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timothyjfaber

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All 1 customer reviews

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Barnes and Noble

1/5

Wish I had read reviews before

I ordered a textbook from the Barnes and Noble website. There was nothing in the description to indicate it was the instructor's edition. Upon receiving the instructors edition, I called their customer service department, and found out it was sold to me by a third part vendor, and I would have to pay return shipping fees, although the customer service rep would contact the vendor to see if they would send me a free shipping label. I was told within three days I would receive and email. Well, after another phone call and a LiveChat conversation, I have still not received any sort of email. I originally called B&N to return the book 11 days ago.


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