“I ordered a 4U and a 1U case, both with power supplies. James called me soon after to confirm the details of my order. I also exchanged several emails with him prior to my order.
Even better, I specified UPS ground shipping - but the next day, I got a call from DHL saying they attempted delivery - sure enough, it was from KRI; the 1U case had arrived already. The next day, I get another call at work - it was the 4u case. I wasn't expecting my cases for at least a week!
The service was the best I have ever received anywhere. Many retailers will ship you your product on time and in great shape at a fair price, but few go as far out of their way to satisfy as KRI.
And the cases are great! I will be ordering again really soon. I just wish they carried stuff like hard drives. :)”