Apparently my experience is the exception . . .
“Over the past few years, I have bought a number of items from Guitar Center, most of them used, most from non-local stores. Obviously I could not test them in advance so I typically call the distant store, ask questions and if satisfied, make the purchase. Because our porch is completely exposed, I take advantage of their ship to store option.
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First, nothing has ever been damaged in shipping and a couple of the items were relatively large keyboards. They were well packed and protected.