If i am running a hp business, i am sure will curious why does it happened? how to prevent this happen to my client? make my next product even more better. ( in fact, HP teaching staffs to use terms/law to void warranty. I wish i say was wrong, but this is happened at malaysia support) *i purchased 2 years warrantly but system capture 1 year only. So, she asked engineer to check it. said it's was line problem. able to replace. After few days, she called me refuse to replace.
In the end she sent an email asked me to pay to fix it. She said will call to technical dept to counter check about engineer case and give me a call back, eventually, NO call.
2 years warranty = nothing laptop quality = your fault
( i wish quality dept can read this message and find out why the MAGIC ANT can went into it) teach me how to remove. ”