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MerriNickerson

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Rating 2/10
1/5

Horrible!

My Husband's nose piece came off his prescription sunglasses , I called to get a replacement since they are still under warranty, they told me they didn't have any nose pieces in stock ( really? ) so I went to local eyeglass stores but couldn't find any that carry oakley parts.
I called Oakley back and told them this is unacceptable, they need to honor their warranty so they said they would send a new pair of frames. They did not send a new pair of frames, they won't give me any answers when I call to inquire about the frame replacement. It's been 2 months since my Husband lost his nose piece and hasn't been able to wear his prescription sunglasses. Not a fan of Oakley anymore and their customer service is horrible.


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