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Refund Policy

I contacted Groupon Customer Service to let them know I just realized I could not use a coupon I purchased. It was after the 3 day refund policy, however I had just learned that I couldn't use it by the due date. The best they could do was to give me a credit towards my next Groupon Purchase. I would have preferred a refund since it was just charged to my credit card statement. I would like them to revise their policy to make certain exceptions.
Otherwise, I am satisfied with the purchases I have made.
One other suggestion is to make it easier to find a way to reach customer service easier.

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