointment and didn't show. After several more iterations including having Groupon contact the craftsman (at least they said they did) with no results, I asked to cancel my purchase and get a refund. Groupon said I could only get another Groupon, no refunds. Well, I didn't see any other Groupon offers I wanted, but they insisted that was the only option. Thus, I ended up getting something I didn't really want so that I didn't lose the money. I am unlikely to use Groupon again any time soon.


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