“Ordered some bolts for a bearing replacement job, thinking Ohio to NJ 2 days max on standard shipping. WRONG, day four and maybe maybe not today. Customer service never asked how they can help just sorry they failed. with the excuse free shipping is 5 to 7 days. But why did the tools I ordered at the same time same order make it in one day. Why because it was drop shipped from a supplier again in Ohio but made it in one day.
Customer lost forever... fancy website doesn't equal good service!”