• ADDRESS
    9220 Pulaski Hwy
    Baltimore, MD US
    21220
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    9:00am-5:00pm Mon-Fri 9:00am-3:30pm Sat Closed Sun
    GENERAL PHONE
    866-860-1416
    FAX
    4106877311
  •  
  • SUPPORT EMAIL
    info@holabirdsports.com
    SUPPORT PHONE
    866-860-1416

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • option not available UPS Ground
  • checkmark icon FedEx Ground
  • checkmark icon FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.60/10
Chance of future purchase: 8.82/10
Shipping & packaging: 8.96/10
Customer service: 8.66/10
Return/Replacement policy: 8.24/10
Click a star to Write a Review!
1/5
2018-09-14

Rip off return policy

"I was sent defective probably old overwraps that fell apart. Instead of just sending me new one while waiting for the return I was forced to go through a tedious process just to get fresh wraps or a credit on my credit card. Not a good way to do business."

Helpful Cool
No Avatar
therealholabird from Holabird Sports has responded
Posted Sep-14-2018

“We sincerely apologize that your last shopping experience with us was anything less than excellent. We appreciate your review as we work to better our small family owned busienss. We're sorry that your wraps were not the top quality that we strive to deliver with each and every order. A Customer Service Manager will be in contact with you soon to see how we can help better your shopping experience so you continue to shop with us for your racquet sports specialty needs. ”


5/5
2018-08-22

To be expected

"I receive goods in a timely manner and received a fund return in a timely manner. This I think should be expected."

Helpful Cool

5/5
2018-08-21

Great service, quick and exactly what was ordered.

"Order was shipped quickly and was delivered exactly as ordered. "

Helpful Cool

5/5
2018-08-20

TENNIS SHOES

"They had the Reebok tennis shoes that I wanted in my size and we did business quickly. I got what I wanted without a long search or any hassle, and the shoes were quickly at my door. Very efficient operation. I have purchased from them before and will most certainly consider doing so when I look for more tennis shoes."

Helpful Cool

5/5
2018-08-18

"Exactly what I ordered. Arrived quickly "

Helpful Cool

5/5
2018-08-17

Kara to the rescue!!!

"Called to return shoes that I was positive would fit. Spoke with Kara who was a consummate professional. She listened to my dilemma, she was kind, patient and even helped me decide to try the 1/2 size bigger, which I believe will fit just fine ( patiently awaiting my delivery from usps. We have a dog so delivery is sometimes a problem). Kara, however was not. She even made suggestions that will help me with my 2nd pair, which will be definitely be from Holabird!"

Helpful Cool

5/5
2018-08-17

walking shoes

"RECEIVED AS PROMISED IN EXCELLENT CONDITION."

Helpful Cool

5/5
2018-08-16

New Balance free foam

"Price was cheaper than anywhere else. Shipping was amazing..less than 2 full days. Sneakers were exactly what I ordered. Great place to shop.
"

Helpful Cool

5/5
2018-08-16

Holabird always delivers

"My transactions with Holabird have always been drama free which is the best compliment I can give. I've never had to deal with their customer service because the ship what I ordered in a timely manner."

Helpful Cool

3/5
2018-08-15

Delivery slowed to a crawl

"Great product. Ironically, however, in this world of Amazon-fast delivery, Holabird's delivery time, which used to be the fastest of any company I dealt with, has gone from 1-2 days to 7-8 days. "

Helpful Cool
No Avatar
therealholabird from Holabird Sports has responded
Posted Aug-16-2018

“Thank you for bringing this to our attention as we work to better our small family owned business. We are working hard with the carrier to improve shipping times so you can start enjoying your gear right away. We hope that this experience does not affect you shopping with us in the near future. We value you as a customer and look forward to providing you with your tennis specialty needs soon. ”


5/5
2018-08-15

GREAT SERVICE

"Holabird had great service"

Helpful Cool

4/5
2018-08-15

Easy

"What is stopping me from giving 5 stars is that I never received an email telling me that my purchase had shipped.
"

Helpful Cool

5/5
2018-08-14

Order came 2 days later

"Sneakers fit perfectly, no blisters when I play tennis with these sneakers. Loved how fast they arrived, feel spoiled. Thanks!"

Helpful Cool

5/5
2018-08-13

5 Star Service

"My item was sold out. The staff at Holabird Sports worked diligently to help me select a replacement item. They kept me informed throughout the entire process. Great people to do business with. "

Helpful Cool

5/5
2018-08-12

great experience

"Easy process, fast delivery, good price "

Helpful Cool

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