• ADDRESS
    68521
  •  
  • BUSINESS HOURS
    Monday 9:00am - 6:30pm, Tuesday - Thursday, 9:00am - 9:30pm, Friday 9:00am - 5:00pm, Sunday 6PM-8PM
    GENERAL PHONE
    402-474-7188
    FAX
    402-742-6344
  •  
  • SUPPORT EMAIL
    help@vminnovations.com
    SUPPORT PHONE
    866-639-9320

Payment options

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  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 5.00/10
Chance of future purchase: 5.00/10
Shipping & packaging: 10.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
1/5
2018-05-19

BAD COMPANY

"Can’t believe how BAD this company is!
Ordered Dyson refurbished fan. Knew that might have aesthetic blemish but it arrived with HUGE CRACKS and chunk/pieces of plastic missing. Air flow would come out if cracked section.
Contacted seller immediately and NOT A SINGLE APOLOGY. They offered a mere 20. off if I’d agree to keep it. What a insult and joke.
Now it’s up to me to get it back to them so I can get my money back!!!!!!! BUYER BEWARE!!!!!!!!!!!
"

Helpful Cool

No Avatar
1/5
2018-05-10

Need better management of their inventory!!

"Canceled their 7 day eBay auction on last day because "Item was not available". https://www.ebay.com/itm/392034586344?ul_noapp=true Total waste of my time."

Helpful Cool

1/5
2018-03-09

Intex twin air bed

"I bought intex twin bed, they charge you for return if you change your mind within few weeks of purchase, worst thing is there product didnot last for three months, the bumps on it got uneven, it very uneven to sleep on.."

Helpful Cool

5/5
2018-01-04

Coffee Maker

"Ordered a coffee maker January 3rd (as mine died that morning). The coffee maker being identical to the one
that was no longer operating. I received by far the lowest price than any advertised and the item arrived
(free shipping) in 30 hours (the very next day). Very impressive and will shop there again.
"

Helpful Cool

1/5
2017-12-22

NEVER AGAIN!

"I would never again purchase from this company. Three days from Christmas they decide to tell me the bike I was purchasing for my son was out of stock. I'm sure those associated with this company had no problem enjoying their Christmas this holiday season. I think they tend to forget that businesses such as these are based on the consumers. At least I received an email expressing their apologies for any inconvenience...what a joke!"

Helpful Cool

1/5
2017-11-18

Poor Customer Service

"I have purchased Marcy Diamond Elite Smith System on 7th October and was supposed to be delivered on 19th October as a birthday gift, it came with one box missing (it is shipped in 3 boxes). The 3rd box was delivered after 1 week and after several phone calls. The supped 3rd box came with no box or packaging, it was loose iron wrapped with shrink wrap on a broken wooden pallet and it all fell apart when they tried to offload the delivery truck. The pieces of bolts were scattered on drive way. I did not even try to assemble this reading all the other reviews about difficulty and missing pieces. Imagine how much of pieces would have been lost with this condition. My attempt to return and refund has been a total frustration, every time I call Sears they divert my call to the vendor (VMInnovation) who has been refusing to refund me for this. They keep offering me $100 refund to keep this broken junk. I have spent 1000$ for 1.5 months now for a ruined birth day gift and no one can’t tell me when the refund will be done."

Helpful Cool
VMInnovations-Customer-Service's Avatar
VMInnovations-Customer-Service from VMInnovations has responded
Posted Apr-21-2018

“So sorry for all of the trouble with the item. I see that we did process a full refund through Sears. Sorry for the delay. It is not our goal to ship you a useless item and I'm so sorry that it ruined a birthday gift. Please let us know if you need anything else. ”


5/5
2017-10-16

Excellent experience in every way!

"Best price....easy ordering process.....delivery sooner than I expected....exceeded my expectations....well done, VMInnovations."

Helpful Cool

5/5
2017-10-14

Fast, competitive, and perfect

"When your pool pump goes out the first thing you do is call the local pool repair guy. Once you revive from the shock you hit the internet. VMinnovations was there. They had the pump for half the cost of the local repair place, I received the part 3 days before the local pool company could get it and it even was the right part..Thank You, this is the second time you have helped me."

Helpful Cool

5/5
2017-10-10

Fast service

"Very helpful Easy to get a reply."

Helpful Cool

1/5
2017-10-08

I;ve otdered TWO INTEX QUEEN AIRBEDS

"Both came in a box marked Queen but were fullsized ow do I know I own the exact same bed from Walmart and these are not queen sized beds.

The second one was Shipped through OnTrac and was lost-showed up in 8days without a shipping label at my door opened and taped shut.

I asked for a return and this has become a hassle

NO MORE VM INNOVATIONS for me!
"

Helpful Cool

5/5
2017-10-01

Great online experience

"Fast and easy shipping and great service and customer service representatives!"

Helpful Cool

5/5
2017-09-02

Great company

"Easy to navigate website, great prices, very quick delivery and product was as indicated. "

Helpful Cool

5/5
2017-08-21

order very Easy

"Easy to order and goods arrived very promptly and exactly as shown on site."

Helpful Cool

5/5
2017-08-21

Speed delivery

""Personnel were very professional""

Helpful Cool

5/5
2017-08-03

Always fast and friendly!

"Great deals! Always check before Amazon!"

Helpful Cool

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