• ADDRESS
    1745 W Jarrettsville Rd
    Jarrettsville, MD US
    21084
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    9-6 EST M-F, 9-5 EST Sat
    GENERAL PHONE
    877-737-2787
    FAX
    410-557-6413
  •  
  • SUPPORT EMAIL
    orders@jackssmallengines.com
    SUPPORT PHONE
    877-737-2787

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.14/10
Chance of future purchase: 8.35/10
Shipping & packaging: 7.59/10
Customer service: 8.29/10
Return/Replacement policy: 7.65/10
Click a star to Write a Review!
5/5
2018-09-18

Correct part at the correct time

"Well done! Thank you ....."

Helpful Cool

5/5
2018-09-17

My lawnmover bag

"Arrive as scheduled.Bag looks good material"

Helpful Cool

5/5
2018-09-17

Briggs & Stratton Parts

"Got the right parts no problem."

Helpful Cool

2/5
2018-09-17

Still haven’t received part

"Part was backordered and won’t even ship until 9/25 when website said item was in stock on date of order which was around 9/5"

Helpful Cool

3/5
2018-09-17

parts pricing

"Received the parts ordered then found them on Amazon 3 days late at lower price."

Helpful Cool

5/5
2018-09-17

Always have what I am looking for.

"Finding parts for an older Onan generator has been hard, found Jacks on a web search and have been using them every since for all my small engine repairs and projects.
Thanks,
Tom G.
"

Helpful Cool

5/5
2018-09-17

Deflector

"Deflector worked perfect. Mailed in a timely manger."

Helpful Cool

5/5
2018-09-17

Great customer service

"Very easy to deal with and fast delivery of parts."

Helpful Cool

5/5
2018-09-17

Great Experience!

"Fast shipping. Will buy from again! "

Helpful Cool

5/5
2018-09-17

this was a great experience I appreciate Jacks Small Engines as a company

"thanks!
this was a great experience I appreciate Jacks Small Engines as a company
"

Helpful Cool

5/5
2018-09-16

Fast shipment

"Alternator, fast shipment
"

Helpful Cool

5/5
2018-09-15

Great selection of parts and exceptional customer service!

"Everything from the navigation of the site to finding the correct parts I needed was a breeze. Very easy to find what I needed and checkout without the fuss other sites sometimes have. Thank you greatly for providing exceptional service to your customers!

Sincerely
Andrew Roxby
"

Helpful Cool

5/5
2018-09-14

They're the best, consistently!

"They always seem to have the parts no one else has or can get. Good prices and fast shipping. What else can you ask for. "

Helpful Cool

1/5
2018-09-14

False advertising

"I ordered multiple parts for my mower and kept getting an extended potential ship date for 40 days before I finally cancelled my order. Don’t sell something you can’t get to your customers. Empty promises = bad business. "

Helpful Cool

1/5
2018-09-14

SORRY SERVICE

"when I orded the parts they said they were in stock and after 10 days waiting I get a note that they were not in stock and it would be 2 weeks more before they had them in stock. If I hadnot already orded them from jacks I would have gotton them some where else. this is a poor way to service and keep people buying parts from them. Unless I get better service, This will be my last order from them. this shows me that they do not really care about taking care of the people who TRY to repair any thing.
BOB HARGROVE
"

Helpful Cool

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