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All 1 customer reviews

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Great Experience With Support Heroes Customer Service

After contacting customer service by email about a missing first time order promo code, they got back to me in a couple of days. They had requested a copy of the "welcome" email and investigated the issue. Meanwhile, I had already went ahead and made the purchase without the promo code discount as the offer was about to expire. Within a week after my initial inquiry, they agreed that there was a problem and immediately issued the promo credit back to my card. All it took was a few email exchanges and clearly explaining the problem. Very good follow-up service on their part.

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