• ADDRESS
    48085
  •  
  • BUSINESS HOURS
    9am - 7pm M & Th 9am - 6pm T,W,F 9am - 5:30pm Sa Closed Sun
    GENERAL PHONE
    248-528-1366
    FAX
    248-528-1367
  •  
  • SUPPORT EMAIL
    customerservice@banksvac.com
    SUPPORT PHONE
    888-867-0167

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2018-01-14

Matt is the best! I love Bank's Vacuum, and here's why....

"A few years ago, I purchased my Royal brand Vacuum from Bank's Vacuum. Yesterday I brought it into the store, as it was due for some maintenance. I was impressed with Matt, who went the extra mile to "baby" my vacuum. He offered on-the-spot, tender loving car, and taught me some things about vacuums as well. "

Helpful Cool

5/5
2013-01-16

"delivered in a short time"

Helpful Cool

5/5
2013-01-10

"fast shipping - quality products - priced right - thank you and will return !!!!!!"

Helpful Cool
+ Read user comments

5/5
2013-01-04

"Very good customer service and product as described. I also felt that the price I paid was very good."

Helpful Cool

5/5
2013-01-03

"Great website and easy to find replacement parts"

Helpful Cool

2/5
2013-01-01

"I never received a shipping number in my receipt and I have not received my vacuum that I ordered a week ago."

Helpful (1) Cool

5/5
2012-12-27

"I placed the order over lunch, and when I got home that evening, saw that it had shipped about 2 hrs after I ordered it. Couldn't believe that a company had shipped that quickly. My vacuum came, and I couldn't be happier with my purchase. I've wanted a Dyson for years, but couldn't justify the cost. When it's 20% off, kind of hard to pass it up."

Helpful Cool

5/5
2012-12-20

"Amazing customer service, very personalized. I will definitely be back for all of my vacuum needs."

Helpful Cool

5/5
2012-12-18

"Good web site, efficient process, nice on the phone. "

Helpful Cool

5/5
2012-10-18

"Very happy with the web site, sales, customer service and shipping. Will definately recomend and be a repeat customer.
"

Helpful Cool

5/5
2012-10-13

"Excellent turn-around time. Good prices. Very polite to deal with!"

Helpful Cool

5/5
2012-10-01

"Great prices and quick shipping. Only drawback was no shipping notification or tracking. But product arrived quickly as described."

Helpful Cool

5/5
2012-09-02

"Very fast shipping, even better than expected. Put in the order on a Tuesday, received it on that Friday, even though the website said the item would ship in 8-10 days. Company contacted me on Thursday to say there was a problem with the credit card info, but after that was cleared up I got the item the next day!!!

My only issue is that there was no tracking info or expectation that it would arrive. When it did come, they just left it on the porch without ringing the doorbell (I was home all day). It was in the manufacturer's packaging so it was clearly visible as a vacuum cleaner. Shipping was free, so I can't complain.
"

Helpful Cool

5/5
2012-05-03

"They are one of the best people on Earth - so patient, kind, and knowledgeable. I almost fell into despair thinking I had to buy a new stick vac when I could not find bags that fit, but Bank's came through and saved the day. I immediately received a confirmation number and I expect the vac bags in a few days. Thank you Bank's! You are the greatest!"

Helpful Cool

4/5
2012-03-10

"Vacuum arrived in it's retail box, no shipping box, that had shown some signs of damage during shipment. Fortunately, the components inside were well packed by Dyson and everything worked fine."

Helpful Cool

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